MaxNovelty

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MaxNovelty Reviews Summary

MaxNovelty has 94 customer reviews and ranks 671st in the Discount Shopping category. Common review topics include customer service.

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Ireland
1 review
1 helpful vote
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Scammers
July 17, 2020

Still waiting for an order made in April. Have emailed asking for a refund on 3 occasions and the reply is they have fast tracked my request. Avoid them at all costs. How can they continue to trade?
Who would you contact about them?

Date of experience: July 17, 2020
Canada
1 review
1 helpful vote
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Total scam
July 12, 2020

They even have a Facebook page that's full of fake posts. It's quite elaborate buyer beware. It's thievery.

Date of experience: July 12, 2020
Australia
1 review
1 helpful vote
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Order 3 in March. A lot of money for us. Kids pondered over their selection eagling awaiting their arrival. Didn't think it would be a problem, always and still advertising on FB. Sent lots of follow us, obviously no response except one with a means nothing generic tracking code' does not work and the still have cheek to promotional material. It's been four months. Not sure what to. Do next

Date of experience: July 11, 2020
South Carolina
1 review
1 helpful vote
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SCAM
July 10, 2020

Ordered a painting on April 24th. Never received it. It is July 10th and nothing. Never again, they charged me immediately so stay away!

Date of experience: July 10, 2020
California
1 review
2 helpful votes
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Never Received
July 9, 2020

Ordered in April. Its July 9. Never received. Lots of emails with bogis tracking numbers. Do not recommend at all. No cooperation in getting the merchandise I paid for. Not reputable. $20 mistake but big lesson learned.

Date of experience: July 9, 2020
California
1 review
1 helpful vote
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Dont order youll never get your merchandise
July 2, 2020

I ordered as a gift for my mom in March its now July and nothing it doesn't take 5 months to get items from Hong Kong they responded once with a tracking number that never shows any delivery they should be outlawed but save your money

Date of experience: July 2, 2020
Florida
1 review
1 helpful vote
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Don't order from them!
June 28, 2020

I ordered a paint by number from MaxNovelty and they strung me along for almost 2 months. They even kept sending emails asking how I liked my product even though I sent emails saying I never received it. I finally charged back the charge with my credit card company.

Date of experience: June 28, 2020
Australia
1 review
2 helpful votes
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DO NOT ORDER FROM THIS SCAMMER COMPANY!
June 28, 2020

Paid my orders last April 9, it's now June 28, still NO DELIVERY of the items I paid. Customer support does not provide any support at all because they are a scam.

Date of experience: June 27, 2020
Tennessee
1 review
2 helpful votes
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No product; no response
June 27, 2020

Ordered 2 paint by number sets on 4/10. Credit card charged on that day. As of 6/27 have not received order and no response to 5 inquiries. Going through credit card company for refund. But still getting new offers via email. A total scam.

Date of experience: June 27, 2020
Kansas
3 reviews
1 helpful vote
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I never received the product.
June 25, 2020

They charged my credit card as soon as I ordered but I never received the product. I tried emailing them since that is the ONLY way to contact them and they didn't respond. $40, down the drain!

Date of experience: June 25, 2020
Alabama
1 review
2 helpful votes
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Lots of aggravation and no product
June 24, 2020

Ordered 2 paint by numbers in March. Every time I've tried to follow up they send a generic response that it's in transit. I don't believe any of us will ever see our orders arrive and meanwhile this scam company is laughing g all the way to the bank! DON'T FALL VICTIM TO THEM!

Date of experience: June 24, 2020
Canada
1 review
1 helpful vote
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Avoid at all cost
June 21, 2020

If you want to give them free money without recieving anything this is the company for you. Also they are great at not responding.
AVOID MAX NOVELTY

Date of experience: June 21, 2020
GB
1 review
1 helpful vote
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A Complete scam!
June 20, 2020

I have been waiting for my order since April and it still hasn't arrived. I've emailed them several times and they haven't even had the decency to reply. This company should be investigated for fraud!

Date of experience: June 20, 2020
Australia
1 review
1 helpful vote
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Scammers
June 20, 2020

Do not order from this website. They do not send anything its a total scam. You can even leave a bad review on their website. Its all fake

Date of experience: June 20, 2020
Missouri
1 review
1 helpful vote
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Ripped off
June 19, 2020

I order from this company thru Facebook never got tracking order number or my order cannot get a response from them buyer beware I learned just because it's on Facebook and they don't care you will be disappointed

Date of experience: June 19, 2020
Texas
1 review
1 helpful vote
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They changed their name
June 18, 2020

Their new website is paintbynumberskit.ca and launched an Instagram on June 2... pass on the word so they don't scam anyone under the new name! I also was a victim of these thieves!

Date of experience: June 18, 2020
Australia
1 review
0 helpful votes
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COMPLETE SCAMMERS
June 18, 2020

DO NOT BUY. TAKE YOUR CASH AND YOU NEVER GET THE PRODUCT. COMPLETE AND UTTER SCAMMERS. NO EMAILS RETURNED.

Date of experience: June 18, 2020
Tennessee
1 review
0 helpful votes
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Ripoff
June 14, 2020

Ordered April 16th and still waiting. No response to emails, no updates, no apologies for delay... yet daily email invitations to place another order. DO NOT order from this company.

Date of experience: June 14, 2020
California
1 review
0 helpful votes
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Do not buy from this shady company
June 13, 2020

Charged for product, I got two fake tracking numbers. No customer service response or accountability

Date of experience: June 13, 2020
GB
1 review
1 helpful vote
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Fraudster
June 13, 2020

If I could minus a score I would. Bought 2 paintings from this company back in April an received nothing. All emails ignored. Mid June still nothing! This company is a scam and fraudsters. Do not order from these THEIFS. They take your money straight away and do not deliver! Avoid at all costs!

Date of experience: June 13, 2020