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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

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432 reviews

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Pennsylvania
1 review
0 helpful votes
Follow Suzanne Q.
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I ordered this velvet bag for a pet owner who wanted the rainbow bridge quote. The price was reasonable and it came quickly. My only complaint is that the picture showed the blue as more of a royal blue, but in reality it is a navy blue. The owner didn't mind, but the description should indicate the color is navy blue.

Date of experience: August 14, 2022
Florida
1 review
0 helpful votes
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The overall process was easy. I picked what I wanted, the emailed me to proof read. & the final product was shipped. Very happy with the outcome.

Date of experience: August 14, 2022
Ohio
1 review
0 helpful votes
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I ordered a Rainbow Bridge bag. When I got it I called the company because I needed a small. What I had ordered was a Urn Bag, not an Ash Bag. They were great. My Ash Bag is coming in Monday & I donated the Urn Bag to the Animal Shelter.

Date of experience: August 14, 2022
Texas
1 review
0 helpful votes
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Excellent superior product
August 14, 2022

Excellent superior product Excellent superior product Excellent superior product

Date of experience: August 13, 2022
Virginia
1 review
0 helpful votes
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Having to euthanize one of our beloved pets, we wanted to place his ashes in a velvet bag. Mainely Urns had the right size and color to meet our needs, Shipped promptly after the order, and communicated well along the process. Very pleased.

Date of experience: August 13, 2022
Illinois
1 review
0 helpful votes
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My Mothers fresh head stone!
August 12, 2022

Easy selection of inscription on headstone; reasonable prices; very professional looking work; beautiful stone and free shipping; can't ask for more!

Date of experience: August 12, 2022
New York
1 review
0 helpful votes
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Caring Company
August 11, 2022

Mainely Urns were wonderful about reaching out to insure my urn was exactly what I wanted. Kind and courteous communication and I felt so comfortable with the purchase all the way through.

The website may need a little work to make it more user-friendly. There were some points that most folks would have an issue. Especially older, non-computer savvy folks. The specific challenge I faced was saving my urn to look back on later, the saved details are very hard to read through as they have too much code included in the text of that page.

Thank you for my baby girl's urn. She *was* a sweet and spicy kitter and your urn is a great final resting place for her.

Date of experience: August 11, 2022
Wisconsin
1 review
0 helpful votes
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Better than expected!
August 11, 2022

Great price. Fast shipping. Easy ordering. Thank you!

Date of experience: August 11, 2022
North Carolina
1 review
0 helpful votes
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A perfect transaction
August 10, 2022

We are so happy from start to finish with Mainely Urns! The ordering process was very easy, even with all of the personalization. All of the confirmations and updates made us know exactly where in the process our order was. It even processed and shipped faster than we expected. When our stone arrived it was exactly as we hoped and looked very professional and long lasting for the memorial of our beloved dog. We highly recommend this business and believe it is one for others to emulate.

Date of experience: August 10, 2022
California
1 review
0 helpful votes
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Awesome service, prompt responses!
August 10, 2022

Great experience during a difficult time. I designed the urn and the staff would send me the designs for my approval. We went back and forth and they delivered the final design beautifully! They were efficient and communication was so prompt. Greatly appreciate everyone for their impeccable service. <3

Date of experience: August 10, 2022
New Jersey
1 review
0 helpful votes
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Good price, good service
August 9, 2022

Found the urn I wanted at a great price, and it came promptly. Thank you!

Date of experience: August 8, 2022
Illinois
1 review
0 helpful votes
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I ordered a memorial plate for my father, the process of ordering was easy, they provided a sample to view within 24 hours and the item was received in a week with excellent packaging and a beautiful product. Thank you for providing my father with a beautiful memorial.

Date of experience: August 7, 2022
California
3 reviews
0 helpful votes
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Great quality
August 8, 2022

We have bought 2 urns from Mainly Urns. Great quality abs prompt delivery. Have 2 old boys passing so close is hard. Now we have these beautiful urns for our boys.

Date of experience: August 7, 2022
Texas
1 review
0 helpful votes
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US Navy Urn
August 7, 2022

I was very satisfied with the US Navy urn and the engraving. I know my dad would be very proud of it. I would highly recommend Mainely Urns.

Date of experience: August 6, 2022
Colorado
1 review
0 helpful votes
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Bronze USMC Burial Urn
August 5, 2022

My father's USMC-themed bronze urn came out AMAZING! Many compliments were received from others at his services. His former Marine colleagues were impressed! Detail and quality were EXCELLENT! My only suggestion is the ALL FedEx shipments should go Express and not Ground; I should have realized this when I initially placed the order. I believe that precious items ordered, such as these, need to be there quickly, given ay changes, etc.

Date of experience: August 4, 2022
Michigan
1 review
0 helpful votes
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Perfect!
August 4, 2022

The urn I purchased is just right. Although bigger than I expected, I am happy because I was able to put my dogs collar and leash in with his ashes. I am very thankful and happy Great quality and packing quick shipping!

Date of experience: August 4, 2022
Texas
1 review
0 helpful votes
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Perfect!
August 4, 2022

Got this made for my baby boy who recently passed away.

Date of experience: August 3, 2022
North Carolina
1 review
0 helpful votes
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Wonderful!
August 3, 2022

My grandfather passed on a Saturday and the
Funeral was the following Saturday. I was made in charge of picking this out. I found them online and decided to give it a shot because I loved the look of having a picture incorporated into the Urn. It was Beautiful, and exactly what we wanted! Everything down to the custom mustang logo in the corner. We made multiple revisions and they were so patient with us. The Urn arrived Thursday insuring that we did not have to stress before Saturday.

Date of experience: August 3, 2022
Missouri
1 review
0 helpful votes
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Satisfied Customer!
August 3, 2022

Everything was delivered as described and right on time.
Customer service was outstanding.

Date of experience: August 3, 2022
California
1 review
0 helpful votes
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Thank you
August 3, 2022

Thank you for offering a wide selection of urns for our departed loved ones

Date of experience: August 3, 2022

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.