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Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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Never had a bad experience with MU. The Roku urns are beautiful and the engraving is lovely, Just wish I could write more on them,
Used them many times (cats) and service is tremendous.
Such love and Compassion from all of you will never be forgotten
My brother's house was filled with all things "Chicago Bears". Placing his cremains in this urn will make him happy and feel right at home. We ordered this on line and the lettering, color, and logo turned out just as we envisioned.
The ordering process was easy and there was an opportunity to approve the proof before the product was shipped. I received it very quickly and it looks amazing!
I received emails every step of the way. It was nice to know that everything was being taken care of.
I received my custom order in pristine condition. My order was fulfilled in a timely manner and this company was very responsive/proactive in their communication with me. Such a wonderful service is such a delicate time of grief. They took such great care in ensuring the safe delivery of my husband's urn.
I absolutely love the urn I purchased. It is durable, well made and crafted beautifully. It memorializes my sweet dog so well and has provided with such peace. Communication from Mainely Urns and follow-up was reliable, thoughtful and thorough.
Excellent service, product was delivered quickly and it is beautiful.
I had a fantastic experience with this company and am beyond satisfied with my purchase. The urn was beautiful and could not thank you enough.
I could not be happier with the personalized ammo can urn I ordered for my father's ashes. We chose the gold background with color photo and black and white Navy emblem—it turned out perfect. We are very pleased with our order.
The urn came on time and packaged really well. When I saw the urn I liked how it looked. The engraving I got on it was really nice too.
I felt taken advantage of. Way overpriced. Product was very cheap
I found this place and I compared the products and here has better prices and quality and love the different styles and how easy to navigate website
Mainly Urns was very responsive to my canceling my initial order and a change in my second order, then in filling the order. The urn I received looks great! I am extremely impressed and satisfied with Mainely Urns and the urn they did for my father.
I wish I would have picked the gold plated engraving instead of silver because the book was more gold than silver
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Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.

