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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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I was provided a preliminary preview - the changes I requested (red eye in the photo) were fine perfectly.
Excellent experience from beginning to end. I appreciated the communication, the proof that was sent fir review and quick turnaround. Perfect customer service.
Excellent experience, easy buying, Shipping process
Called the office with a question and the representative was very kind and helpful.
My Wife's father would was a Army and Air Force Vietnam Veteran, recently passed away, and we are going to having his military honors and memorial in June 2024. Mainly Urns, was extremely helpful, and worked directly with us to best provide the Urn that would best honor her father. In the end we are extermely happy with the Urn when it arrived. His ashes were transfer last week, and the urn has been sealed. Only thing left is to lay him to rest between his parents in Mississippi - per his request! Thank you very much to the team at Mainly Urns. I would recommend you all to anything!
The timing was excellent and the urn and its imprinting were perfect! Thanks for making the process so smooth and non-stressful!
I was truly satisfied with my order. I received exactly what I requested. It was perfect
The finished product was perfect. It was completed and shipped in a timely fashion. It arrived the day before we got his Cremains. Website is easy to use.
They are very responsive and responsible. Very good communication. The urn is very good quality.
Kevin was very helpful! I had a lot of questions/requests and he was prompt in response and great to work with.
Loved that you took the time to give me what my mother wanted
This is the second marker I have bought. The first one was for my baby. This one was for my sister in law. It's beautiful! Service and quality is great. I will be buying more. Thank you.
I placed an order for my father's 90th birthday party. The tag was for the top of his cake. It came back exactly as I had requested.
The staff was very kind and considerate. They were responsive to any questions I had.
My brother passed in January 2024. He was a proud US Marine serving two tours in Vietnam. We talked on the telephone almost daily three or four times a day. He lived in CT and I live in MA. I loved and still love him. When I ordered his urn and then received it finished I actually cried. I knew then and know how proud he would be. He was proud of his service time as a US Marine and I will always be proud of him.
Great quality urn and beautiful. The picture is perfect and is such an amazing place for our sweet baby girl Addie.
I place an order and less than a week later it was delivered to my home. It was beautiful
Although the website lacked for being able to customize my inscription, once I called directly I received great customer service. The order was completed correctly, shipped and received within a couple of days. Thanks for the great service!
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members