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MaXpeedingRodsReviews 205

4.0

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MaXpeedingRods Reviews Summary

The company's reputation is mixed, with notable strengths in product affordability and quality, particularly for certain auto parts that customers found satisfactory. Positive feedback highlights fast shipping and effective communication in some instances. However, significant concerns arise regarding customer service, including delays in order fulfillment, difficulties with returns, and inadequate support when issues occur. Many customers report frustration over receiving incorrect parts and challenges in obtaining refunds. Overall, while some customers appreciate the value offered, the company faces challenges in maintaining consistent customer satisfaction and resolving service-related issues.

This summary is generated by AI, based on text from customer reviews

service
108
value
104
shipping
106
returns
87
quality
103

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Customer service
June 8, 2022

I was kindly helped in choosing the correct style for the make and model of my rzr. It fit and worked perfectly. Thank you.

Date of experience: June 6, 2022
GB
1 review
0 helpful votes
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Sitting pretty
June 5, 2022

Recently bought a set of 40mm Wheel spacers spacers for my Mitsubishi truck from Maxspeedingrods they look the business, also great customer service and speedy delivery,

Date of experience: June 3, 2022
GB
1 review
0 helpful votes
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Shock absorbers
May 30, 2022

Ordered a set of Shock absorbers which arrived really quick. One of the shocks was leaking so emailed Addison to explain. After a few emails Addison arranged for a new part to be sent to me. Really happy with the outcome and appreciate everything that was done. Ann

Date of experience: May 29, 2022
Qatar
1 review
0 helpful votes
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7 Star
May 30, 2022

Super great seller! Everything was perfect! Gonna buy more items in the near future. Awesome price, and can't say enough! THANKS!

Date of experience: May 28, 2022
Australia
1 review
3 helpful votes
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! Huge risk to life and safety!
May 26, 2022

If you want to drive safely, do not change to the suspensions they produce. This is a self-suicide product.
As we know that ay minor damage to the suspensions can have incalculable effects on a high-speed vehicle.
Only two months of light use the shock has bent at large angles, peeling paint, rust, damage to the dust boot, oil leaking from the shock and strong strange noises.
Not only is there a problem with quality, but customer service is also a big problem. There is no customer service number, only a email address with very inefficient communication. They never reply to emails more than once a day, and each time they reply they are not trying to solve the problem, but to ask for extra money from the consumer to buy their other products or to pay high shipping costs for a damaged part! Very disappointed with this.
But luckily after two weeks of emailing them every day, they finally agreed to re-send me a new set of suspensions without paying the money. (For the quality of their brand, I will choose to sell this new set of shocks and replace them with another brand of suspensions for my car)

Date of experience: May 25, 2022
DO
1 review
0 helpful votes
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Great product
May 25, 2022

Amazing product, with this muffler i have the option to get loud or silent, for that price, it is a really good deal.

Date of experience: May 24, 2022
GB
1 review
0 helpful votes
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Feedback
May 23, 2022

Addison was my point of contact and very good at his job, perfect bit for my car, replacement egr valve. Fast deal and fast postage very satisfied. Mick. B

Date of experience: May 23, 2022
GB
1 review
0 helpful votes
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BMW erg cooler
May 17, 2022

Part fit my 2009 bmw535d it is of good quality and works well been on the car 2 weeks with no problem at all, also delivery was spectacular as it arrived 3 days earlier than stated will be happy to use this company again

Date of experience: May 16, 2022
GB
1 review
0 helpful votes
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One of the best tools I have bought. I wish I'd had bought one years ago. It made my job so much easier

Date of experience: May 1, 2022
Alaska
1 review
3 helpful votes
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FRAUD-THEIFS
April 29, 2022

SO i got this turbo from their site originally and they tried charging me 200 for shipping after my order was complete (canceled order)... SO I was like well that dont seem right. I went on amazon that day and ordered the same turbo from them on amazon 167.00 and 20 bucks for shipping. When canceling my order they told me it would be processed that day not debited on my card because i ordered it less then 24 hours ago. THEY PROCEEDED TO charge my card the 167 then debit 200 on top of that on my card. They were suppose to complete the refund friday... i have called they promised me they would take care of it and still havent. BEWARE they will steal your money, they will not try and make it better and this company will fk you over. NOW if not refunded tomorrow will be dealing with the fraud department and my lawyer provided by my company. ALSO THE BOX THEY SENT IT IN WAS DESTORYED AND didnt have anything protecting it... DO NOT BUY FROM THESE THEIFS

Date of experience: April 28, 2022
New Zealand
1 review
1 helpful vote
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The use afalse au web address to make you think they are in Australia, thinking the good would be a week away but no they are really in Hong Kong and at the fastest 6 weeks time. Then the order is wrong and not willing to rectify the issue easily to make you give up. Paythe extra and buy local and be satisfied.

