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Match

1.5

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Match Reviews Summary

Match.com exhibits a polarized reputation among its users, with significant concerns overshadowing its strengths. Positive feedback highlights the site's potential for connecting users, particularly for younger demographics, and its broad user base. However, a predominant sentiment reflects dissatisfaction with customer service, marked by unresponsive support, unjust account terminations, and perceived deceptive practices regarding subscription fees. Many users report frustrations over a lack of transparency and the prevalence of fake profiles, leading to a sense of mistrust. Overall, while Match.com offers opportunities for connections, its customer service and business practices warrant serious scrutiny.

This summary is generated by AI, based on text from customer reviews

service
219
value
228
quality
222

We monitor reviews for authenticity

Florida
1 review
4 helpful votes
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I joined match and after a week saw that it wasn't performing like I had hoped. The amount of people available and the amount I liked and messaged verses how many of them viewed my profile. So I was unhappy after a week and called customer service for a refund. They refused to give me one, said I only had 2 days to do that. I told them just prorate it for the week I used. They refused and have stuck me with a service I don't want for 6 months. SO REMEMBER IF YOU WANT TO CANCEL YOU HAVE 2 DAYS!

Date of experience: April 19, 2022
Maryland
1 review
0 helpful votes
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This is a scam website, please stay away from match.com
Band rubbers'
--------un faux site----
Ne vous attardez pas la dessus. Faux profile et trop cher

Date of experience: March 30, 2022
Virginia
3 reviews
5 helpful votes
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I'm a fairly attractive 56-year-old woman who looks a good bit younger. I've messaged back and forth with about 10 guys, every last one of whom has turned out to be a scammer. In most cases, they initiated the messaging, but in some cases I did. I'm giving Match.com two stars because it might work for younger people, but people my age tend to have more money and are therefore good targets. Be very wary of anyone who calls you "my dear", doesn't ask you many questions besides "what do you love to do", asks you the same question twice, or plays on your compassion and tells you about some big bill they have to pay such as for their mother's hospital treatment. One scammer actually sent me the exact same paragraph twice, three days apart. They clearly had a bunch of messages ready to cut and paste. The whole experience has been expensive and extremely disheartening.

Date of experience: March 22, 2022
Illinois
18 reviews
53 helpful votes
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I wish I could have met someone decent! But it's Not Free! Like they Say! And I found out that All dating sites whether it's religious! Or worldly! There is no difference! None of them are FREE! How I wish they were! I tried them all! The mm ajor ones! Except for EHarmony! They are the greediest of them all! So the only way to even respond bank by messaging is to go VIP!+ Pay! They're so Desperate to get your money! It's Pathetic! One of my emails is being me to pay a dollar and change! Pitiful! And I still don't want to! So Beware! None are Really free at all!

Date of experience: March 14, 2022

Don't Believe Them!- Or Trust Anything They Say!
February 11, 2022
Previous review

I joined them and signed up! To see if I can meet or chat with someone! And all I could do is receive messages! But I couldn't even respond back! Because they wanted me to pay! Even though they said I could For free! I did try! And I couldn't! It wasn't for free like they said! They are Nothing but Liars!+ Deceivers! So I was done! And unsubscribed soon after! Avoid them! Most dating sites are Not Free! Even if they say they are! They're still lying! Believe me I know!

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Date of experience: February 10, 2022
South Carolina
1 review
1 helpful vote
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TERRIBLE SITE!
March 12, 2022

I have a basic membership with Match.com. In order to look at the profiles of people that have "liked" me, I have to upgrade and pay more money. Other dating sites don't have this crazy "rules". Do yourself a favor if you are interested in on-line dating, go to another site. The only reason I gave a 1 star is because there was no option to give a 0 star.

Date of experience: March 12, 2022
Washington
2 reviews
6 helpful votes
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I recently got a membership to Match.com and it didn't take me long to notice how many of the profiles are no longer active or appear to have been abandoned a long time ago? I contacted Match.com customer service and asked why there were so many inactive profiles and if Match.com ever purges any of these profiles out of their system for non-use and they replied "we don't purge accounts that show inactivity". I believe this policy is in effect to give the impression Match.com has more users than they actually do? If Match.com were to purge inactive accounts new customers would quickly see how few people actively use the website and will end up leaving the website without purchasing a membership. This seems unethical and an unfair business practice that is solely used to manipulate future users into purchasing a membership. If you use Match.com keep in mind a majority of profiles that are going to show up as a "Match" are going to be inactive and/or abandoned user accounts.

Date of experience: March 4, 2022
Connecticut
1 review
2 helpful votes
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Do not waste your money on match. Number one thru don't have my match and they took money out of my Account despite me telling the associate that I am not satisfied

Date of experience: March 3, 2022
Virginia
4 reviews
8 helpful votes
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Ok Dating Site
February 18, 2022

As usual, I'm in my 50's and men my age do not do selfies well. Tip for dudes, don't take the picture looking down. We're not impressed by looking up your nose. I've had a few dates. Nothing impressive.

Date of experience: February 18, 2022
France
1 review
3 helpful votes
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This theiving group.
February 9, 2022

I left the over 50's French branch of this organisation last year and they are still stealing money from my account every month. They now want me to phone them, AT MY EXPENCE, to try and sort it out. Several emails to them and still no further forward. Once you profile has been set up the company has virtually no on going charges to maintain your account so it is all straight profit for them

Date of experience: February 8, 2022
Washington
1 review
0 helpful votes
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I didn't even get a chance to become a member. I answered the initial questions and posted 4 pics that were completely normal fully clothed pics. I went on the next day to write my summary and they blocked my account. I then received an e-mail saying my account was terminated. After calling 2 different dept. and emailing back and forth they provided absolutely no explanation as to why and all they say is due to our privacy policy we can't tell you why we terminated your account. ARE YOU KIDDING ME?! You're going to terminate someone before they even start and not tell them why? That's the most ridiculous thing I've ever heard of. Then on top of that when I asked for my refund they said, oh you have to contact iTunes for that. Worst company I've dealt with yet for online dating.

