MatchReviews 1,220

Gross. Bad experience. I hate this site. After a week I hated it and they wouldn't refund my money. Stay away.

I have tried match.com before where my profile was viewed many times and I was contacted by people that were not within my 'choice to date' so to speak. I was contacted by those outside of my age, race, and demographics. I deactivated my account prior to the end of my 3 months only to be charged FOR ANOTHER THREE MONTHS and the company is refusing to credit me back my $70.00. This is a poor site and I do not recommend it to anyone!

Come on guys, who can possibly defend this obvious scam! I had all the troubles in the world to get rid of my profile, I finally ask for a company to help me get through it all! At least THEY were efficient (sos-internet) and got me rid of the subscription and my profile!
Too bas I can't get sos-internet 5 stars and none for this "dating" website

Awful! They keep sending me so called matches even though I have cancelled my subscription. I have asked repeatedly to have emails stop. It is a scam! I made it clear that I am lesbian yet they kept sending me men matches... scary looking men! Match never answered my complaints. They just fill my inbox with emails about matches. No one should be my match because I removed all content from my profile when they refused to take my profile down.

Ladies, stay away from tried8000names on Match.com. HIs name is Richard Hatley and he lives in stupid Flower Mound texas (loser town just like him). He is a manipulative, cheating, liar and a sorry excuse for a man. His profile is full of $#*! and he is NOT looking for "the one" serious relationship. He thinks he's funny and is about as boring and stupid as they come. To top it off, he is fat and has boobs bigger than most women. After he's lied his way into your heart pretending he really really likes you, he will use you, disappear and make you feel like $#*!. He is always on match and always looking - sorry excuse for the male species. Match is a HORRIBLE place to meet a partner - you'll meet PLAYERS!

I've been on Match.com for 2.5 months. I have had two dates. Not bad. The reason that I have to give them only 3 stars is the following: 1. They seriously need to refine their filtering methods. I've been "matched" with women for whom I am way too old, way too short, (and sometimes both) and with women who want a man of a specific faith of which I am not a member. There have been other criteria that have been off too. I just sometimes think I'm doing too much work. I'm on the verge of going back to e-harmony. With eharmony I went through 500 profiles in about six months (give or take) and I only went on a date with one woman... and I married her. We were a good match when we met.;-)

I STRONGLY ADVISE TO AVID THIS SITE AT ALL COSTS.
This site should reconsider their policies, their apps and there customer service.
Please save yourself the money and DO NOT become a member for any reason. Ok Cupid is much better and cheaper if you want to be a member. In comparison Ok Cupid has so many more people and Match.com is the most expensive and no one is on the site. I never even check my match.com account. I made a HUGE mistake of getting 6 months thinking it would really help me find someone. They REFUSE to refund your money and only say they will be happy to take you off the auto renewal, well thanks for nothing match.com

A male match.com user sent me a match.com message pretty much belittling me. Telling me that I should settle. He also wrote that I sounded like I'm shopping for a guy and want the guy on sale. He goes on to say that I may not be right for any terrific guys out there because I am 32 and had to turn to match. I wrote him back telling him that I did not have to justify my dating profile and that he was being rude. I also told him I would be blocking him and reporting him. I then contact Match.com to report him to them and also try to get a refund. They REFUSED to give me a refund and when I told the customer service rep that I would be telling everyone about my horrible experience with this site (the member and customer service experience) match.com sends me an email telling me to stop or they will terminate my membership and I will not get a refund. Ummm... they refused to give me a refund in the first place and did not take my complaint seriously. I will never again sign up with match.com and will warn everyone about them. They let men harass, bully and belittle women and then also turn their backs on the victim.

I am in the process of canceling. I realized it was not what I paid for after 1 day. I signed on just 2 days ago for a year bundle. I thought that the per month charge was only going to be charged each month and that I could stop it anytime within a trial period. I was charged for a whole year. Money that i can not afford... this has taken my grocery money for the month. I need a swift kick in the pants for not fully understanding how this deceitful company works at getting money from unsuspecting dopes like me. I can not read when the words are in all caps, or in gray print. I have visual problems with certain colors. I will call my bank today and they will get me results. I have a personal banker that help me and knows of my disability with fully understanding what I read. Oh and I can not read fine print, did not know there were any, until I read some of the companies reviews.

I joined Match.com for 3 months. It was not particularly satisfactory in terms of getting responses to my emails but I had 2 dates and there are some "real" people on there. However I decided not to renew and proactively went into the account a couple of weeks before payment was due and elected not to renew.

About a week prior to renewal I was signing in and had a window offering me Boost and Connect by email for Free etc., as a "gesture of loyalty". I checked the box to accept. It is hard to recall but the layout (according to customer service) had another check box that I needed to click on if I no longer wanted to renew.

