Mano ManoReviews 166

What a nightmare my kitchens 7days late and they email me saying it's lost, then I get another saying it isn't.
Theyve told me wait patiencely it's on its way, try telling someone wait wait patiencely after receiving them emails sat with no kitchen 7days late.

Mano Mano / MHstar "Outsunny 13x11ft Corrugated Steel Garden Storage Shed Tool Box w/ Sliding Doors Green
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> Having paid a professional handyman to construct your flat pack shed. Your manual states it should take 4 hours.
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> You have to be joking. It took 16 hours.
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> Secure? Secure as a tissue box. You could punch a hole in any panel. Simply unscrew one of the million screws from the outside.
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> The design and construction is appalling.
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> The quality is a joke.
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> It's only practical if you're 4 ft tall or less.
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> The construction is flimsy at best.
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> It is of no practical use to store anything of value.
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> The lock mechanism can be snapped off with your finger or you simply push the doors in.
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> This is most likely the poorest quality misrepresented product I've ever purchased."

Goods arrived damaged but I was only offered 15% refund on the total order. The seller also refused to accept a return! How they can still be in business is anyone's guess.

Bargain price for the fold up paddling pool, much cheaper than amazon. Seamless ordering, very fast delivery. I just don't understand all the reviews saying people are still waiting on their refunds from this company months down the line. Pay with PayPal and if you have proof and are dissatisfied report to paypal and get your money back. Simples!

Do not use mano mano... I bought a leaf blower in December 2020. Its faulty. Strap broken and pipe us split... they wont do anything they wont refund and just keep sending me script messages... they passed it on to their supplier Home online stores Ltd who tell me to send it back st my own cost of £15... this has been going on for 2 months... this leaf blower is like a child toy but not as well made... look on trustpilot for reviews about this joke of a company

Ordered the hugh wicker baskets when they arrived I was really impressed, couldn't fault the items, I only had a problem with delivery. Royal mail. But I'm impressed with the items. Yes ile be buying from them again.

Bought pack 8 sola lights only 1 worked phoned mano mano main seller order put through to 3 party seller e mailed those kept telling me to prove that lights dont work asked to send return slip to return item e mail back and fore for 10 days they did not want to know they told me i had to prove they dont work i am old age pensioner i wanted these to go doown my path i thought by paying a bit extra i was getting better lights i was wrong dont ever buy of Mano Mano they dont want to know lights cost £38 a lot money to me

Terrible service. Offered a delivery date 26 May-10july. I had to contact to find delivery date had been changed to 28th August. However they kept emailing me to review a product I hadn't received! Just contacted again to find date changed to 10th September. This poor service can't just be explained away by Covid. This is disgusting service. Avoid this company.

Ordered a gazebo, paid for next day delivery. Received email confirming delivery. Sat in all day waiting, item didn't show. Had no apology or communication to say it was delayed. Item turned up. 4 days later, as it was too late I refused to take it and told the delivery man to return it. I insultingly offered a goodwill gesture of a refund for 8.95 which was the postage cost of an item I do not have. No mention of the 55 for the actual item. Wish I'd read reviews before I'd ordered from manomano. Will never use again.

Appalling company - used web chat to ask re a shed had a floor supplied with it as the description was not great and unclear
Web chat person allegedly double checked and confirmed twice it did - however the item arrived with no flooring
Useless support from Mano Mano - they just said wait for supplier to respond - they did with totally ridiculous suggestion
Asked them to supply the floor as I was told came with the shed they refused
Never will I use this cowboy service again
Going back to proper traders where customer service matters and they answer questions correctly without lying or misleading them to buy something they would never have done if this lot had been honest

AWFUL service. £75 item arrived faulty - initially offered £8 refund if I returned it (!) Finally agreed to return item at their cost - had to wait between 8am and 5pm for courier who never showed. Collected next day. Over next 3 weeks received 5 emails saying full refund had been processed and would be in account in 2-5 days. Nothing. Finally received a "goodwill" payment of £70 - fraudulent emails, poor product and awful customer service - avoid at all costs if I were you.