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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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When looking for an urn to memorialize our beloved dog, I found Mainely Urns. I loved the customization options. When a wanted a small tweak, they were happy to oblige. It was made with care and shipped promptly. I'd definitely recommend them.
The site was easy to navigate and my item was simple to order. I did start receiving promotion emails before I even placed my order, but they weren't spammed and provided me with a coupon to use.
The stone marker arrived promptly and was just lovely.
Thank you.
Easy and fast process to order. Received it quickly. Beautiful work.
The website is great and easy ordering. Lots of great customization options.
Well made, beautifully painted, worth the money. Delivery was quick.
This was my second time ordering. Everything came out perfect. The customer service is fantastic, very fast and helpful. I couldn't be happier with the urn. It's no fun having to shop for these things but Mainely really does a beautiful job and has such wonderful options for personalization. They were even able to match my previously purchased urn to the one I needed this time, 5 years later.
Nothing to add. Couldn't have been any better except that you don't set a minimum limit on this survey.
All was well because the owner always was in contact with me by e-mail all the way of ordering. It is the important as when you lost your adorable pet friend this subject so much sensitive with choosing an urn as it is the last house where your adorable one will be.
Ordering was easy and the urn arrived quickly. I think the urn looks great.
Urn turned out better than I imagine. I little sharper than what I was thinking but so nicely done.
After placing an order and receiving a ship notification, I found the order seemed to be stuck in a "shipping label has been created" mode for 5 days. After looking at the calendar I panicked a bit as the burial date had already been established and notices already mailed. I contacted Mainely Urns customer service. They contacted the vendor and got the urn vault moving and on its way. It arrived well in time for me to get it to the cemetery staff to have it ready for the scheduled burial date. Thank you Mainely Urns.
The bone shaped name plate was perfect to complete the urn for my Yorkie.
I would highly recommend your company, great customer service, Thank you again
From beginning to end the service was fantastic and exceeded my expectations. I lost my beloved pet of 15 1/2 years and wanted the perfect urn to memorialize her. It's absolutely beautiful and I could not have asked for anything more!
I love that you get a proof of your urn before it is made and you can upload a picture if you want the writing a specific way. I have urns for all of my ferrets and they have been able to match the way I want the writing straight across instead of diagonal
Those people know what is important to their clients--they are all about feelings and what matters to others.
Once I saw the solid cherry, I knew this was my selection. Then it was just a matter of selecting the photo that I would like to be remembered by. Very happy with the final product I received.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members