Mano ManoReviews 166

I had problems with a shower screen that wouldn't fit; not ManoMano's fault, just something of a misunderstanding. They were always on hand to respond to my emails and chased the supplier for me (since ManoMano don't actually supply stuff, they just source it) and resolved it favourably and promptly with a full refund. I couldn't have asked more from them in sorting this out. Wouldn't hesitate to recommend or use them again.

I was given excellent service by ManoMano.
I didn't receive my mastic and the customer services protected me with a guarantee that was refunded back to me. I was taken care off by Eva Demmer at Mano Mano whom is able to monitor and follow up query.

Had a small problem that was sorted out very fast and efficiently by personal contact which is great

Excellent customer service received from Claire, I needed a question answering and she was very quick and efficient. Very happy customer.

Really great Service, Clare went above and beyond to ensure I received what I asked for. Would highly recommend this company.

100 out of 10 fantastic product fantastic price and a much better product of those around the £100 mark! Does its job well! I know it's a bog seat!

I ordered an item after having to register with them. Then they refused to honour the deal offering a pathetic 5% discount to shop with them again. They now have all my details as well as payment details. Criminals at work i think
Please dont fall into the trap, please avoid at all costs

Placed a order and received a email saying the order had been validated. A day later they email me saying I did not complete the sale in time. They advertised the products at the wrong price and won't honour the sale. Poor company

Paid for items they didn't not honour the sale it was meant to be a late xmas present avoid company at all costs

I came across ManoMano while searching for a special paint I was struggling to find in London. I reluctantly used their online chat, and bingo! - not only they had the paint but were also able to provide a sample to try it first, to make sure it suits my project. A huge thank you to Claire at ManoMano - you're a star!

Claire at ManoMano addressed my queries both promptly and accurately.
Will certainly use them again. Excellent service.

Never used this site before and never usually write reviews but the help and service I received from Claire was so good I had to. Courteous, friendly, quick to respond and so helpful. Whatever you are paying her, it isn't enough! Never like trying anywhere new but I will certainly be placing an order

Helped me out when I ordered wrong paint, thankyou

Many thanks Claire for a helpful and prompt service and for guiding me in the right direction. X

Thank you Claire for arranging a sample of Victoria carpets first impressions to be sent to our house. It arrived in a couple of days.

Excellent service and a special mention about Claire who helped me when the courier got my order wrong

Excellent and prompt, most obliging lady (wClaire) offering solutions to my problem, sadly what I want you do not stock

Extractor Fan and Backdraft Shutter delivered as ordered on time.
Minor assembly query dealt with efficiently by Claire.
Assembly diagram for both components would be useful.
Otherwise a recess in the fan exhaust duct exit to securely locate the shutter spigot would be an excellent modification.

Very impressed with customer service (Sarah). Speedy, polite and to the point