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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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The service called to verify details and found a way to include my parents photo from their first date even though I chose a blue urn instead of the white. It was a small upcharge of 25$, but well worth it. Thanks, Mainely Urns
This is such an honor to be a part of this amazing company. They have made it seem like my departed family members are also a part of theirs. Would definitely recommend this company
It was easy to order, approve proof & track delivery.
I appreciate that a proof was created quickly, and the high-quality product was delivered on time as scheduled. I received it in mint condition.
Quick & professional…………………………………………………,.,,.,,.,,,,,,
Super professional communication of details!
Easy to customize the urn and it turned out beautifully!
The process was quick and efficient. During this difficult time, they kept the ordering process easy and simple, even when I didn't respond right away. Thank you for making it so easy to make this purchase.
So easy to order! The picture came out great! It was exactly what I wanted!
Easy to order and pay for. Nice materials and detailed US Navy symbol. Shipping was very slow and was days later than the outside date (4-7 days took 10 days). Not really Mainely's fault, but if you need it sooner than later, pay extra for the faster shipping.
I am very pleased with my engraved river rock memorializing my dog. The quality is excellent! The company was wonderful to work with - they answered my questions quickly and took the extra step of having me approve my design prior to manufacturing. Furthermore, the company confirmed receipt of my delivery. This company is highly invested in a positive customer experience and producing a high quality product.
In March 2024, I lost my best friend, Eleanor. I never thought I would struggle so much with it the death of a pet, so she was so much more than that. When she passed, I wanted somewhere special for her to rest. After I ordered the proof arrived quickly and once I gave my approval, it shipped fast, too. The finished product is even more beautiful in person. I highly recommend this company and their products.
Thank you for creating something so beautiful for her!
We couldn't be happier with the urn we ordered from Mainely. Quality made product and we received it with perfect timing so Tyson was able to be placed inside as soon as we were able to bring him back home.
Viewing and ordering were very easy. I would use them again.
From start to finish it was easy to deal with Mainley Urns. I made an error on the plate and they quickly correct it. Shipping was super fast and the urn was packaged well. Highly recommend.
Customer service is amazing. Quick responses and any questions I needed were answered quickly. Beautiful artwork and im glad they show you an example and ask for approval before sending it.
Prices are very reasonable especially when decisions need to be made with an unexpected passing of a fur baby. Placed our order on a Friday and was told it could take 4-7 business days to arrive. Received it that Monday morning. We will definitely look to your site in the future.
Thank you for your care and wonderful job you did on my parents final resting place.
Out of the whole experience of losing my Mother, choosing my urn was the easiest part.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members