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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

Instant Feedback

432 reviews

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North Carolina
2 reviews
0 helpful votes
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Quality Work
June 8, 2022

The name plate came within a reasonable amount of time. It was well done.

Date of experience: June 7, 2022
California
1 review
0 helpful votes
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I am pleased
June 7, 2022

I am very happy with the urn I ordered and nameplate
Dang for sure I will order from you in the future

Date of experience: June 7, 2022
Wisconsin
1 review
0 helpful votes
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Military Plaque
June 7, 2022

Everything about this plaque is perfect, thank you so much, it is perfect for my fathers memory

Date of experience: June 7, 2022
Minnesota
1 review
0 helpful votes
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Good experiece
June 6, 2022

Very helpful However I did feel pressured to make the order right away and then they charged me extra for rush Engraving and shipping which If I was going to pay for rush shipping I would not have had to rush to place the order so fast.

Date of experience: June 6, 2022
Florida
1 review
0 helpful votes
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Great quality!
June 6, 2022

And good delivery service given the state of the world in 2022!

Date of experience: June 6, 2022
Texas
1 review
0 helpful votes
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Great Customer Service
June 6, 2022

My order was made as requested and the process was very customer oriented with plenty of times for feedback and confirmation. Thank you very much.

Date of experience: June 6, 2022
Illinois
1 review
0 helpful votes
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Excellent product!
June 6, 2022

I ordered a companion urn for my parents. The ordering process was easy and delivery was MUCH quicker than I thought it would be. The product is Beatutiful!
The only thing I would change is the size of the opening on the bottom to put the remains in. There is plenty of space in the urn but the hole to put them in is only about 3" in diameter, it would be easier if it was larger

Date of experience: June 6, 2022
Florida
4 reviews
0 helpful votes
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Closure
June 5, 2022

I placed an order for a pet urn to honor my little furbaby. The whole process was seamless. The communication from Mainely Urns was prompt and efficient. The order was processed and delivered in a matter of days. Once received, the urn was a perfect tribute to my baby. Although we had our baby home, the urn offered closure to the loss of our loved one. Thank you

Date of experience: June 5, 2022
Pennsylvania
2 reviews
3 helpful votes
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Beautiful Urn
June 5, 2022

The pomeranian urn is perfect for our beautiful baby. It looks just like her. Thank you for offering it.

Date of experience: June 5, 2022
New Jersey
1 review
0 helpful votes
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The only negative I would say is that when I went to pull the urn out the box which was in a box did not have a bottom and thankfully my boyfriend was there and caught it before it crashed onto the floor.

Date of experience: June 4, 2022
California
1 review
0 helpful votes
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Great Customer Service
June 4, 2022

Through my sobbing tears and cries, the customer relations team efficiently handled my overnight request for the casket for my tiny best friend of 15 years. Thank you

Date of experience: June 4, 2022
California
1 review
1 helpful vote
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Urns
June 3, 2022

Great. Great service. Would like to get billed instead of using credit cards.

Date of experience: June 3, 2022
New Jersey
1 review
0 helpful votes
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Excellent customer service
June 2, 2022

I was very pleased with my purchase. CS was great!

Date of experience: June 2, 2022
Georgia
1 review
0 helpful votes
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Paw Print engraved
June 2, 2022

Good quality. Good size. Exactly what I ordered. Thank you

Date of experience: June 2, 2022
Florida
2 reviews
0 helpful votes
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Urn
June 2, 2022

Very good website is easy to use the cherry wood urn is perfect for my husband and beloved dog ashes great quality

Date of experience: June 2, 2022
Massachusetts
1 review
0 helpful votes
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Grave Marker
June 1, 2022

Needed two grave markers, one for my mother and mother in law. Wanted something that was well crafted but still affordable. Stumbled across this business in my search... read the other reviews and they were all fantastic. We ahead and ordered, we were able to customize. Once we recv'd the items, they were actually a whole lot better than expected! Nice and heavy and the engraving is perfect. Would recommended to a friend if they are in need of a memorial piece.

Date of experience: June 1, 2022
New Jersey
1 review
0 helpful votes
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Very satisfied
June 1, 2022

Super fast shipping, great product and excellent customer service! We live in Hawaii and were worried that the urn would not come in time for the burial, but shipping was very quick and the staff so responsive to our needs!

Date of experience: May 31, 2022
New Mexico
1 review
0 helpful votes
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Easy process and good quality
May 31, 2022

Such a smooth process. You can tell they are well experienced and do quality work when it arrives. Sounds like traveling on a plane should be easy since it can be x rayed. Lord willing the airport makes it a smooth process. Many thanks!

Date of experience: May 31, 2022
Nebraska
1 review
0 helpful votes
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Thank you
May 30, 2022

Perfect. Easy to order. Exactly what we wanted. Tracking info very helpful.

Date of experience: May 30, 2022
New York
1 review
0 helpful votes
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Fast
May 30, 2022

They were fast with all communications. I received the order quickly. Love the finished product.

Date of experience: May 30, 2022

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.