Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Marshalls

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Marshalls?
grey stargrey stargrey stargrey stargrey star

Marshalls Reviews Summary

Marshalls has a rating of 2.2 stars from 197 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Marshalls most frequently mention and customer service. Marshalls ranks 122nd among Discount Shopping sites.

service
41
value
38
shipping
29
returns
28
quality
32

We monitor reviews for authenticity

Texas
6 reviews
8 helpful votes
Follow Mary P.
Unfollow Mary P.
Share Review
Report Review

My sister's and I absolutely love Marshalls, when we get together to go shopping, that's the store we go to first. The ambience of the store with its beautiful clothing, shoes, designer bags, jewelry, and so much more. I am especially fond of their bedding, and houseware. I love not knowing what unusual items I will find.

Date of experience: December 24, 2015
Maine
10 reviews
11 helpful votes
Follow kimberlee O.
Unfollow kimberlee O.
Share Review
Report Review

I love shopping at Marshall's, especially the "for the home" department. So many different and unusual products and gifts. I recently found a long dressy jacket that I am madly in love with. Only one was available, so it could be one-of-a-kind. That's what I love about Marshall's, you just never know what you'll find there.

Date of experience: November 30, 2015
North Carolina
26 reviews
17 helpful votes
Follow Sonia W.
Unfollow Sonia W.
Share Review
Report Review

Very good store
September 24, 2015

They have a lot of nice shoes and clothes here. I love this store.

Date of experience: September 23, 2015
Maine
34 reviews
78 helpful votes
Follow Connie E.
Unfollow Connie E.
Share Review
Report Review

Decent merchandise
September 22, 2015

This place has name brand merchandise at marked down, reasonable prices. I have bought numerous clothes and shoes from Marshalls. If you go to the store, you just have to go when they get the shipments in and have to look through racks of clothes to find what you want.

Date of experience: September 22, 2015
New Jersey
20 reviews
12 helpful votes
Follow Bev J.
Unfollow Bev J.
Share Review
Report Review

Excellent prices
September 14, 2015

Marshalls has great prices on all types of merchandise.

Date of experience: September 14, 2015
California
22 reviews
39 helpful votes
Follow Tim P.
Unfollow Tim P.
Share Review
Report Review

Great Deals
September 11, 2015

If you look, you will find some really good deals here. Never a bad experience here, so we'll keep going.

Date of experience: September 10, 2015
Florida
37 reviews
70 helpful votes
Follow Donna S.
Unfollow Donna S.
Share Review
Report Review

Terrible selection
September 4, 2015

This store is located in naples fl and they should fire the buyer. The selection is and has been awful.

Date of experience: September 4, 2015
Florida
6 reviews
14 helpful votes
Follow Deisse p.
Unfollow Deisse p.
Share Review
Report Review

Love Marshalls
August 27, 2015

Always reliable and credible merchandise! Keep up the good work :)

Date of experience: August 27, 2015
GB
5 reviews
2 helpful votes
Follow Megan H.
Unfollow Megan H.
Share Review
Report Review

You have to hunt around, but you can find great deals on nice clothes

Date of experience: August 20, 2015
Alabama
10 reviews
17 helpful votes
Follow lJ J.
Unfollow lJ J.
Share Review
Report Review

Must try!
August 17, 2015

This is one of my favorite places to find great items with great prices.

Date of experience: August 16, 2015
Jamaica
9 reviews
0 helpful votes
Follow Janice M.
Unfollow Janice M.
Share Review
Report Review

Good
August 12, 2015

They have good variety and some great stuff but they will run out of sizes

Date of experience: August 12, 2015
Pennsylvania
7 reviews
5 helpful votes
Follow Lori C.
Unfollow Lori C.
Share Review
Report Review

Love it
August 11, 2015

Scored great boots and clothing here. Be patient. If it's not available today, it may come in later in the week. Our Marchalls gets multiple shipments a week.

Date of experience: August 10, 2015
Florida
3 reviews
0 helpful votes
Follow Joanna A.
Unfollow Joanna A.
Share Review
Report Review

The Best
June 24, 2015

All the personnel at the Marshalls near me are extremely helpful. The store in clean and tidy. The best part are the prices and the wonderful fashions at the discount price.

Date of experience: June 23, 2015
California
3 reviews
6 helpful votes
Follow AJ M.
Unfollow AJ M.
Share Review
Report Review

I really like the fashion choices at Marshalls, but you really have to watch where you go because they don't all carry the same items. The Marshalls in Emeryville (Northern Cal) is the best store layout I have visited. Usually I go to the Marshalls in Fox Hills. They have a great selection of shoes and if you have time to search you can find so excellent bargains. I did visit the Marshalls on Sawtelle near Olympic and the parking over there sucks, but the selections are fantastic. The shoe section is much larger than the one on Fox Hills. Hmm, I wonder why? Have the powers that be not looked at the income demographics within 5 miles of Fox Hills? It makes no sense. There is also a wider selection of dresses on Sawtelle & Olympic. But for larger sized clothes stick with Fox Hills. But, if you really want higher end selections and largers sizes go to Ross in Ladera Hieghts (LA *******). Marshalls is really well stocked around November when they are getting ready for Christmas. Also, for Mother's Day, too.

Date of experience: June 18, 2015
New Jersey
54 reviews
175 helpful votes
Follow Maxine B.
Unfollow Maxine B.
Share Review
Report Review

I love to shop at Marshalls. I usually find great clothes for myself and. Grandsons. I also love the variety of kitchen, bed and bath items.

Date of experience: May 10, 2015
California
7 reviews
28 helpful votes
Follow Quinn W.
Unfollow Quinn W.
Share Review
Report Review

I love their selection of handbags. They also have great customer service. Shipping is fast, and they are helpful with questions. This is one of my favorite places to shop.

Date of experience: May 8, 2015
Michigan
9 reviews
39 helpful votes
Follow Paula B.
Unfollow Paula B.
Share Review
Report Review

.
April 3, 2015

.

Date of experience: April 2, 2015
New York
5 reviews
7 helpful votes
Follow Lauren M.
Unfollow Lauren M.
Share Review
Report Review

Great for home goods.
March 31, 2015

I really like Marshall for home goods. Great prices and selection. I don't purchase clothing or personal items there selection and quality is lacking.

Date of experience: March 31, 2015
GB
9 reviews
2 helpful votes
Follow Frankie B.
Unfollow Frankie B.
Share Review
Report Review

Great Shopping
March 16, 2015

I love this store, so many dresses, tops, shoes, OH MY. JUST ABOUT ANYTHING I WANT AND MORE. A lot like TJ Maxx. Could spend hours there.

Date of experience: March 16, 2015
Texas
3 reviews
0 helpful votes
Follow Debbie H.
Unfollow Debbie H.
Share Review
Report Review

Love it!
February 26, 2015

I recently moved to a new city with this store. I'm loving it. Great deals, sure beats the department store prices. Only wish was they had s little more selection.

Date of experience: February 26, 2015