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Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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I ordered a personalized urn for my kitty that recently passed. Easy - and very informative - ordering process. The company is great with communication and ensuring they get it right. My (beautiful) urn came in a super reasonable time, very carefully packaged to be sure it arrived perfectly at home. That means so much to a grieving pet parent. I am definitely saving these folks' information for future orders. Thank you, Mainely Urns!
I've ordered many urns over the years from these folks in conjunction with my responsibilities for my church's columbarium. I have never been disappointed.
The selection was varied. The colors beautiful. They called me to verify personalization. Very pleased with end result.
Losing an animal is never easy, but Mainey Urns helped during this extremely difficult time. Quick shipping and beautiful urn.
We had a very positive experience. Customer service was exceptional. Overall very happy
The urn and nameplate came separately and both are what I expected, but the nameplate wasn't the right size for the space allotted to it on the urn. The nameplate is too large in both dimensions and wouldn't stick where it was supposed to. I had to affix it with a thicker tape I happened to have in the junk drawer.
My family and I did not know what to expect when we ordered the Hardwood Pet Casket and Burial Vault, we were very pleased when we received them. The casket was beautiful inside and out and very good quality. The vault was much better than all others that we had looked at from other sites on the internet. The beautiful casket put our minds at ease in a way that it helped a little with our grief knowing that our beloved Tesla was buried in a way she deserved.
Choosing the urn for our beloved fur baby was very difficult for our family. Mainly Urns helped us every step of the way to make sure we got exactly what we wanted. The urn was delivered, and it is beautiful. RIP best buddy.
Mainely Urns did a beautiful job with our baby boy's urn! I would highly recommend them.
Urn thrown together, too shiny, cheap and plastic looking. Read fine print for s/h. If returned they deduct s/h of $14.95 even though orders over $100 is advertised as free and you didn't pay s/h. Mainly urns also deducts $8.95 for s/h to return a defective item. So s/h is not free as they advertise. It must be hidden in the cost of the product. Not happy with quality of product or falsifying free shipping and handling claim.
Only positive is They are prompt on getting back to you and seem to be understanding and compassionate. The plate was beautiful but nothing to put it on now.
Our engraved plaque looked so classy and was received in about a week.
Beautiful selection, easy to order, personalized, went out of their way for it to arrive on time
Good experience. Quality products for a fair price.
Ordering was easy, communication was perfect, shipping was reasonably fast, and the urn is beautiful.
The only remaining relative, her son, of a 104 year old woman that lives at my workplace passed away unexpectedly. A couple of us wanted to help her have him cremated and buried with honors. Mainly Urns worked with us and arranged for the specific type of urn required by the national cemetery, at a reduced cost.
Ordering was quick and simple. Delivery was fast. The product was very well packaged to prevent damage. The actual item is so much nicer than the photo appears. I am exceptionally pleased with it!
Had a headstone made for our beloved fur baby. It is beautiful to say the least. I cant thank you guys enough for assisting in this unfortunate moment in life. Thank you for everything.
They emailed me make sure everything looked good and if anything needed to change let them know before the start it. Thank you for making my day.
Mainly Urns site was so easy for me to understand just what type of urn I needed for a water burial. My Urn arrived in the time stated and solved all the concerns that I had. Thank you.
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Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.

