On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Their website was very easy to navigate, their customer service wonderful, And I could not be happier with the product. Great value!
It was delivered in a timely manner, but it looks incredibly cheap. I'm shopping for another one
Beautiful urn and the engraving was great! Quick and friendly service, I would recommend to anyone! Price was very reasonable too!
Beautiful personalized tribute for a very special dog. I was so impressed with the laser print and quality. Thank you so much
Outstanding experience and product line. Questions answered promptly and completely. Quality of product was flawless and perfect for the need. Shopping online can always be chancey, But this experience prompted me to order the second product from them. Highly recommend!
Mainely urns has been great! I have used them for my father and my dog. Have been very satisfied with selection, customer service and how easy they make a difficult process.
I was so happy to find an urn to have in my garden. I was faced with a lot of decisions at the end of my pet's life. Is it time yet? Home or at the vet? When do I remove her collar? One of those questions was if I wanted her remains in our home on a shelf, or scattered, and having an outdoor urn was the perfect solution for me. I have a quiet spot in the garden to visit and know she's there.
Correctly and punctually processed.
However, I find this review obnoxious in that it will not process if I don't include a 50 word review for this section.
I received the urn and it was as beautiful as I thought it would be, however, I still can not lay my son to rest because of my error. It took me so long to finally place the order but I ordered the wrong size and I need to order a larger size. Breaks my heart but I will order it through you when I can calm myself again. You did a beautiful job on the urn and I do thank you with all my heart.
Thank you for your attention to detail! The urn captures our mom's lifelong dedication to teaching children. We were all pleased with the craftsmanship of this beautiful urn.
Very satisfied with this purchase of my dog's urn. The staff was very helpful and communicated throughout the process. Highly recommend Mainely Urns.
Great selection, well packaged items, rapid delivery and very competitive pricing; happy customer again
Loved the customer service to make sure it was exactly as I wanted. Looks great, fast processing & delivery. Packaged with care!
Everyone I spoke with was top notch. Received the package in superior quality. I would highly recommend this business to those who need this service.
Easy to put together-The Urn was and is very beautiful-We have ordered from you before and your customer service lady Cassie was nice
I had to say goodbye to my beloved cat Meepers unexpectedly a few weeks ago. The memorial box offered by the vet did not come with a name plate. Meepers's final resting place needed his name and I am so glad that I found Mainely Urns online. A simple nameplate made his box complete. Thank you!
The urn is beautiful. Reasonably priced. Good communication throughout the process. As an editor, I appreciated the ability to approve proofs prior to production. I'm grateful for the attention to detail. Our best boy ever deserves the very best.
Their urns, are beautiful, ordering is easy, customer service is great, shipping is prompt, I have never had one problem with them, after ordering dozens of urns. I recommend them to everyone.
I love Mainely Urns! Your products are so beautiful and your service is perfect, just wish I did not need to use it. But I love my "fur children" and want to always find the perfect urns for them I thank you so much.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members