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Match.com exhibits a polarized reputation among its users, with significant concerns overshadowing its strengths. Positive feedback highlights the site's potential for connecting users, particularly for younger demographics, and its broad user base. However, a predominant sentiment reflects dissatisfaction with customer service, marked by unresponsive support, unjust account terminations, and perceived deceptive practices regarding subscription fees. Many users report frustrations over a lack of transparency and the prevalence of fake profiles, leading to a sense of mistrust. Overall, while Match.com offers opportunities for connections, its customer service and business practices warrant serious scrutiny.
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Be CAREFUL, please read. An advise from a friend
If you ever decide to try this website, the first thing you need to do is subscribe and then go to the setting and cancel your subscription. If you do not do that then they will autocharge you once your subscription is over! They made me pay for total 9 month with out me knowing when I wanted to use the site only for 3 month! If you cancel your subscription directly, you can still use it until your terms are over, and you will not be autocharged.
Joning Match.com was no better than lighting a match to your money! They do a horrible job of "matching you" and their matches aside... a lot of people utilizing this site are for the most part - people who have not set standards for themselves. I set a radius of 30 miles for men I would be interested in meeting and set an age range from 60-65. I was wasting my time reading emails etc, from people across the country and age ranging from 40-81. So after 2 weeks I decided this was not for me... there are NO REFUNDS... a rude customer service rambled off citing the paragraph of the "terms of agreement". So I'm stuck on this God-awful website until my 3 month subscription runs out. Save your money. Match.com is a total rip-off and misrepresents itself in it's advertising of "finding you the perfect match".
I signed up for match.com. I hadn't dated in awhile so I filled out the profile questions and checked it every so often. First, let me say I have not paid a dime. Thank God. However, I found matches that we had 3 things in common (ie: felines, dining out, non smokers) but they wanted kids I did not, I did not match the body or ethnicity they were looking for. Then one day I met a real nice guy. We text, talked, emailed and IM. It ended with him asking me to send $400 for his daughter who was sick and needed medicine and food stuffs, he of course could not help because he was in the UK on business. He even stated if I did not have the money he could transfer said monies in my account. After finding out that was not going to happen and he was not getting a penny from me I never heard from him again. I think I will stick with the old fashioned way of meeting people or just be alone. I was much happier before when I was not seeing anyone than finding someone who was trying to scam me.
It is one of worst nightmare ever, I have lost my trust in human race after being close to a month on this site. Twice being hacked on my profile and was scanned twice with phony prospect that was asking at the end for money. It is unpleasant and scary to deal with such dirty and manipulative people that could easily contact you and take advantage of your believe. The site is not secure and the costumer service is uneducated. They have not proper security in place for scammer, who are using members profile as a shield to scam innceonnt people.
I am on Match.com at the moment but will not be renewing my subscription not because it is particularly bad but because I have decided it is not for me. I do not believe all the bad reviews. For example I am not a pervert, married man looking for affairs, sad case or a weirdo. I am just a normal single bloke looking for some female company and I am prepared to commit to a long term relationship. I have checked out a few online dating sites and Match is probably one of the better ones despite it's many faults.
Very costly. If you make a mistake in the online transaction, be sure, they won't refund anything, not even a partial refund to switch you to another less costly membership. Also, the features are childish: likes and winks. It doesn't work and encouraged people to a not talking environment. And once you are done with the site, they will keep you on the site for ever! Even if you request to be removed, they only "hide" your picture and the links to use features. You become their property. Stay away!
I must be lucky. Sure, many of the complaints I've read appear to be true, but I just met the nicest person this week and she lives about a mile from me. After trading a few emails and then sitting and talking for an hour at the park we decided that it might just work out and have started dating. We were both wary and doubtful, but the chemistry was there.
I did my own search and read a lot of profiles. The daily suggestions match emailed to me were interesting, but generally were all over the place as far as being close to being a good match.
I think a subscription to match is cheaper than buying drinks for strangers at a bar. Okay, I admit that's fun too sometimes, but not inexpensive.
Why do folks with smile in their user name always seem to be frowning? I dunno.
Have I received numerous emails from 27-year-olds 100 miles away? Sure. I'm in my 60s. Have I not received replies to some emails? Sure. Have I received winks and favorites from names with no profiles? Sure. I haven't tried to cancel yet, but I'm retired and have time to mess with match if they try to cheat me.
Worst dating site ever! They screw you with subscriptions and do not return your money! They are a rip off! No one is real on there and they tell you your subscription is about to run out and then they take more money from you and there is no way of closing or changing the subscription online! What a crock of $#*!! DO NOT USE!
So if you sign up for the 6 month guarentee make sure you send at least 5 emails a month so that you can get your money back, even if there are not people on there worthy to send emails to. Horrible experience! Don't waste your money!
Hated it! Tons of scammers (always GIS the pics, if they are too good looking to be true... they are fake profiles!) and even after reporting them, the profiles are still up. The people I wrote to didn't respond, don't think they are even still members, as I am attractive. The ones I did meet LIED about everything... height, weight, age, marital status, # of ex-wives/kids, employment status... you name it, and their pics were all completely outdated. Had 66 horrible dates in a year and have sworn off dating at all at this point. Complete waste of time and money.
I already subscribed match.com for there bundle price of $129 for 6 months and i can't still read and send emails. What should i do?
