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Mattress Next Day Reviews Summary
Mattress Next Day has a rating of 3.5 stars from 284 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mattress Next Day most frequently mention good quality, great service and quick delivery. Mattress Next Day ranks 4th among Mattress sites.
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Buyer Beware as as you do.It wasn't a mattress delivered next day at all. Date expected it failed to turn up & it was actually several days later that the item arrived due to human error when advised firstly that it wasn't loaded onto the van then I was told but no it was sent to the wrong depot & had to be located therefore I just had to sit tight until it turned up. Cheap 'n' nasty. You get what you pay for folks.if it sounds too good to be true it usually always is.
Was a little cautious about buying a mattress online however due to Covid it seemed the best option and I'm so glad I did it, amazing price, amazing service & communication and amazing quality. Very impressed, would definitely use again.
It was easy to order online, our mattress arrived on time, but most importantly the mattress is great, with loads of zzz's!. I can recommend using Mattress Next Day
Not fit for purpose! Can return but at a huge cost to me! Avoid! The mattress was very poor quality, arrived rolled up (not good for a sprung mattress)
The mattress we purchased is fantastic - if you want a quality mattress then yes, I'd recommend MattressNextDay.
The service however - absolute disgrace. Don't offer select day or time slots if you can't keep to them. We selected a specific slot on a specific day that we knew we would be there for the delivery - we're moving into a new flat and aren't there most of the time yet.
3/4 of the way through the selected time slot we get a phone call to say they can't deliver because they messed the labels up and don't know which mattress is ours. That should not have been something we were told at that point - that should have been sorted beforehand.
They then asked if they could deliver the following day - we said no, nobody would be around for the delivery. We arranged for delivery the following week (which is already bad by any means, having to delay moving for a week because of this ridiculous mess up).
We then received an email the following day that the mattress had been delivered. The driver had signed for it themselves, and literally dumped the mattress on the doorstep. We specifically said no to delivery that day, yet they decided to deliver it any way and just drop it on the doorstep even though clearly nobody was in. The flat is the other side of town and we were busy all day - thankfully we managed to find someone to go round for us and put the mattress in the flat, but that delivery service was absolutely disgraceful.
Will not use this company again myself. The only reason this is not a 1 star review is because the mattress itself is great - but I don't feel that qualifies 3+ stars, as the company/delivery itself was a disgrace.
No problems at all with this company. Mattress arrived the next day, excellent value for money, actually saved over £100 compared to other companies. Delivery driver very friendly.
My goods came in 4 days. Such nice people to deal with. Nice mattess. Tracking available. Good price. Came rolled up.
Did what they said.
Fast and efficient service, great service and delivery was early than stated superb!
Ordered mattress after looking at details and comparing prices. Order acknowledged promptly and delivered next day as promised. Several messages re delivery and full tracking. Phone call just before delivery too. Very helpful drivers and mattress well packaged and perfect! Really pleased. Would definitely recommend
I can't fault this company... service and Product excellent
They went out of there way to help me. The one I wanted was on a long lead time so they found me some options and I got it next day
This was delivered very quickly! It's waterproof and very comfortable and a great price. Very happy with their service I've actually used it for a daybed out in the garden!
Great mattress good value and good delivery! Would recommend using this company again and my daughter is happy with product.
Very comfortable(it does take a few days to get used to it) and great service and communication.
The only regret is that I didn't pay to have it delivered to my room.
Very happy with all aspects of your service the quality of the mattress from Sealy that replaced a twelve year old mirror form mattress with memory foam.
Order dealt with promptly. Delivered at the time and date promised.
Excellent service. Would use them in future if I needed another mattress.
Bought this mattress as the one ordered from amazon was a no show and my teen needed it ASAP, decent mattress for my son, no complaints from him so happy days.
Was also so happy with the swift delivery that I ordered another one from them.
Highly recommend!
Arrived when they said it would, customer service was great. The mattress was really comfortable. Great value
I was very impressed with the website and choice of mattresses at reasonable prices. The next day delivery was ideal and the mattress arrived on time and in good condition. I will use this Company again.
I bought a king size mattress of here honestly hadnt heard of them before and I'm so glad I trusted in them and order it, best mattress I've ever bought I usually get back pain but by the second night I no longer had the pain from keeping soo happy!
From the business
Get big savings and find everything you need for a perfect night's sleep with MattressNextDay. FREE 24 hour delivery is also available on orders over? 150!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members