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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

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432 reviews

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North Carolina
1 review
0 helpful votes
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I lost my baby girl and best friend, Blackie, on my birthday this year and wanted to do everything I could to give her a beautiful send off. I searched for cat caskets, found your site and ordered the 30 inch casket with the burial vault. They came quickly, in the the same box and, while the vault looks gorgeous on it's own, I really couldn't believe how beautiful the casket itself is. I strongly recommend this site and your products

Date of experience: May 29, 2022
Georgia
2 reviews
0 helpful votes
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Beautiful box. I cried.
May 29, 2022

Excellent. I would order from you again. Thank you!

Date of experience: May 29, 2022
Florida
3 reviews
2 helpful votes
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My Urns.
May 29, 2022

The urns were just lovely. I'm very happy with them.

Date of experience: May 29, 2022
New Jersey
1 review
0 helpful votes
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Great customer service
May 29, 2022

Had a slight issue with my order and customer service went above and beyond to make things right. All items were beautiful as expected.

Date of experience: May 29, 2022
Washington
1 review
0 helpful votes
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I ordered a white Garland Drop urn for our mother. It arrived exactly when promised, and is a beautiful urn. I chose a metal urn for durability and was pleased with the quality and look of this one. All family members are very happy with our purchase.

Date of experience: May 28, 2022
New York
1 review
0 helpful votes
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Beautiful Urn & Repeat Customer
May 29, 2022

Wonderful experience during a difficult time. What a beautiful and meaningful urn to treasure.

Date of experience: May 28, 2022
Louisiana
1 review
0 helpful votes
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Rainbow Urn
May 29, 2022

This is just the urn I wanted! I have one little furbaby in an urn just like this already. No only did you have the urn I wanted, It came quickly. Thank you!

Date of experience: May 28, 2022
Tennessee
1 review
0 helpful votes
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Great service
May 29, 2022

Everything was done as requested, and in a timely and efficient manner. Hope not to have to, but would use Mainely Urns again if needed.

Date of experience: May 28, 2022
Oklahoma
1 review
0 helpful votes
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Perfect!
May 28, 2022

The urns we purchased (had to buy two, both our dogs passed away about a month from each other) were perfect and exactly what we wanted! Mainely Urn's was quick to get us the proof after submitting our order and had the custom urn to us within about a week. They look great with not even a minor imperfection! Would definitely recommend!

Date of experience: May 28, 2022
New Jersey
1 review
0 helpful votes
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Couldn't Have Asked For More
May 28, 2022

The selection is fabulous. I was able to find an urn for my beloved Molly(cat) in my price range, and it fit her personality. It arrived very quickly and is perfect, l absolutely love it. I appreciated the fact customer service confirmed my order went through, confirmed personalization and confirmed with me that I received the urn.

Date of experience: May 28, 2022
New York
1 review
0 helpful votes
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Beautiful urn!
May 28, 2022

The urn is more beautiful in person than the picture online. Shipping was quick. Thank you!

Date of experience: May 28, 2022
Kentucky
1 review
0 helpful votes
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Companion Urn
May 28, 2022

They were amazing in everything they did for me. My late husband and I designed this urn together b4 he passed. From the color to the inscriptions and more! I didn't know when my husband and I designed it that we could put more then one design on it. Well, I learned that I could, and I was able to make it even more special, and I know my husband would've loved the 2 extra images I chose for our urn... a motorcycle for him (oh how he loved to ride with me), and a butterfly for my side. Mainly Urns got everything perfect down to the last detail! Thank you a million times over.

Date of experience: May 28, 2022
Ohio
1 review
0 helpful votes
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Good quality
May 27, 2022

Exactly what we was looking for very soft. Thank you

Date of experience: May 27, 2022
Illinois
1 review
0 helpful votes
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For the best dog in the world!
May 26, 2022

The box urn we ordered was perfect. High quality, with the verbiage we wanted. Very pleased!

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
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I appreciated that an email confirmation of my personalization was sent before production. Great communication every step of the way.

Date of experience: May 26, 2022
New Hampshire
1 review
0 helpful votes
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Great purchase
May 26, 2022

Once I decided on what I wanted and needed I put in the order and it took about 2 days to get the proof and approval for me to review and send back. Then only a few days to actually receive the Urn. It was packaged so well to prevent damage during shipping. Even after 27yrs it was as if it were just yesterday, and I was so pleased with how it looked. I picked the Nave Blue and Gold MK-CL-ALL as my husband was a Navy Vet and Chief of Police. It is so fitting for him.

Date of experience: May 26, 2022
New Jersey
1 review
0 helpful votes
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Very Happy!
May 25, 2022

I am very pleased with the urn I received. The turn around time was great, and it looks wonderful. I am so glad I chose Mainely Urns to design a memorial for my friend Baron

Date of experience: May 25, 2022
Ohio
1 review
0 helpful votes
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Great job
May 25, 2022

Name plate was done nicely, everything came in a timely manner.

Date of experience: May 25, 2022
Connecticut
1 review
0 helpful votes
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Thank You
May 24, 2022

The brass military service medallions are a perfect addition to honor our family

Date of experience: May 24, 2022
Pennsylvania
1 review
0 helpful votes
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Prompt and Professional
May 24, 2022

This is unfortunately the second time I've needed the services of Mainely Urns, and once again their prompt and professional service shined brightly. Thank you.

Date of experience: May 24, 2022

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.