Date of experience: April 27, 2022
Florida
1 review
5 helpful votes
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Buyer Beware
April 22, 2022

Buyer Beware. This company has known acquaintances writing up false reviews on how great their products and customer services are. In some cases, even bribery was offered...

Date of experience: April 22, 2022
Florida
1 review
0 helpful votes
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Honest and trustworthy
February 13, 2022

Good customer service! Keep assuring deal would go great! Receive what was advertised! Gave me a sweet deal

Date of experience: February 11, 2022
Slovakia
1 review
0 helpful votes
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Recommended store
February 7, 2022

Very goog communication.
Nice design and quality
Short delivery time.
Recommended. Very good value for money
Jan

Date of experience: February 7, 2022
Australia
1 review
4 helpful votes
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BUYERS BE AWARE DO NOT BUY ANYTHING FROM THIS COMPANY AS YOU WILL GET BURNT.
I only gave 1 star because i cant have - 5
A customer of mine orders a set of coil overs and when the wrong ones are sent they expect him to pay for return.
I could be here for hours telling you all about other experience's we have had over the years with their products.
Do your self a favour just dont buy anything from maxspeedingrods

Date of experience: January 27, 2022
Florida
1 review
4 helpful votes
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Purchased these they make horrible noises. They do not sit even. The back of car goes all the way down front has no drop at all making it look like your car is a squatting truck. Brake line mounts are in wrong spots have to use zip ties to hold brake lines. Safe Huh? Do you and your vehicle a favor spend the extra $50 and get anything else. I sure wish i did.

Date of experience: January 21, 2022
France
1 review
0 helpful votes
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Matériel au top niveau
December 30, 2021

Bonne marchandise je recommande fortement les pieces sont très bien faire et d'une qualité remarquable le vendeur est à l'écoute de notre besoin

Date of experience: December 29, 2021
Missouri
1 review
0 helpful votes
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More traction..
December 18, 2021

Last week I ordered a traction bar from Addison and the group@ Maxpeedingrods the item was packed nice and shipping was quick.The quality was very nice thick steel nice welds all painted Grey with hardware to install very comparable to other name brands but at the fraction of the cost.The kit was very easy to install took around 30min. Looks great can't wait to see how she does on the street thanks for having the best price for a quality piece. BTW this is in a Civic wagon with a nitrous B18B so traction is everything. Thanks again Addison and Maxpeedingrods

Date of experience: December 17, 2021
Australia
1 review
0 helpful votes
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Purchased BMW 335 electric water pump on ebay 30/12/2020 and item is serpose to come with 2 years warranty.
Item failed in 10 months and when contacted them on ebay, they would not honour the 2 years warranty and only offered to sell me another one at a discounted price
ABSOLUTE JOKE
Unfortunately, as they are an international seller the Australian consumer law doesn't come into affect
Original order details
ORDER NUMBER
*********************
SOLD BY
Maxpeedingrods-auusername, click for member's profile
View order detailsElectric Water Pump ********************* for BMW X5 X3 X6 Z4 135i 335i 3.0
Their petty response
New message from: maxpeedingrods-au Top Rated Seller(7,341Green Star)
Hello customer
Thanks for your feedback. We need to tell you that your parcel has exceeded the deadline for free replacement. Considering about solving your problem, we can send you a new one with a discounted price of 250 AUD. Is that acceptable for you?
Looking forward to your reply

Date of experience: December 16, 2021
Mexico
1 review
0 helpful votes
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Very helpful
December 15, 2021

The customer response is very good,
And the product was a perfect fit no problem at all, same or better quality than oem part

Date of experience: December 12, 2021

From the business

In 2006, maXpeedingrods was established with development concept that“success derives from devotion and happiness comes from sharing”to make contributes to domestic and overseas car tuning enthusiasts and the global racing culture by excellent products and service. Since MaXpeedingrods establishment, we have maintained 200% sales and guest growth rate each year.
In 2009, maXpeedingrods opened its warehouses and branch offices in Hongkong, Australia, Germany, United States, United Kingdom.
In 2012, maXpeedingrods started its Research Department, which has been dedicated to the academic research of modified car performance and invested considerable manpower and material resources in continuous improvement of modified car performance indexes.
In 2016, maXpeedingrods established its own racing team.
We value the performance of our parts in practical applications. This is our intention to acquire experienced tuning shops. We have the most senior mechanics, the most advanced test...


maxpeedingrods.com
Purley, England, United Kingdom