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Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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Good quality and nice color. Packaging was great and fast shipping once you confirm your order.
In my time of sadness came this beautiful memorial urn that I had purchased for my dog, Rusty. It is so beautiful and put a smile on my face. The quality and and attention to detail, amazing. The turn around time was quick, much quicker than anticipated. Thank you for making a beautiful urn for my dog, Rusty.
Kevin was great. We ordered two urns that arrived in just a few days. They look great.
The urn came in quickly. I actually received it before I received my cats ash's. The urn was exactly as expected. This urn takes acrylic paint well so it is easy to customize your cats pattern on to.
This product was of great quality in the etching was beautiful. Thank you
They were great to work with and super helpful! Order was done on time and was beautiful!
Great customer service and fast shipping. The urn was exactly what we wanted and is beautiful.
Totally pleased with this urn and is exactly what was expected
Thank you for your prompt and kind attention. The USAF urn is perfect, exactly what I'd hope for and also beautifully engraved. Also, it arrived very quickly, and incredibly well wrapped & packaged. Thank you so very much.
Nice selection, competitive pricing, beautiful engraving and timely delivery. Everything I hoped and expected.
The shopping experience was beautiful, seamless and responses from them were quite prompt.
I am pleased with the product itself, however I was a little disappointed as the images and writing did not appear to "pop" as much as I expected and I wondered if the "marker whitening" was actually used on my Plaque.
Everything from start to finish with ordering was very easy and quick. The finished product is beautiful and well made! Very pleased with everything! Thank you for making a difficult process for me very easy.
I love the many choices and colors that you have.
The website was very easy to use. Delivery was also fast and arrived in the time I was given.
I ordered (2) items which were shipped in a extra large box( within boxes) with an excessive amount of non-biodegradable packing material including styrofoam peanuts, yards of plastic wrap and some compressible packing peanuts( still not compostable nor recycled)
They take so much care with the products they make, why not use environmentally friendly packing material?
Appears to be nice product and fast delivery. Communication was exceptional.
Everything about this experience was smooth. The urn was just as described on the website if not better. Great quality and great service. Would definitely recommend
Beautiful color, perfect size. Nicely done. It is just what I was hoping for.
We had a tight timeline and we were so appreciative that the urn came sooner than expected. It was very well packed and came in perfect condition. At a time of grieving, Mainly Urns made this sad time a little easier for us. Thank you!
The cross's we're nice but my daughter bought me one a few months ago and the black part of the cross fell off the same day I received it. I thought that maybe it was just there to protect the white cross underneath. I purchased 3 cross's, one for each of my sons and I purchased a heart pendant for my daughter. I ordered a Rollo chain at an extra $ 10. The pendant is gold colored but the chain is chrome which looks ridiculous with the gold pendant. My daughter was pissed and won't wear it like that. Anyone with eyes can see these items did not look right together. I would ask if I could return this chain and get the matching rollo color but I'm sure there's going to be a hassle with that based off of the woman I had already talked to about the black cross falling off. She said" oh, that shouldn't have happened." Well no kidding genius but she sure didn't ask to replace the cross or send me a replacement black cross to glue back on. The reason I bought these same cross's was so my sons and I had the same ones. I wanted something different for my daughter and more feminine. It may seem petty to you but to me it was a big deal even though they are inexpensive. I shouldn't have to go out and buy a matching chain for the pendant. You should of known that before you packed it that it didn't match. Very disappointing.
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Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.

