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The company's reputation is mixed, with notable strengths in product affordability and quality, particularly for certain auto parts that customers found satisfactory. Positive feedback highlights fast shipping and effective communication in some instances. However, significant concerns arise regarding customer service, including delays in order fulfillment, difficulties with returns, and inadequate support when issues occur. Many customers report frustration over receiving incorrect parts and challenges in obtaining refunds. Overall, while some customers appreciate the value offered, the company faces challenges in maintaining consistent customer satisfaction and resolving service-related issues.
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I was kindly helped in choosing the correct style for the make and model of my rzr. It fit and worked perfectly. Thank you.
Recently bought a set of 40mm Wheel spacers spacers for my Mitsubishi truck from Maxspeedingrods they look the business, also great customer service and speedy delivery,
Ordered a set of Shock absorbers which arrived really quick. One of the shocks was leaking so emailed Addison to explain. After a few emails Addison arranged for a new part to be sent to me. Really happy with the outcome and appreciate everything that was done. Ann
Super great seller! Everything was perfect! Gonna buy more items in the near future. Awesome price, and can't say enough! THANKS!
If you want to drive safely, do not change to the suspensions they produce. This is a self-suicide product.
As we know that ay minor damage to the suspensions can have incalculable effects on a high-speed vehicle.
Only two months of light use the shock has bent at large angles, peeling paint, rust, damage to the dust boot, oil leaking from the shock and strong strange noises.
Not only is there a problem with quality, but customer service is also a big problem. There is no customer service number, only a email address with very inefficient communication. They never reply to emails more than once a day, and each time they reply they are not trying to solve the problem, but to ask for extra money from the consumer to buy their other products or to pay high shipping costs for a damaged part! Very disappointed with this.
But luckily after two weeks of emailing them every day, they finally agreed to re-send me a new set of suspensions without paying the money. (For the quality of their brand, I will choose to sell this new set of shocks and replace them with another brand of suspensions for my car)
Amazing product, with this muffler i have the option to get loud or silent, for that price, it is a really good deal.
Addison was my point of contact and very good at his job, perfect bit for my car, replacement egr valve. Fast deal and fast postage very satisfied. Mick. B
Part fit my 2009 bmw535d it is of good quality and works well been on the car 2 weeks with no problem at all, also delivery was spectacular as it arrived 3 days earlier than stated will be happy to use this company again
One of the best tools I have bought. I wish I'd had bought one years ago. It made my job so much easier
SO i got this turbo from their site originally and they tried charging me 200 for shipping after my order was complete (canceled order)... SO I was like well that dont seem right. I went on amazon that day and ordered the same turbo from them on amazon 167.00 and 20 bucks for shipping. When canceling my order they told me it would be processed that day not debited on my card because i ordered it less then 24 hours ago. THEY PROCEEDED TO charge my card the 167 then debit 200 on top of that on my card. They were suppose to complete the refund friday... i have called they promised me they would take care of it and still havent. BEWARE they will steal your money, they will not try and make it better and this company will fk you over. NOW if not refunded tomorrow will be dealing with the fraud department and my lawyer provided by my company. ALSO THE BOX THEY SENT IT IN WAS DESTORYED AND didnt have anything protecting it... DO NOT BUY FROM THESE THEIFS
The use afalse au web address to make you think they are in Australia, thinking the good would be a week away but no they are really in Hong Kong and at the fastest 6 weeks time. Then the order is wrong and not willing to rectify the issue easily to make you give up. Paythe extra and buy local and be satisfied.
Buyer Beware. This company has known acquaintances writing up false reviews on how great their products and customer services are. In some cases, even bribery was offered...
Good customer service! Keep assuring deal would go great! Receive what was advertised! Gave me a sweet deal
Very goog communication.
Nice design and quality
Short delivery time.
Recommended. Very good value for money
Jan
BUYERS BE AWARE DO NOT BUY ANYTHING FROM THIS COMPANY AS YOU WILL GET BURNT.
I only gave 1 star because i cant have - 5
A customer of mine orders a set of coil overs and when the wrong ones are sent they expect him to pay for return.
I could be here for hours telling you all about other experience's we have had over the years with their products.
Do your self a favour just dont buy anything from maxspeedingrods
Purchased these they make horrible noises. They do not sit even. The back of car goes all the way down front has no drop at all making it look like your car is a squatting truck. Brake line mounts are in wrong spots have to use zip ties to hold brake lines. Safe Huh? Do you and your vehicle a favor spend the extra $50 and get anything else. I sure wish i did.
Bonne marchandise je recommande fortement les pieces sont très bien faire et d'une qualité remarquable le vendeur est à l'écoute de notre besoin
Last week I ordered a traction bar from Addison and the group@ Maxpeedingrods the item was packed nice and shipping was quick.The quality was very nice thick steel nice welds all painted Grey with hardware to install very comparable to other name brands but at the fraction of the cost.The kit was very easy to install took around 30min. Looks great can't wait to see how she does on the street thanks for having the best price for a quality piece. BTW this is in a Civic wagon with a nitrous B18B so traction is everything. Thanks again Addison and Maxpeedingrods
Purchased BMW 335 electric water pump on ebay 30/12/2020 and item is serpose to come with 2 years warranty.
Item failed in 10 months and when contacted them on ebay, they would not honour the 2 years warranty and only offered to sell me another one at a discounted price
ABSOLUTE JOKE
Unfortunately, as they are an international seller the Australian consumer law doesn't come into affect
Original order details
ORDER NUMBER
*********************
SOLD BY
Maxpeedingrods-auusername, click for member's profile
View order detailsElectric Water Pump ********************* for BMW X5 X3 X6 Z4 135i 335i 3.0
Their petty response
New message from: maxpeedingrods-au Top Rated Seller(7,341Green Star)
Hello customer
Thanks for your feedback. We need to tell you that your parcel has exceeded the deadline for free replacement. Considering about solving your problem, we can send you a new one with a discounted price of 250 AUD. Is that acceptable for you?
Looking forward to your reply
The customer response is very good,
And the product was a perfect fit no problem at all, same or better quality than oem part
Answer: After our turbocharger failed immediately, MaXpeedingrods would not answer our request for warranty replacement. (We purchased it with a 2 year warranty). They did absolutely nothing for us and after writing a email telling them they were unethical and dishonest we received an email saying "Have a nice day". That was the extent of their customer service. Save your money, do not do business with these people.
Answer: Yes. Beware, they operate on ebay and Amazon under different aliases.
Answer: Don't bother purchasing from MaXpeedingrods. They do not honor their warranty and the turbochargers are prone to failure.
In 2006, maXpeedingrods was established with development concept that“success derives from devotion and happiness comes from sharing”to make contributes to domestic and overseas car tuning enthusiasts and the global racing culture by excellent products and service. Since MaXpeedingrods establishment, we have maintained 200% sales and guest growth rate each year.
In 2009, maXpeedingrods opened its warehouses and branch offices in Hongkong, Australia, Germany, United States, United Kingdom.
In 2012, maXpeedingrods started its Research Department, which has been dedicated to the academic research of modified car performance and invested considerable manpower and material resources in continuous improvement of modified car performance indexes.
In 2016, maXpeedingrods established its own racing team.
We value the performance of our parts in practical applications. This is our intention to acquire experienced tuning shops. We have the most senior mechanics, the most advanced test...
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