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Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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I ordered two for my two pups that have passed. It is very well put together and very professionally done. Love it.
Other than that shipping and service excellent. Very fast
Above and beyond excellent service.
Company called to make things were as ordered.
Turned out just the way I wanted experience was fast and accurate
Cassie was just the best representative you could have. Bright, pleasant, and so helpful. I would recommend this company because of the great customer service I received and a good variety of products.
I was very satisfied with my purchase. It was exactly as advertised and was received in prompt fashion.
The product is as described. Thanks for fast customer service.
I am recommending Mainely Urns to anyone who asks and have told the funeral home about them as we. The only hiccup was the shipping didn't arrive as planned and the box was beat up. The urn was packed safe inside though & no damage.
My dad recently passed and I was presented with his military honors flag. While I bought a case to display it in, I wanted a plaque or sign that honored him. I loved how easy Mainely Urns was easy to design and when it arrived (quickly I might add), I loved it.
The customer service was wonderful, such caring and kind staff. Quick turnaround time for proof of engraving and quick delivery. Thank you for a smooth and painless process.
The Urn was absolutely beautiful! The service and timing of the shipping was superior and would recommend Mainely Urns and Memorial to anyone in need of an urn for their beloved furry friend.
Excellent service. Prompt turn around. Love the engraved urn. Exactly like the picture.
Product came delivered as expected, with a personal touch.
I shipped to a relatives house I was visiting in order to bring home to Hawaii. It was well packed and looked as on the website. The person who helped me was patient and answered all my questions.
Thank you so much, the plaque is perfect and the spelling of Joee was correct. Your attention of her spelling was beyond reproach. My daughter was a beautiful human being and loved by all of our family. She truly was our Twinkling Star!
My urn was shipped quickly and looked great. The experience was a good one.
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Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.

