On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Sturdy, beautiful, and perfect for my needs. I'd recommend Mainely Urns to anyone looking for an urn.
I had specific requests regarding the positioning of my dogs name. I was responded to in a timely manner and my requests approved.
A burial urn for my brother-in-law who loved the ocean. The lighthouse was perfect.timely arrival.
The website was easy to navigate, once I located the plate setting up the lettering and emblem was simple.
The service was excellent. The plate arrived quickly and I a happy with the quality.
Everything was made and custom made what i wanted and great protection for my dogs ashes thank you!
The product quality is outstanding, exceeding my expectation and worth every penny spent.
I was completely impressed with their professionalism and customer service from the start. Thank you Mainely Urns for making my pets urn special.
Exactly as ordered. Great customer service. Helped me with specs to ensure urn fits.
After loosing our beloved Great Dane. We couldn't find an urn for his ashes. I found you guys on Google. All I can say is that we are so happy with the urn. The picture came out so clear and it's a beautiful piece. Thank you our Dexter is in peace. Thank you
I have used them several times now. The experience is always impeccable as you are going though a difficult time. Thank you so much.
The product came in a timely fashion. It was exactly as I ordered it, and fine quality.
Excellent service and quality work. Was just what I was looking for and more!
The ability to personalize the Stonewood Cube Cremation Urn so perfectly gave us a lasting way to remember and commemorate our beloved cat, Cookie. The images and words so lovingly placed on the sides of the Cube capture her spirit and help us remember the joy and wonder she brought to our lives.
Many miles between where mom resided in life to where she wished to be interred.
Mainely Urn's helped the process with true concern for our needs to be met.
Questions were answered in a timely manner with respect and kindness.
They have a real 'company to customer relationship' that many companies have lost.
I appreciate each one of their employees and how they take pride in their responsibilities to the company and themselves.
Awesome customer service! Customer service rep was available and ready to help.
Wonderful customer service, excellent product, quick delivery time, great value
It was easy working with this company and the service was top notch.
The marker are beautiful. Excellent quality and received them very quick. I had a question and they return calls quickly.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members