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Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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Kevin Aponte was awesome and a big help especially since this order was made on July 4th week when it said they were short staffed due to the holiday.
Cassie was very helpful every step of the way. It arrived just in time for the memorial service.
Easy to order, proof and track.
Beautiful product.
Personnel are very helpful and they return phone calls promptly, It was a pleasure dealing with them
Our Urn was packaged very well to be sure it didn't break during shipping. It is great quality and beautiful.
Cassie was wonderful. I saw the urn on Amazon, but the shipping dates were to late. I called Mainely Urns direct and Cassie helped me place the order and get it to our family in time for the funeral. The urn itself is beautiful quality and now displayed in my Mom's home.
Adult size product bit too large for Asian, 150 cubic inches size available is recommended.
Im very happy with the service I received from Mainely Urns. Not only was i very happy with the customized urn but whenever i had any questions or concerns, the customer service was prompt and very friendly. I would recommend.
Product was exactly what was ordered. Great customer service to make tweaks to the design. Only down side is that not all models were currently available.
I am so glad that I chose Mainely Urns to customize my beloved dogs urn. Her picture turned out beautifully and I could 100% tell that was her. They responded to my questions very quickly and it didn't take long at all to receive it. I 100% recommend using them.
My urn is beautiful and exactly as described. It was well packaged and arrived in perfect condition. I, wholeheartedly, recommend Mainely Urns!
I received my order in less than a week. It was perfect and in excellent condition when it arrived. I would definitely recommend this company.
Helped me order exactly what I wanted, great customer service. Quality product! Perfect for our cherished fur baby.
This is my 2nd time using Mainely Urns,
Each time I have been pleased. The grave marker were just what I ordered. Great workmanship and looks really good.
Thanks for your great service
I am beyond pleased. The urn, is gorgeous. The workmanship is flawless! It was very hard to pick one because, they have so many beautiful ones. I would've given 10stars if it was possible!
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Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.

