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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

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432 reviews

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District of Columbia
1 review
0 helpful votes
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... they went w-a-a-a-y above and beyond in helping me get the wind chimes custom engraving just so. Thank you all for your patience and pursuit of perfection in producing such fine quality work!

Date of experience: July 25, 2022
New York
1 review
0 helpful votes
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Very pleased
July 25, 2022

I was more than pleased with my experience. Not only were the urns I bought beautiful, the customer service I received was awesome. Kevin and Cassie both were compassionate and caring. Thank you both.

Date of experience: July 25, 2022
Florida
1 review
0 helpful votes
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:)
July 25, 2022

Super easy process and fast processing time. Looked great!

Date of experience: July 24, 2022
New York
1 review
0 helpful votes
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Beautiful
July 25, 2022

Such a beautiful urn to be the final resting place for our precious boy. We have purchased one for each of our deceased fur babies and I will continue to for as long as we have pets.

Date of experience: July 24, 2022
North Carolina
1 review
0 helpful votes
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Wonderful
July 24, 2022

It was perfect and well built. The colors where as was sent and none pixelizations I would highly recommended this product

Date of experience: July 24, 2022
Illinois
2 reviews
4 helpful votes
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I am very satisfied with the service of Mainely Urns. It was easy to purchase, and the travel urn was reasonably priced (we are on a budget, as I had been traveling from the West Coast to the Midwest every other month to help care for my dying father since fall of 2021). The only easy thing about this whole experience was working with Mainely Urns so I could get a TSA approved travel urn to bring my father's remains home (the USPS has also been very helpful. Kudos to them-I ended up mailing my father's remains to avoid any flight issues). The urn came very quickly, before we received Dad's remains. It was packaged well, came quickly, and I was pleasantly surprised to see they had US made urns that used recycled plastic. Dad loved nature and many of my fondest memories are with him out in the woods. Having the option to purchase something that is in some way reducing harm to our environment means a lot to honor his memory and the places he loved. If I could give a 10 star review, I would. No hick ups, no issues, less stress for us during this already stressful time for my family and myself. I would recommend them to others.

Also, there was a hand signed card in the box. It doesn't seem like much, but I like little reminders of the human element. I hope my small purchase did something to promote the business.

Date of experience: July 24, 2022
Ohio
1 review
0 helpful votes
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Urn price and selection
July 24, 2022

The urn was a beautiful blue, was inscribed as we requested. Shipped and received within days.
Beside the price was very reasonable.

Date of experience: July 23, 2022
Florida
1 review
0 helpful votes
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Such a beautiful urn
July 23, 2022

When I received my dad's urn, I was amazed at how beautiful it was. I cried so much, thank you for all your amazing customer service and support during this difficult time.

Date of experience: July 23, 2022
Colorado
1 review
0 helpful votes
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Vault
July 23, 2022

I was very happy with the service I received and the value of the vault with the additional engraved plate.

Date of experience: July 22, 2022
Virginia
1 review
0 helpful votes
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Outstanding!
July 22, 2022

Outstanding price, product, and service. Kevin was exceptionally helpful going out of his way to bring in a special order from the manufacturer in record time. The urn is absolutely perfect and I cannot thank Kevin and the staff enough for all of their effort, patience, and outstanding service. I will certainly recommend Mainely Urns to others.

Date of experience: July 22, 2022
California
1 review
0 helpful votes
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Excellent
July 22, 2022

This is my 7th death this last 18 months. I can't even being to tell you how much I appreciate them checking in to make sure everything is right and then making sure I got my delivery. This customer service really went above & beyond.

Date of experience: July 22, 2022
Arkansas
1 review
0 helpful votes
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Fast and Beautiful
July 22, 2022

We received our Mom's resting urn very quickly and the urn was beautiful something we know she can Rest In Peace in.

Date of experience: July 22, 2022
Iowa
1 review
0 helpful votes
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Looks great
July 21, 2022

My dads urn came and it looks great. Mainly urns was great to work with and did exactly what I wanted

Date of experience: July 21, 2022
Massachusetts
1 review
0 helpful votes
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Bronze Urn
July 21, 2022

Despite the pandemic related delays that went on for months, the service from Mainely Urns was consistently professional and sympathetic. The product was just as advertised; I'm very pleased.

Date of experience: July 21, 2022
Michigan
1 review
0 helpful votes
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Very Good Experience
July 21, 2022

The urn I ordered was high quality and exactly as described. The finish and color was beautiful. Ordering was clear and easy. The urn was packaged very well and it was delivered quickly. I am very pleased with my experience ordering from Mainly Urns.

Date of experience: July 20, 2022
Michigan
1 review
0 helpful votes
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The urn I ordered is absolutely gorgeous. It's a lovely place for my pet to rest peacefully and have him sit next to my bed

Date of experience: July 19, 2022
Minnesota
1 review
0 helpful votes
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Very pleased!
July 19, 2022

Beautiful urn - quick delivery - very pleased with entire purchase

Date of experience: July 19, 2022
Massachusetts
1 review
0 helpful votes
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Mainely Urns has a wide array of options including earth friendly, biodegradable wooden boxes that I know my husband, the woodworker, would love. Ordering online was easy and the personal attention was much appreciated.

Date of experience: July 18, 2022
Nevada
1 review
0 helpful votes
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Very simple.
July 18, 2022

Was pleased with the overall simplicity and quick results.

Date of experience: July 17, 2022
North Dakota
1 review
0 helpful votes
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Excellent
July 18, 2022

Our cat passed away a week ago and ordered it the same day. We got his ashes back the same day we received the urn. It looks amazing and I like how they sent the designs to be approved.

Date of experience: July 17, 2022

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.