MakeMyTripReviews 509

Day by day, MMT is graduating from bad to worse
I used MMT for booking my stay at a beach house in Kannur
Kannur not being a tourist centric town, I chose the best accommodation in the best available property for a 2 nights' stay
The property is in a village & after reading the description and facilities, I was quite surprised that such a place can exist in a small village in Kannur.
I even confirmed the details by talking over the phone with MMT support & the property owner.

To my utter shock & disbelief, out of 28 promised facilities, 20 were absent, 2 I didn't require.
Most importantly, there was no security, neither for the guests (any outsider could come & go at their own free will), nor for the law enforcement (Our IDs were not checked, any person can stay claiming someone else's identity).

The accommodation was filthy, broken floors & full of jumbo sized cockroaches.

And when these were brought to the notice of MMT, the response came that they will resolve this by 48 hours, i. E. 24 hours beyond my stay at the property.
Finally, their resolution was to issue a voucher to me with a definite expiry period.
It means, for the resolution to be effective, I would need to avail the MMT services again
Once beaten, twice shy. NEVER AGAIN

Make my trip making fools. This review is based on my own experience. Last 20 days i am asking my airline ticket no response connecting to call 2 hours waiting

I had worst experience with mmt. Their refund is not at all reasonable... there two convenience charges taken for my cancelled trip. I don't know what is that convenience charges is all about. I booked it as round trip but still twice the charges are taken. Customer care is not routed to specialist at all to avoid..

Make my Trip - India
When you Log In, (My Profile Information) you fill out your personal details and also the details of Passengers. Strongly suggested is that you miss out the details as below.
1) The Address of the Account Holder (Permanent/Residence and Office)
2) The Aadhar Card or PAN No of the Account Holder
3) The Emergency contact No. And the Emergency Email of the Same.
4) The Payment information
5) And the same for all the Passenger Added (for 1-3)

This will help us to Auto Fill the data, during booking of Domestic and International Flights.

I am regulerly traveling thro MMT I traveled Grand Europe Scandivian country recently traveled to Goa Excellent service by mmt Mrs Vandana mmt manager Pune office very co operative best hotel given by her good team work by MMT staff

How do I get a refund from MakeMyTrip for a cancelled flight? 085 9707 7944=I tried emailing but didn't receive any response.

They tricked me and wasted a lot of my time by different answers. Still, did not refund.
If you do not want to feel frusterated and helpless... Avoid this dishonest company. They Do Not Make Your Trip... just take your money.

The MMT doesn't validate photos versus actual. They just rely on photos given by hotel itself.
The customer service don't help but they tell they keep in engaging you in conversation for long time so that you loose on time

I booked a hotel in mount abu through MMT. The hotel was completely different from photos. The rooms were dripping hygiene, stinking. When I told this to MMT they said they are solving but they weren't doing anything. I paid 5.2k per night for the room and room wasn't even 1k worth. There was electric current in staircase. They didn't help me to change hotel neither they refunded. Very bad experience. Henceforth I would never book from MMT.

Customer service is pathetic, not at professionalat all, especially Dubai back office staffs, they don't care about your concern and never call back if they promise, I lost money for my 2 bookings, no response or call back
Pls don't use this company and be careful.

They are frauds. My ticket was never refunded even though they sent me email that i am eligible for a refund. They close the complaint tickets without resolution. All around a $#*! show honestly. Dont let them fraud you as well

MakeMyTrip customer care number-7866-82-4019 refund related call now. All issue solve this problem..

I used Makemytrip around 10 years ago and it was fantastic so when returning to India i just went straight back. The booking process was still simple, but the website has a bug in its payment section which is not allowing me to fully process payments. I am now getting automated emails that the bookings will be cancelled if i do not pay but there is NO way i can find to speak to anyone. The so called 24x7 service line is a bot that only gives a handful of standard options and has no means to enter a question to have someone look at and respond. So useless and frustrating. Unfortuantely I would say now to go elsewhere

Make my trip customer care *******573 flight cancel payment refund related issue solve contact us customer care

Make My trip is not give value to old customer. They are booked hotel from another platform and he is not checking the hotel room condition before given to customer. I am sending the money for hotel but his property not good and not in condition. I am on trip with my family. They don't have any sens I am standing there 1 hr but customer support team not resolving the problem after that I am chasing for my money which is spend for hotel. Last 4 to 5 days I am coordinate with him but the only told give 48 hrs and they are ignore to customer on every call they ask what's is the problem. Today is 5 day but still they are don't give any compensation and my money which is spend for hotel booking.

I am sending hotel video also what type hotel provide to customer.

Pathetic experience with makemytrip with my recent bookings, MMT asks for extra money for re-booking of flight due to Air Line cancelation for package trips. Due to multiple cancelation I ended-up paying extra to MMT, and they denied to refund the extra money paid by me.

Please don't trust them completely, they are pathetic... You can't even reach CC over phone, simply it doesn't get connected. I experienced its a trap... I'm suffering...

Make my trip seems to be more of a scam. Beware!
The sales person Shalini Agarwal was very patient in getting our trip together and quoted a certain price but when we made the payment we were charged 3000 inr extra than the quoted price. When talked to her, she and her superiors denied our request for the credit and we have to bear the extra amount.

No solutions have been done. Very annoyed and disappointed. Probably never ever gonna recommend their services to anyone.
Be aware of them and do not fall trap under them.

Extremely bad customer service!

I would not trust them. I wanted to book a trip to Manali for which i paid the deposit of 5k which was supposed to be fully refunded as i was informed. I had a word with one of their agent called Deepali. The same day i had change of plans due to landslides there so i decided to cancel it/ at least change the destination but deepali stoped answering my calls Nor did she reply my texts. I was approached by other agents asking for travel details later that week but they refused to help me get my refund either. There is no customer complaint number or any means to contact. Their customer service is full of crap. I would rather go to local travel agents.

I booked my tickets on Makemytrip. There was a small error in my email ID. A random person called and cancelled my non- refundable ticket. Makemytrip did not verify my phone or passport details with this person. The person who called said I am his wife and therefore calling from a different number. And I have lost all my money. Makemytrip did not compensate me at all for improper verification for cancellation.

Please don't book any hotel from this I booked a room and get confirmation of booking form make my trip, when I reached at hotel property, hotel staff denied me to enter in hotel property, it was at night 9 PM, and said I have not given any confirmation to make my trip.
So please avoid to booking any hotel from MMT.

It beeen 21 days they have deducted my wallet money and the same has not been redirected to my acc... And this has happen twice with me