The subscription did not end, I discovered another £60 had been taken from my credit card without any consultation and therefore overriding the instruction I had previously made to cancel. The customer service people respond with the same phrasing about how I didn't check the box and have so far refused to refund my money or send me a screen grab of the offending box so I can at least see what I did wrong.

I am going to initiate a case with the small claims court to get my money back.

Beware!

Why a 3 star? Well the price is bs but, the promise is that you will meet at least one person with the guarantee price provisions. So pay it and you will meet some one. This site does have fake accounts but the real ones will chat with you. First night I paid, I met a young lady and I couldn't be more pleased with that.

After several years of subscribing, my 6 month subscription had ended. I was on my smart phone to hide my profile and accidentally clicked on the one click subscribe button. And of course, I was automatically billed for another 6 mos. I attempted to contact Match.com through their customer service link which is obviously intentionally difficult to find. Evidently, they don't want to provide customer support because they didn't reply in either case when I complained about my unintentional subscription. Therefore, I contacted American Express to get my money back. I got my money back, but Match blocked my account so that I can't even go into remove my photos or delete my profile

I have used match in the past. The last time I signed up was for three months. I cancelled before the expiration date. I then noticed I was still receiving e-mails. I went on and looked and realized I could still contact users. I checked my credit card and they had charged me again. So I then went in and cancelled again. I then emailed them to have my credit card reimbursed. I never heard from them. I then called them to get a credit. They would not credit my account. They said I had cancelled but then requested a 30% discount which I did not. They would not even work with me to credit my account. I would say to anyone wanting to sign up with them is do not. They are a very poor company and their customer service sucks. It is a waste of money to use them and some many of the matches they send you are false and not even close by. Anyone considering using them please do not. They should be boycotted.

Signed up for 6 months. The whole time all I got were messages from fake profiles wanting me to contact them outside of Match then their profile would disappear. After 6 months, when my free 6 months kicked in, I was charged for another 6 months. After arguing for weeks, I finally had to have my bank reverse the charge. Then I started having issues with my account. My account was blocked, and I inquired why. Match couldn't tell me. During 2 weeks of being blocked, I was informed of a violation of terms, WHILE I WAS BLOCKED, and my account was terminated. When I inquired why, I was told they could not tell me anything about my account because of their privacy policy. The account is still there and it still shows as being active but, I have no control over it. It looks like the stories of Match keeping terminated profiles active is true.

I joined the site for 3 months and opened my account on the phone. I specifically asked for it not to have the auto renewal on. During this time i discovered that the mobile app does not work in Canada but works if you are outside Canada (I travel alot). During the 3 months i did not get any emails warning me about the auto renewal or explaining how it works. I didn't use the site much simply because they kept on matching me with people that were out of my match preference which tells me they just match you up with whom ever... i kept on getting matches that i had already said "no" to or already emailed show up in my matches again... Anyway, after the 3 months the site automatically renewed my membership and charged me an additional $67... i called in the day after my membership had expired and spoke to the customer service and their supervisor and they kept on referring to the site policy... overall, a big scam... consumer be aware...

Match.com continually sends me "profiles" of men who are not anywhere near the age group I requested. They also send me men who are looking for someone within a certain geographic region, not anywhere near where I live. I just got one from Mountain View California. That is 588 miles from where I live. Literally, the only thing we "match" is that we got taken by spending money on this website. Their "Customer Service" Department apparently doesn't exist. I have sent them links to 10 sites that show the photo posted on the profile they sent me is fraudulent. It has taken them up to a week to remove them. Most of the photos are being taken from Facebook and Linkedin accounts. I have started emailing these individuals to let them know their photos are being used. If you don't Google Image each photo in a profile and double check with the website PigBusters before contacting anyone on this or any other on-line dating site you are setting yourself up for not only failure but possibly serious harm. Do not give your phone # or address to anyone you meet on the internet. Never meet anyone by yourself and always pick a very public place. A local police station is a good idea.

One of the 3 worst dating sites: match, ourtime, chemistry. This site is more for younger people - religious, conservative and not too bright. I am 63 years old, liberal, nonreligious, and educated. A waste of time for me. I tried to cancel and get my money back, but they refused. They did, however, delete my account, but send me email stating I have 24 new matches, yet I can't logon.

Ya I'm on match they send me mail saying someone likese and they don't exist or they like me and haven't been on line in months I hate it.

Ugh. Horrible site. Long after I'd cancelled my subscription, I realized my pretty face was still being used as bait: doesn't a cancellation mean, um, a consumer is NO LONGER IN NEED/WANT OF THEIR SERVICES?
Took me forever to get it removed, and then I was scolded by a "customer care" person for not knowing that I was supposed to navigate through the fine print when I'd cancelled, and check a number of boxes-- it was quite convoluted-- that said I wanted my profile off the site. "But see" I argued, "that's what a cancellation IS." Ladies, save your money. Crash your cart into a cute guy's cart in a grocery aisle, instead. Terrible company.