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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

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432 reviews

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Arizona
1 review
0 helpful votes
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Better than I was expecting
July 11, 2022

I ordered two for my two pups that have passed. It is very well put together and very professionally done. Love it.

Date of experience: July 11, 2022
Missouri
1 review
0 helpful votes
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Other than that shipping and service excellent. Very fast

Date of experience: July 11, 2022
Michigan
1 review
0 helpful votes
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Excellent service
July 11, 2022

Above and beyond excellent service.
Company called to make things were as ordered.

Date of experience: July 11, 2022
Michigan
1 review
0 helpful votes
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Just what I was looking for
July 11, 2022

Turned out just the way I wanted experience was fast and accurate

Date of experience: July 11, 2022
Illinois
1 review
0 helpful votes
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Wonderful Representative
July 11, 2022

Cassie was just the best representative you could have. Bright, pleasant, and so helpful. I would recommend this company because of the great customer service I received and a good variety of products.

Date of experience: July 10, 2022
Pennsylvania
1 review
0 helpful votes
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Exactly what I was expecting.
July 10, 2022

I was very satisfied with my purchase. It was exactly as advertised and was received in prompt fashion.

Date of experience: July 10, 2022
Ohio
1 review
0 helpful votes
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Urn purchase
July 10, 2022

Great experience, item as described. No additional needs

Date of experience: July 10, 2022
District of Columbia
2 reviews
0 helpful votes
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Very Nice Producr
July 10, 2022

The product is as described. Thanks for fast customer service.

Date of experience: July 10, 2022
Missouri
1 review
0 helpful votes
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Thank you
July 9, 2022

I am recommending Mainely Urns to anyone who asks and have told the funeral home about them as we. The only hiccup was the shipping didn't arrive as planned and the box was beat up. The urn was packed safe inside though & no damage.

Date of experience: July 9, 2022
Texas
1 review
0 helpful votes
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My dad recently passed and I was presented with his military honors flag. While I bought a case to display it in, I wanted a plaque or sign that honored him. I loved how easy Mainely Urns was easy to design and when it arrived (quickly I might add), I loved it.

Date of experience: July 9, 2022
Maine
1 review
0 helpful votes
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The customer service was wonderful, such caring and kind staff. Quick turnaround time for proof of engraving and quick delivery. Thank you for a smooth and painless process.

Date of experience: July 9, 2022
Florida
1 review
0 helpful votes
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Bronze Cat Pet Cremation Urn
July 9, 2022

The Urn was absolutely beautiful! The service and timing of the shipping was superior and would recommend Mainely Urns and Memorial to anyone in need of an urn for their beloved furry friend.

Date of experience: July 9, 2022
Colorado
1 review
0 helpful votes
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Laser engraved per urn
July 8, 2022

Excellent service. Prompt turn around. Love the engraved urn. Exactly like the picture.

Date of experience: July 8, 2022
Connecticut
1 review
0 helpful votes
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Quick and precise service!
July 8, 2022

Product came delivered as expected, with a personal touch.

Date of experience: July 8, 2022
Indiana
2 reviews
1 helpful vote
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Free shipping, well packed
July 8, 2022

I shipped to a relatives house I was visiting in order to bring home to Hawaii. It was well packed and looked as on the website. The person who helped me was patient and answered all my questions.

Date of experience: July 7, 2022
Florida
1 review
0 helpful votes
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Beautiful
July 7, 2022

I received my moms urn and it was just beautiful, I couldn't of asked for anything more.

Date of experience: July 7, 2022
New York
1 review
0 helpful votes
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Thankful
July 7, 2022

Great experience and customer service. Thank you very much!

Date of experience: July 7, 2022
Arizona
2 reviews
0 helpful votes
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A1 Service
July 5, 2022

Thank you so much, the plaque is perfect and the spelling of Joee was correct. Your attention of her spelling was beyond reproach. My daughter was a beautiful human being and loved by all of our family. She truly was our Twinkling Star!

Date of experience: July 5, 2022
Kansas
1 review
0 helpful votes
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A great job.
July 5, 2022

This experience was easy and the product was excellent.

Date of experience: July 5, 2022
Illinois
1 review
0 helpful votes
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Quick delivery
July 5, 2022

My urn was shipped quickly and looked great. The experience was a good one.

Date of experience: July 5, 2022

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.