Date of experience: February 3, 2022
GB
3 reviews
14 helpful votes
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Hello! Please be aware of this dating website Match. They are full of scammers and will only take your money. Thanks to my stars I was able to recover my funds back from them, they stole from me over 40,000 USD from my bitcoin wallet on Coinbase and won't return my messages and calls. I had to follow through with a recommendation from a close friend of mine about Datrek Recovery that was of great assistance to get my money back from these online fraudsters.

Date of experience: February 2, 2022
California
6 reviews
1 helpful vote
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Platform for lone people
January 28, 2022

Recently I understood that I'm too lone person. I have no friends almost, just couple of such ones and anyway we meet each other not so often as I want to. So, I have decided to apply to specialized service where I could find a soulmate, a person who I can chat day n night and I will be interested in this conversation. I applied here because it seemed to me that it's quite a huge dating platform where all people can find theri soulmates. Fortunately, everything was okay I found a soulmate and now we're chating all day long. Soo, I guess we will meet. Thanks to this paltform.

Date of experience: January 28, 2022
California
1 review
10 helpful votes
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Complete rip off. They bill 8 months on a six month membership and make it difficult to stop being billed. Search criteria is a total scam and forces you to view only people they want and are clearly not compatible. This site is designed to steal your money. Just terrible and should be shut down over the financial scams alone!

Date of experience: January 26, 2022
Texas
12 reviews
16 helpful votes
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Match is a horrendous dating site, it has never been good in all honesty. I have used this one for a couple of months recently and more so in the past. It has always had a buy to do anything model which is what has made it one of the worst dating sites there is. For all of this, it is still filled to the brim with scammers and people that are way too far away from you, there is hardly anyone on it.

To do anything you have to pay money, and even then this website is horrible, so a little tip to anyone thinking about this site steer clear of it and try another.

Date of experience: January 11, 2022
GB
1 review
3 helpful votes
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Waste of money
January 11, 2022

Absolute waste of time! I'm an attractive mature woman and I was constantly getting messages from very young men or lived 100miles away or would message for a while then disappear and appear again weeks later or arrange a date and cancel that happened more than once! Also Match suggest messaging first tried that a few times no replies.If I wanted an active sex life I would of had no problems!
The likes I got were mostly the same faces over and over again that I'd already dismissed.
So I will remain single

Date of experience: January 11, 2022
Wisconsin
2 reviews
10 helpful votes
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Worked for Me
January 6, 2022

I am a widow and this was my 1st stab at dating after a 45 year marriage. I got a lot of responses. The bad? I did fall for a man, we corresponded quite some time and it was lovely, however I learned this man left Match some time ago and someone else was using his profile. A red flag went up when he wanted to know if I owned my home. I reported to Match, they checked and let me know I was correct it was a fake profile and they apologized. I wasn't even on a year, maybe 3 months, and I began dating a very nice man. I had an open mind, this man was certainly not Brad Pitt certainly not Mr. Universe, but one of the kindest people I've ever met. One year passed and we are moving in together and talking marriage. I'm 71 years old. So, my good life continues. I'm so glad my daughter kept nagging me to give it a try. I wish you all love, You are never too old.

Date of experience: January 6, 2022
Florida
4 reviews
23 helpful votes
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Scam
December 15, 2021

I used match a year ago. I received likes and would contact the person and they would say they made no such like. When i decided to cancel I would get a number of likes and messages. None of the people were serious. I canceled. One year later I signed up as a free member and tested my theory. True to form I got a few likes and a couple of messages. I performed reverse searches because as a free member I could not reply or contact the person. However I searched by keyword, their name and location. The result was nothing. I know that the search method worked as I tested it with posted names and the search returned a person with the posted name. So is Match's aim to motivate one to pay for complete access based on bogus contacts. My review is my experience. And may not be typical.

Date of experience: December 15, 2021
Texas
1 review
3 helpful votes
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Match does not actually match you. They give you slightly more dealbreakers than apps like Hinge then disregard them anyway. I have been bombarded with messages from the same guys over and over who do not remotely match what I stated I am looking for since Match does not take No for an answer for matches or payments. Check all the boxes when you cancel your account or they may just charge your credit card for another 6 months without your permission! That's a year of a terrible service and no results. Do not let them fool you on a free account that you have a lot of potential matches, because the likelihood that any actually match what you are looking for are slim to none.

Date of experience: November 24, 2021
Ohio
4 reviews
8 helpful votes
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Excellent and legitimate adult dating site.
November 1, 2021

I've had success with this site in the past. I've recent renewed my membership and continue to be impressed. I would highly recommend this. And also urge you to stay clear of fake sites such as Ashley Madison and Pure and Elite Singles.

Date of experience: October 30, 2021
Texas
1 review
2 helpful votes
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WASTE OF TIME AND MONEY
October 21, 2021

Did the six month option to give a good sample of who might be out there. Well during that period sent out contact notes to MANY. Had only two respond... Today as I'm writing was sent a note that someone was interested and I could look at it but had to renew my subscription. Sound like a scam? You be the judge. To top it off I put in the first line of my profile on the final day that this profile was no longer active. Humm. Did the sensor take that out perhaps? DaDaDa that's all folks

Date of experience: October 20, 2021