MakecustomgiftsReviews 70

We ordered from Custom Gifts for a birthday party a month and a half in advance to make sure everything came in time. I reached out when I had not received the purchased items in the 10 day timeframe they were promised to arrive. I was then told there was a delay and they would update me on tracking information shortly. Another 10 days went by with no updates. Finally they updated me that it would be another 10 days for it to ship!

Needless to say, the items did not arrive in time for the trip and I was never reimbursed.

STAY AWAY! Unless you want to burn money.

I placed an order in the beginning of December. Website said I would receive my order within 5 to 9 business days, so I thought that was perfect because it was a xmas gift. I didnt receive my order until after December 30th. It was a partial shipment. I'm still waiting for my order and we're in February. I emailed because they dont have a # to call and I keep getting the run around. I already submitted a dispute through PayPal. Do not order from this company. They're a scam and they're tipping people off by stealing their money. The most recent email I got from them was that my order was going to be delayed once again because of the coronavirus! What?! Never again! I wish I would've read the reviews before buying!

Wish I could give them a zero star review.

Ordered 3 weeks ago and payed for express. The item hasn't even been made yet. Everyone I contact them I get a different excuse.

I'm usually quite savvy with online items but I feel I fell into a trap ordering from these by not checking the reviews first. States 4 business days to produce before sending, then 6-9 business days for delivery to arrive. I have waited 8 business days so far (not including Saturdays and Sundays 10 days in total) and they haven't even been posted yet. I wish I saw these reviews first, if lots of people are saying the same thing there is usually a good reason behind it. I actually feel sorry for everyone who has ordered from them and all I can advise you is not to order from these if you get to read this review first.

Worst experience ever! I order three pairs of socks in November, I was tracking the package and on the delivery date I noticed the tracking went back to the post office. I then went up to the post office and was informed that my address was incorrectly put on the shipping label. The company failed to put my apartment number. I reviewed my order confirmation to make sure that I put my address in correctly and I did. I politely emailed them explaining the situation and they sent me an email back days later saying they would resend the package. It has been almost a month of back and forth emails of them telling me to "please be patient". It has been nothing but a hassle and embarrassing to have to explain to my co-worker that her Christmas gift that I ordered in November is lost in the mail somewhere. I am beginning to think that they never even resent my package and was just hoping I would forget.

Customised Socks
Very disappointed with both quality of socks and printing from photographs I provided, their cropping of the photos leaves a lot to be desired. The socks themselves are really shoddy quality with white lines up the sides where printing has been missed. That was the final straw that made them look so tacky... very disappointed and upset with this company and would never order from them again. An expensive and total disaster as a personalised gift.

Ordered my custom socks as a Christmas gift stocking stuffer for my husband. Well, Christmas has gone and past and according to my tracking information, only a label has been created on Dec. 21,2019 at 2:05pm, and USPS is Awaiting the Item in Fremont, CA *******. When I questioned when they're planning on sending it out, the response from Customer Service is "Hi, It is in route, could you wait a few days? It will have further tracking information. Thanks for your patience!" Needless to say my order is still waiting to be dropped off at this USPS Fremont location. Looks like I'll be filling a dispute with my Credit Card company in the morning!

I receive my product and they crop more than the face you ask, they will add partial faces. Having charge removed from my card. They respond by email but keep asking the same questions and they ask ME to pay the shipping on the socks they screwed up! I had enough. They also sent me three of one sock and then one of another. I am giving them a week to refund, then I am contacting my credit card company. Ridiculous. Buyer beware.