MatchReviews 1,220

If you use this, you feel it's great to screw the blind

My friend is blind & can't walk. He was not able to make it talk

They refused to refund his money.

Not only does this app have the highest number of creeps Ive ever seen, but this site gets you for your money.
Every single filter I tried to use never worked. Im still getting men with the opposite of what I want. The number of real profiles would be easier to count than the fake ones.
I was ever harassed multiple times about my political stances from members who recognized me on Facebook.
I paid for a 6 month subscription, and after three months, I was blocked. Mind you, I hadnt been on in weeks. When I reached out to customer care, to see what the problem was, I got told that I had violated terms. Which is hard to do when youre not on the site for weeks. $67 down the drain.
Then when I reached out to customer care, all I got as a response was a link to the terms and violations and, this is the final email on this subject.
Not to mention the extreme amount of glitches you report and they never get fixed. My account was hacked, and no one will help me or refund my money. Customer care cant even get into your account once theyve blocked it. So how do you expect to investigate a problem when you delete everything?
Crap-tastic dating site. Dont do it.

I used to use this site down south and it was much better. I dont know if its not as effective for me for setting up dates because its generally worse overall or because I moved to Glasgow. I've started using wejustfit after I read an article about a couple that met on that site and its a case of so far, so good. Even if it doesn't end up my long term choice, it proves that theres no point in being loyal to match forever and thinking that nothing is better just because they spend lots on advertising. It always pays to stay on the ball. You wouldnt keep paying for your broadband service if it wasn't working for weeks at a time now would you?

I signed up and started to browse profiles and almost ALL of the ladies are not even in the USA. They all have the same excuse. They are from Florida, or Texas or California but are currently out of the states. Then they give you their number and tell you text only as their connection is bad for phone conversation. The ones that do call sound like tribal elders and not even ladies. Lets not forget the numerous ladies profiles that have, TEXT ME, and they give you a number on their profile picture. Match.com is a scam site... dont spend your money on it. Hell, go out to a club. At least you might find a real live woman. Not some fake trying to scam you over the internet

After being on Match.com for three months, I already noticed the pattern of people having similar or same occupations and talking the same way, sometime exactly the same sentences, word for word. I realized it cannot be a coincidence over and over again. These people are not real. My conclusion is that Match.com probably hires a lot of people to just chat with clients to keep them entertained, using the same scripts. Such a terrible scam! I called and tried to cancel my subscription as soon as I realized this. But I was told "You do not qualify for the refund policy." Oh, no one would qualify for the refund policy cuz it probably does not exist. But I was told that the automatic renewal would be turned off so I won't get charged again. Well, a year later I got charged again and three months later another charge. So I contacted the company again to get a refund, since I was promised that no auto renewal would happen, but oh of course, "You do not qualify for the refund policy." So the company just holds my credit card and continues to charge whatever they want. What a terrible scam and outrageous ripoff! This company needs to be investigated. I paid for the lesson. Hope you're warned and will not repeat my sad story.

I thought I as paying for a $23 a month auto renewal subscription for one year. YES, I made a mistake and should of read the details of the plan. They charged me $431 plus tax which came out to a total of $580 for a one year subscription. After I had realized how mush was deducted from my account ( 10 minutes after the transaction took place) I cancelled my subscription. I called Match.com and they refused to refund me the money. I cancelled my credit card. $580 GONE. Seriously, I doubt match.com would even be worth $580 for one year subscription, unless it is one prestigious dating site. I am beyond upset, and I feel like an idiot for allowing myself to be robbed by these scammers.

Everything cost money you cannot get features without paying extra and canceling your subscription is extremely difficult. It will automatically renew your subscription even if you cancel it and getting your money back will never happen you can give them a confirmation code a date a time a picture of when you cancelled it and they still will not refund you the only way that you can stop the further charges is to cancel your credit card that you use to sign up for match.com

I signed up for a 3-month Match subscription in January of 2017. After about a month and a half, I found the matches were poor so I cancelled and I distinctly remember checking off do not auto-renew. In late July of 2017, I looked on my credit card statement and I found that I was charged from Match. I had a family crisis (my dad died) and could not deal with them at that time. In October I received another charge of $123 on my credit card from Match so I called them and I was told that I was still signed up and I that I had an active profile. I am furious about this as I had followed the proper procedure (I had been on Match before). The Match telephone agent that I talked to said that he "deactivated" my account and reduced my bill by $44. Stay away from Match. These people are sneaky thieves.

I had qualified for the "Guarantee" but they charged me anyway for the new subscription. Aside from the service being absolutely $#*! I was erroneously charged. When I called for a refund they told me several times that even with the exchange (I'm Cdn) I would get the FULL amount back. Of course I didn't. When I called to request the full amount since I never should have been charged in the first place, they told me it was my fault that I didn't turn off the auto-charge and that there's nothing they could do and that no one I spoke to could change that. THEY made the mistake not to monitor their accounts to see who qualifies for free service, THEY charged me when they shouldn't have, and THEY refuse to give me the full amount back. So now I'm out money for a mistake they made and Match can't even stand by their product. If you offer this service outside of the States, such a large company like Match should plan for these international charges situations.
Also, the actual matches are terrible, I've been verbally harassed my several "matches" and no one seems to take it seriously. Match.com is a terrible company and has a pathetic and laughable business ethic.

The matches in Match aren't really helpful! Just very disappointed and frustrated with the experiences on Match.com. Watch for their policy on the Auto Renewal. If you forgot to make sure the auto renewal is off and once you got auto renewed, they can't refund you the full amount and you'd be charged for over $50 dollars for a month if you cancelled after the auto renewal... It's just frustrating with the whole experience using Match.com except you do can talk to representatives for real costumer services.