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Makecustomgifts is an online store that allows customers to create custom gifts, such as photo socks and pillows, for various occasions like Christmas, Father's Day, and Mother's Day.
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The socks I ordered were nothing like the website. The faces are very small, very blurry and widely scattered even though I sent high resolution photos that should have come out very well. Delivery was longer than expected but did arrive. Save your money - this is a rip off!
The pillow i received was NOTHING like what is shown on the website. And when i requested an exchange/refund, the emails went silent. DO NOT order from this company. They are out of Hong Kong and you can do nothing to get a refund.
I agree with all the other one star reviews. The shipping is misrepresented. Buy from this site if you don't care about when you get your order or the quality of the product
Paid $22.995 for expedited shipping, and the date the item was supposed to arrive has come and gone. No gift for my wifes birthday, and no response from the company. I WILL NEVER ORDER FROM THEM AGAIN!
I ordered two pillows with my dogs on them. I received two pillows oddly shaped with very small printed pictures of the same dog. I'm going back and forth with Lily the only contact and she has told me they will redo for an additional charge. For the price they charge in the first place they should gladly redo at no charge.
I was recommended this website by a work friend and placed an order on January 30th and paid extra for 10-15 day shipping in hopes that it would arrive around Valentine's Day. Valentine's Day has come and gone and it is now February 27th. Still no package. It has been 28 days in total, 20 business days. Where is it? I wouldn't have paid extra for quicker shipping if it was going to take a month to come in. I don't even want what I ordered anymore just my money back.
I took adavantage if the By Feb. 14th guarantee- nope, nothing. I asked for a refund as I obviously could not give a gift that was not here. "Lily" asked me to give her the email of the recipient to send pictures. The socks arrived on the 2/20 but the matching briefs did not. 2nd attempt to be refunded. Lily told me no, the missed the boxer briefs and would ship them out. Completely unacceptable. I don't want the items I'd like my almost sixty dollars I spent to give nothing I wanted to on Valentine's Day
Do not use this site. It's an absolute sham. I used them because they were the only ones that guaranteed my order by Christmas I ordered three pairs of custom socks they sent one pair 2 weeks AFTER Christmas the next pair arrived a week after that. I've been waiting for the last pair for a month and a half. I've sent countless emails back and forth they gave me a shipping notice letting me know that the one pair was on the way over a week ago and has still not shipped. I should have just went with another site at least I wouldn't be giving Christmas gifts away in February!
IF THERE WERE A WAY TO MARK THIS COMPANY AS -15 THAT IS EXACTLY WHAT I WOULD DO!
We can start with the fact that the lead time on their site means nothing to them, no matter how many times you contact them and ask for an update! Your order is always on it's way. I received multiple tracking #s, none of which were correct!
I ordered the socks as a prank gift to have to open at Christmas, UNFORTUNATELY they came WAY after Christmas, though according to their site I ordered in time for them to be here!
I will have to say 2 of the 4 socks were actually good, but one of the socks, pretty much the chin/throat/ears were cut off and the other one had blue hair! I did not even mention the one where they basically changed everything about the look, just the blue hair one and their response was... oh it's the lighting! OK?!?!
When I originally started talking to them, they offered 15% discount for "my patience" (they end every single email with that), and when the material was not here on time and showed up 3 weeks late, I did take them up on that offer.
Unless you are not worried about the time, do not care about quality (lucky for me, these were prank gifts) do yourself a favor and keep scrolling when you see this companies name listed!
HORRIBLE, Do not buy, after 3 weeks, even though paid extra for before christmas shipping it came late. Ordered a picture of my two dogs on socks, Well someone else's dog was on the socks. Not mine... Now fighting for a refund onthis item. No phone to call either just emails.
Answer: Emails are mostly ignored. There are no other contact details available.
Answer: I paid for express 3-7 days and it has been one month and still no item.
Answer: They apparently sent mine to the wrong country, if they even sent it at all.
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