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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

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432 reviews

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Canada
1 review
0 helpful votes
Follow Terence G.
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I phoned mainly Urns and identified my choice of an Urn with wording we required. They sent an email with a photo of the Urn with the wording on it the next day. I approved it and it was delivered free shipping to an address in Canton Ohio 3 days later. Can't beat that for a service. 5 stars.

Date of experience: June 13, 2022
Ohio
1 review
0 helpful votes
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Beautiful
June 14, 2022

Fantastic experience. Wanted a custom engraved design on the side of the urn rather than one of the stock shapes. They worked with me. Were fast and friendly, and ultimately did a beautiful job on our urn. This is the second urn we've purchased from them, and both are fantastic.

Date of experience: June 13, 2022
Maine
1 review
0 helpful votes
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Black marble urn.
June 13, 2022

I received my urn in less than a week right on my doorstep. It was the awesome just the right color and size. The man on the phone was so helpful to me. I don't do well with computers because I'm old. He was so wonderful to have a real person on the phone guiding me.

Date of experience: June 13, 2022
North Carolina
1 review
0 helpful votes
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Quick and Friendly
June 13, 2022

I ordered my item on a Friday and it was shipped the same day. It arrived three days later and the personalized name plate arrived two days after that. I was surprised to have such quick service. I even emailed and thanked you for such a quick turn-around. Thank you for your quick and friendly service.

Date of experience: June 13, 2022
Maryland
3 reviews
0 helpful votes
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Absolutely beautiful
June 13, 2022

The urn came so quickly and it is just beautiful my sister and I want to thank you for the outstanding craftsmanship that you put into this piece. We are both very pleased. I would recommend Mainely Urns to anyone in need of service.

Date of experience: June 13, 2022
Oklahoma
2 reviews
0 helpful votes
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Help
June 13, 2022

I can't figure out how to open the urn. It's red and heart-shaped with pewter paw prints. It's beautiful, but I'm afraid I may damage it if I try to force it open somehow.

Date of experience: June 12, 2022
Maine
1 review
0 helpful votes
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I have bought many pieces from your website and have been very happy with every piece I have purchased thank you so much it's so nice to have our sons ashes so near to me. I have also purchased some pieces for our family. Thank you so much.

Date of experience: June 12, 2022
Pennsylvania
1 review
0 helpful votes
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Amazing!
June 13, 2022

Excellent customer service! The urns are absolutely beautiful!

Date of experience: June 12, 2022
Michigan
1 review
0 helpful votes
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Very Reliable
June 12, 2022

Outstanding service, easy to order and timely delivery.

Date of experience: June 12, 2022
Texas
1 review
0 helpful votes
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Excellent to work with
June 12, 2022

I called and worked directly with a representative. He was super. It was easy and quick. I have limited tech abilities and he helped me navigate. I would definitely recommend Mainly Urns.

Date of experience: June 12, 2022
Maine
1 review
0 helpful votes
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Jocelyn davis for max
June 12, 2022

For responsive and got my urn in a timely manner and exactly how I wanted it!

Date of experience: June 12, 2022
Florida
1 review
0 helpful votes
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Second Order - Excellent
June 11, 2022

This was the 2nd time I ordered from them (unfortunately!;-)). Once again, they were exceptional. Products were exactly as described and delivered promptly.

Date of experience: June 11, 2022
Connecticut
1 review
0 helpful votes
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Liked so much I bought two
June 10, 2022

Bought the Chocolate Lab urn. It is well made and attractive, but decided I wanted the Lab to look more like my Lily. Had a 3D model made, but couldn't remove the figurine without marring the walnut urm. Decided to buy the same urn without the figure and attach my Lily model to it.
May use the original urn for my Black Lab who died 3 years before Lily. Will try to paint it black; if it doesn't work out, will order the Black Lab urn.

Overall VERY pleased with this series of urn for Labs

Date of experience: June 10, 2022
New Jersey
1 review
0 helpful votes
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Excellent
June 10, 2022

Very thoughtful and accommodating. Highly recommended

Date of experience: June 10, 2022
Massachusetts
2 reviews
1 helpful vote
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The perfect urn
June 10, 2022

The process of buying this urn was great. They reached out quickly with a proof and it arrived very soon afterwards. The urn is a perfect resting place for my soulmate kitty.

Date of experience: June 9, 2022
Utah
1 review
0 helpful votes
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Quality product
June 9, 2022

Our pet memorial urn arrived well packaged and was equal to the quality shown on the website. The finish has a bit more patina to it than previous purchases, but looks really tasteful.

We had a bit of an issue with the size of the hole on the bottom that allows the cremains to be inserted, and we had to have them repackaged to a smaller but longer package to fit.

Really an overall good purchase.

Date of experience: June 8, 2022
California
1 review
0 helpful votes
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Name Plate
June 9, 2022

Purchased a nameplate for my father's urn. Came out perfect.

Date of experience: June 8, 2022
Colorado
1 review
0 helpful votes
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Graceland Cemetery Chicago, recommended your company when i arranged to be placed, in future, with my husband, of 60 years, at his death in 2012. I put off sending for the urn until I knew i must. All went smoothly and without a hitch. It's now a completed project!
Thank you

Date of experience: June 8, 2022
Maine
1 review
0 helpful votes
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My urn came out just how I imagined for my beloved dog. Very pleased with the service and it arrived quickly. Thank you

Date of experience: June 8, 2022
Florida
1 review
0 helpful votes
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Tea light keepsake urn
June 8, 2022

My dad wanted his remains sent off in the water, so having a keepsake urn was a great way for us to still have him with us. When I saw the tea light urn I was so happy that I could light his candle on his birthday and fathers day every year. I ordered two urns and they both arrived quickly and very well packed. One urn was an opaque white and the other was gray, they are both beautiful. I had an engraving placed on mine and it was perfect! We are very happy with our purchase.

Date of experience: June 8, 2022

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.