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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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Cassie was wonderful in assuring our order was made and delivered as promised.
It's exactly what we were looking for and the communication about the order was incredible. The saying we chose makes sense to no one but us but it makes us smile every time we see it
Kevin Aponte in customer service was beyond helpful I just can't express in words how empathetic and helpful he was
Another unbelievable experience... they always do great work and are very professional. Thank you
Shipped Quickly, Quality was amazing. Great company to work with, very professional. Email communication throughout the process and verified all information for the urn, even sent an email showing how it would look. 5 Stars all around.
The urn is a beautiful, well-made piece. The customer service from Kevin was incredible. This company really wants their customers to be happy with their product. The experience I had with them went beyond my expectations!
Very easy ordering process. I was able to make one call and I was given accurate information. I was also quickly approved for the funeral home discount which was appreciated.
Fast deliver, and sent with a personalized note which was very touching. The picture I sent of him turned out beautifully.
Perfect! The name plate helps complete the memorial.
Everyone was very helpful. The price was reasonable and you could send it sooner than your competition.
I was so very pleased with the quality of the Urn as well as customer support. Highly recommend!
The service provided was exceptional and very professional. I highly recommend Mainly Urns.
Thank you very much.
I like how they send you emails to approve the engraving. It gives you a chance to change it it if you need to.
As soon as the proof was approved, the urn was shipped quickly. The image of our beloved Great Dane Cooper was beautiful done on a blue backgound.
My best friend past away on Easter day. I looked for a few hrs before finally deciding to order here! Great choice
Great site and overall nice purchase experience! Reasonably priced and able inventory choices. I would recommend to anyone that would ask me about where to purchase an urn.
Awesome! I was a little worried about it being from Maine to Hawaii but went ahead and got the 2nd day air and everything turned out well.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members