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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

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432 reviews

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Minnesota
1 review
0 helpful votes
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Great job
May 24, 2022

It is a very nice company to work with and they do a very good job.

Date of experience: May 23, 2022
Washington
1 review
0 helpful votes
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Love the urn
May 24, 2022

The urn is beautiful but the lid was loose. The funeral home glued it for me but I don't know if it is going to hold. The matching frame was pretty underwhelmiing for the price.

Date of experience: May 23, 2022
Virginia
1 review
0 helpful votes
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I purchased a double heart for my parents' urn and it looks beautiful. The dark slate plaque for the peony garden to commemorate Mom is beautiful, as well.

Date of experience: May 23, 2022
Connecticut
2 reviews
0 helpful votes
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Beautiful!
May 23, 2022

Very pleased with the urn for our Shi tzu. Timing was great and the email to be sure of how it would be was appreciated.

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
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Cremation Urn
May 23, 2022

Everything was nice. My only disappointment was that the front was plastic and not glass.

Date of experience: May 23, 2022
Missouri
1 review
0 helpful votes
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Beloved Pet Urn
May 23, 2022

Very pleased with the service and delivery time. The urn was just what I wanted. It is beautiful. Thank you.

Date of experience: May 22, 2022
Nebraska
1 review
0 helpful votes
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Fast and easy
May 23, 2022

It was so easy and fast. It had exactly exactly exactly what I need.

Date of experience: May 22, 2022
South Carolina
1 review
0 helpful votes
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Thank you
May 23, 2022

Everything worked out and turned out beautifully and arrived as scheduled

Date of experience: May 22, 2022
Massachusetts
1 review
0 helpful votes
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Folks were polite, respectful and professional. They were very helpful, communicative and prompt to help and answer questions,
My urn is beautiful, thank you.

Date of experience: May 22, 2022
Canada
1 review
0 helpful votes
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Amazing
May 21, 2022

The quality of the product is exceptional and the script is beautiful! We will cherish them
Forever!

Date of experience: May 21, 2022
Georgia
1 review
0 helpful votes
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Long over due
May 21, 2022

Very nice job. Received order faster than expected

Date of experience: May 21, 2022
Virginia
1 review
0 helpful votes
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First class service!
May 21, 2022

We are so incredibly pleased and thankful for our experience from start to finish. Excellent communication, pricing, fast turn around time, and our urn was even better than we expected… very high quality! Thank you so much for helping us honor our daughter well!

Date of experience: May 20, 2022
California
1 review
0 helpful votes
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Easy Order; Great Service
May 20, 2022

I was pleased to find the Eco Water Urn available to order at Mainely Urns. The ordering was easy and I received the urns in a timely manner. The urns match the description and will work for my parents' ceremony.

Date of experience: May 20, 2022
New York
1 review
0 helpful votes
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Great service
May 20, 2022

Urn received in a very timely manner after I ordered it.

Date of experience: May 20, 2022
Nebraska
1 review
0 helpful votes
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Burial vault
May 20, 2022

Arrived in a timely manner. Good condition. Dimensions as stated. Pleased with product. Thank you

Date of experience: May 20, 2022
New Jersey
2 reviews
0 helpful votes
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Frame
May 20, 2022

Very nice quality! Would order from you again.
Thanks.

Date of experience: May 20, 2022
Nebraska
2 reviews
0 helpful votes
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Love it! Five STARS PLUS!
May 20, 2022

The beautiful urn arrived before my Chihuahua's ashes were even back from the vets. It was exquisitely packed so carefully there was no way it could have gotten damaged in shipping. I absolutely LOVE it! It looks almost exactly like my little Chihuahua and I can paint the details to make it look exactly like her. I am so thankful to this company for their excellent service at a time when I was grieving. Bless you!

Date of experience: May 20, 2022
Pennsylvania
1 review
0 helpful votes
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Excellent
May 19, 2022

Due to the unforeseen passing of my wife, this purchase was not something I was looking forward to. That wasn't too difficult and the Urn is beautiful.

Date of experience: May 19, 2022
New Jersey
1 review
0 helpful votes
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Urn
June 18, 2022

Very happy with our purchase. It came as promised on time and as ordered.

Mainely Urns attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2022
Virginia
1 review
0 helpful votes
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Very well made!
May 19, 2022

Impressed with the quality of the marker!
Would definitely recommend Mainely Urns!
Thanks for a great product and quick delivery!

Date of experience: May 19, 2022

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.