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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

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432 reviews

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Michigan
1 review
0 helpful votes
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I love my memorial headstone. Perfect for placing in my husband's favorite spot to sit and watch nature all around.

Date of experience: June 29, 2022
New York
1 review
0 helpful votes
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My dogs urn
June 29, 2022

I ordered a pet urn for my Emma, they were out of the one I wanted but gave me the larger one for the same price. It's a little big for her ashes since she was only 10 lbs but it was nice of them to do. That particular one was the one I wanted for her, so it was nice to get it.

Date of experience: June 29, 2022
Nebraska
1 review
0 helpful votes
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Super!
June 29, 2022

The Urn and vault came quickly and they both are very nice. No complaints!

Date of experience: June 28, 2022
Florida
1 review
0 helpful votes
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Guitar Urn for our brother
June 28, 2022

The wooden guitar box urn for my brother was absolutely beautiful and exactly as pictured, thank y'all so much for your help with the personalization and attention to detail

Date of experience: June 28, 2022
Hawaii
1 review
0 helpful votes
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THANK YOU
June 28, 2022

I have order in the pass order has arrived on time

Date of experience: June 27, 2022
Connecticut
1 review
0 helpful votes
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They were so wonderful!
June 27, 2022

They were so wonderful! The order process was easy and the chime is so beautiful.

Date of experience: June 27, 2022
Arizona
1 review
0 helpful votes
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Grieving family
June 27, 2022

Very professional service and fast delivery with no extra charge
Thank you

Date of experience: June 26, 2022
Georgia
1 review
0 helpful votes
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My sister's marker
June 26, 2022

Ordering my marker was a simple process. Very satisfied with the product.

Date of experience: June 26, 2022
Michigan
1 review
0 helpful votes
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Parents Urn
June 26, 2022

Great experience, they did a great job. Answered all questions in a timely fashion.

Date of experience: June 26, 2022
Colorado
1 review
0 helpful votes
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Nice product Good looking Urn
June 26, 2022

Nice looking Urn! Purchase was more difficult then it could have been.

Date of experience: June 26, 2022
Maine
1 review
0 helpful votes
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Amazing!
June 26, 2022

Such a wonderful company - excellent customer service and beautiful products.

Date of experience: June 26, 2022
Georgia
2 reviews
0 helpful votes
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.
June 26, 2022

Positive and timely; responsive
…………………….
…………………….

Date of experience: June 25, 2022
Illinois
1 review
0 helpful votes
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Nice Work
June 26, 2022

Thank you for the nice urn you all are very gifted and professional

Date of experience: June 25, 2022
New York
1 review
0 helpful votes
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Unfortunately we recently had to say goodbye to our fourth pet in less than 4.5 years. I never imagined needing another urn so soon but I really appreciate knowing that Mainely Urns exists and has never disappointed us with their products. The ordering process is easy and they have always been great about making adjustments to the proofs if I feel a photo doesn't end up looking as good as I expected or the text needs some finesse.

The urns are absolutely beautiful and we cherish having such lovely items to remember our little furry family members after they've moved on to that rainbow bridge.

Date of experience: June 24, 2022
Wisconsin
1 review
0 helpful votes
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Mainely Urns's review
June 24, 2022

I would highly recommend Mainely Urns! They had my urn delivered within a week of me ordering it. I also had the opportunity to customize my urn to get exactly what I wanted and needed out of it. It is perfect for what my fur baby would have liked.

Date of experience: June 24, 2022
Nebraska
1 review
0 helpful votes
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Urn vaults
June 24, 2022

They seem much lighter and thinner walled than the last one I bought from another company.
They will still fulfill the cemetery requirements though, I would believe.

Date of experience: June 24, 2022
Maine
1 review
0 helpful votes
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To Kevin and Cassie
June 24, 2022

Just wanted you to know how please I am with my two granite stones that you helped me with. They look great! It was exactly what I wanted and I would definitely recommend your business and would use you again if the situation arises. Take care and thank you again for your help. Charlene Espinola

Date of experience: June 24, 2022
New York
1 review
0 helpful votes
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Best Service!
June 24, 2022

I spoke with Kevin regarding my poor kitty and that time was of the essence. Kevin was compassionate, expedited my order and kept constant communication. My order was processed and received in less than 3 days. It was beautiful and heartbreaking at the same time. This was the second time I worked with this company and I would highly recommend them.

Date of experience: June 24, 2022
Washington
1 review
0 helpful votes
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Great Experience Both Times
June 24, 2022

I used Mainely Urns to get a water degradable urn and an ash scattering tube and, in both instances, communication was clear, service was prompt and the finished product was as or better than described. I had the scattering tube inscribed and the process to approve the proof was super quick, even though I changed my mind about one word halfway through (thank you!). Mainely Urns' prices are generally better than other online sites and I definitely have the feeling I'm working with real people who respect the service they provide and the reason we, as their customers, are shopping with them. The vibe is kindness and compassion and the products are quality.

Date of experience: June 23, 2022
Maine
1 review
0 helpful votes
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Kind and Thoughtful
June 23, 2022

Was the easiest thing I have ever ordered on line. At the most difficult time of my life. Mainly Urns were kind, thoughtful and very patient. I know that my husband of 43 years would be as pleased as I was when I received his urn. I am going to order mine for when I go to join my beloved, but he will have to be patient. Will I finish raising our 3 beautiful adopted granddaughters. The young lady who took my order was so pleasant. Thank you!

Date of experience: June 23, 2022

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.