I have been on the site for 3 months at a time for about every 9 months. The matches they send are based on the most ridiculous criteria. Seriously things like, you both recently updated your profile, or neither smoke and they give only 3 criteria at a time! Also they ignore age and ethnicity preferences when they send the daily matches. Finally, they send the same "matches" every few days to weekly. They are interspersed in the ones they send. I have had 3 relationships lasting about 3 months each since 2010. It gets tiring. ALso, make sure you mark your calendars because it auto renews and they refuse to reimburse for months not used.
I've had such great success on match.com that I wrote a book about how to succeed with online dating. It's true, some people lie, but that's not Match. Coms fault. I met several fantastic, wonderful and beautiful women on Match. I'm with a sweetheart I met over 2 years ago and never would have met her without Match. Com
Have fun, be safe and be honest in your profile and with your photos.
Neil Wood
This site is a complete fraud. Most of the profiles do not even exist. None of the messages get through to the subscriber. DO NOT JOIN! Absolute garbage. I intend to contact a lawyer to start a class action against them to expose their fraudulant scheme!
DUMB AS HELL WEBSITE. Use at your own RISK an waste of money. Get a life and get more results in REAL life vs this site that hands women all the power. Waste of time
I met one person who was a good match dated for about 10 months. The site is tempting us to go back on once we meet someone and cancel. I know it is a business but come on!. It is very tempting I think for many men to go back and keep looking to see if something better is on the site. Not good. Leave us alone if we cancel and have met someone-we have the option of explaining that when we cancel. Also what is up with people leaving profiles up after they cancel and no longer subscribe?! I find many men do even when meeting someone they like. Some women too but more men.
The worst in unethical internet business practices and customer service I have experienced from a US business in years --- Horrendous Internet robbery. I signed up expecting the Match.com I knew from years ago, and boy have things changed. Essential features that used to be included in the original subscription are now available only as additional expense. And when it wasn't the old Match I knew and respected, they refused to refund any portion of the steep fee I had paid. Though I was polite, professional, direct and clear in my requests, customer service actually hung up on me. They don't aim to keep customers or to let them leave still respecting the business. Match.com practices BAD BREAKUP habits.
This is a terrible site. The men lie and say they are looking for a someone to spend their time with. When in reality they just want a one night stand I have had men stand me up, and the only ones that I liked and tell I dont want to sleep with them I want to get to know them- ing big surprise I don't hear from them!
All the good reviews are from match. Fake profiles. People on match are dishonest about their job, education, don't have picture and not willing to send you one... stay away spend you money at coffee shop you may get better chance. I will rate it 0.
Answer: I was unable to get a refund but I dispute the transaction and got my money back that way. I said it was because they were not providing the service they claim to offer. If you can dispute with your bank just tell them you didn't authorize the transaction and the company refuses to refund you. Good luck.
Answer: No I would not trust it. There are scammers on there. They will tell you want you want to here. They are from another country. Look for key words such as widoer, contractor, travel, one child only. They will compliment you right off the bat about your smile. Not safe. Try another site.
Answer: Back in the 1980s, strip clubs were pulling all sorts of over charge and fake charge scams and forcing people tp pay. Here in Atlanta a majpr federal case against the GOLD CLUB brought all that to light and alot of changes were made in the industry... I BRING THAT UP BECAUSE... these social sites seem to be attempting the same types of scams and are getting away with it. By U.S. fedeal standars ALL THESE SITES FALL UNDER THE RACKETEERING STATUTE. Unfortunately there is NO enforcement of these laws at this time. Your best option is to dispute the entire charge with your credit card. They may not want to do this because they are seeing so much of it. BE FIRM AND INSIST IT IS A MATTER OF CREDIT FRAUD. Also be sure to indicate that you are filling a consumer notice with the Federal Trade Commision (they have online forms for this to keep a numbers count on how many people are affected by these sorts of things. www.FTC.org). If you have been a good card holder, you shouldnt have any issues except for 1: ALL THESE SITES ARE NOTORIOUS FOR REBILLING/DRAFTING YOUR CREDIT ACCOUNT. You may want to file a COMPROMISED CREDIT CARD CLAIM AT THE TIME OF THE DISPUTE and have your card issuer SEND YOU A REPLACEMENT CARD WITH A NEW CARD NUMBER.
Answer: You will have a hard time getting your money back Terri. The first time I was with them years ago, I forgot the auto renewal and tried to get my money back and they fought me tooth and nail. This time I tried both Ourtime and Match and both experiences were not good though Ourtime was a bit better. I agree with some of the answers here that Match baits you toward the end of your subscription with possible contacts, but since I cannot proof that I have to add that disclaimer. Everything you have run into with your experience I have had with mine.
Answer: You likely signed up for auto-renewal, which Match.com doesn't explicitly tell you out-right that it will auto-renew. You will not likely get a refund back for the month they charged you. However, go to your account's settings and cancel the feature ASAP. You will still have access for the month in question, but at least you will have stopped future withdrawals.
Answer: Give them a call... they always have something to scam people about...
Answer: Cancel the card you used when you joined.
Answer: That is an extra fare item and they charge you each time. Best to do your own searches and replies...
Answer: Too much don't do it!
Answer: I feel the same way Teresa, i have been on the site for 1 year now and cancelled my subscription, but was told it won't officially cancel until May because i waited to late after my initial sign up day, so i got stuck with another year. I am a handsome guy with a lot to offer, but for some reason never really got emails as i expected, i started to think the people profiles were fake or the women i was interested in didn't know a good man if his profiled slapped them in the face, just sayN. 41, recently divorced for little over a year, highly educated, working in my profession, make close to six figures, single, don't cheat, great personality, smart, don't play, and real down to earth... but i guess no one believed it or didn't like my handsome picks... IDK. Confused!
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