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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

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432 reviews

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Alabama
1 review
0 helpful votes
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It's beautiful
May 20, 2024
Updated review

Never had a bad experience with MU. The Roku urns are beautiful and the engraving is lovely, Just wish I could write more on them,

Date of experience: May 10, 2024

Great company and customer service.
December 20, 2023
Previous review

Used them many times (cats) and service is tremendous.

Date of experience: December 20, 2023
Oklahoma
1 review
0 helpful votes
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Swift service
May 20, 2024

Everything worked out great. Good service and fast delivery.

Date of experience: May 9, 2024
Texas
1 review
0 helpful votes
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Our Prissie 16 years with us
May 20, 2024

Such love and Compassion from all of you will never be forgotten

Date of experience: May 9, 2024
Oklahoma
1 review
0 helpful votes
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Love
May 19, 2024

Always a pleasure dealing with them. Fantastic service and quality products.

Date of experience: May 9, 2024
New York
1 review
0 helpful votes
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Great
May 19, 2024

Good quality, great customer service and prompt delivery.

Date of experience: May 9, 2024
Missouri
1 review
0 helpful votes
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My brother's house was filled with all things "Chicago Bears". Placing his cremains in this urn will make him happy and feel right at home. We ordered this on line and the lettering, color, and logo turned out just as we envisioned.

Date of experience: May 9, 2024
North Carolina
1 review
0 helpful votes
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Great product
May 18, 2024

The ordering process was easy and there was an opportunity to approve the proof before the product was shipped. I received it very quickly and it looks amazing!

Date of experience: May 8, 2024
Texas
1 review
0 helpful votes
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Great customer service
May 18, 2024

I received emails every step of the way. It was nice to know that everything was being taken care of.

Date of experience: May 8, 2024
New York
1 review
0 helpful votes
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I received my custom order in pristine condition. My order was fulfilled in a timely manner and this company was very responsive/proactive in their communication with me. Such a wonderful service is such a delicate time of grief. They took such great care in ensuring the safe delivery of my husband's urn.

Date of experience: May 7, 2024
Illinois
1 review
0 helpful votes
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LOVE My Urn
May 17, 2024

I absolutely love the urn I purchased. It is durable, well made and crafted beautifully. It memorializes my sweet dog so well and has provided with such peace. Communication from Mainely Urns and follow-up was reliable, thoughtful and thorough.

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Date of experience: May 7, 2024
New Jersey
2 reviews
0 helpful votes
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Excellent service
May 17, 2024

Excellent service, product was delivered quickly and it is beautiful.

Date of experience: May 7, 2024
Washington
1 review
0 helpful votes
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Beautiful
May 17, 2024

Beautiful product. Arrived quickly. Engraving perfect.

Date of experience: May 7, 2024
Michigan
1 review
0 helpful votes
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Excellent quality and service
May 17, 2024

I had a fantastic experience with this company and am beyond satisfied with my purchase. The urn was beautiful and could not thank you enough.

Date of experience: May 6, 2024
Maryland
2 reviews
13 helpful votes
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I could not be happier with the personalized ammo can urn I ordered for my father's ashes. We chose the gold background with color photo and black and white Navy emblem—it turned out perfect. We are very pleased with our order.

Date of experience: May 6, 2024
New York
1 review
0 helpful votes
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The urn came on time and packaged really well. When I saw the urn I liked how it looked. The engraving I got on it was really nice too.

Date of experience: May 6, 2024
Utah
1 review
0 helpful votes
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Unhappy
May 16, 2024

I felt taken advantage of. Way overpriced. Product was very cheap

Mainely Urns attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2024
New York
1 review
0 helpful votes
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Awesome 😁
May 16, 2024

I found this place and I compared the products and here has better prices and quality and love the different styles and how easy to navigate website

Date of experience: May 6, 2024
Maine
1 review
0 helpful votes
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Beautiful
May 16, 2024

Easy process; beautiful result; quick shipping; well packaged.

Date of experience: May 6, 2024
Arizona
1 review
0 helpful votes
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Extremely Satisfied
May 16, 2024

Mainly Urns was very responsive to my canceling my initial order and a change in my second order, then in filling the order. The urn I received looks great! I am extremely impressed and satisfied with Mainely Urns and the urn they did for my father.

Date of experience: May 5, 2024
California
1 review
0 helpful votes
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Came in time
May 16, 2024

I wish I would have picked the gold plated engraving instead of silver because the book was more gold than silver

Date of experience: May 5, 2024

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.