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Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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Was beyond my expectations! The staff was great when I had to make my order. It is a difficult time and the process was easy and comfortable.
I was skeptical about ordering at first and looked over the reviews and all positive. After taking sometime to decide what urn to buy for my son that passed recently I couldn't be any happier with the results. They are very consistent and very communicative on everything. Even after I approved the order I wanted to make changes last minute and they didn't charge me any extra cost. Can't explain how appreciative I am.
This is the first time I have ordered from your Company, so I wasn't sure on what to expect. I can honestly say I was very happy with the beautiful urn we received. I loved the way you sent an email showing the exact replica of our personalized inscriptions. Knowing you asked us if everything was acceptable. We actually received the urn earlier than the original ship date. It was packaged very well, too. Love it and love your company. Thank you.
After looking through all the sites I found in Canada, and with absolutely nothing offered even close to what the family needed I'm so glad I finally opened up Mainely urns website.
I would like to personally thank both Kevin and Cassie for being so helpful and on top of things via email and phone, ensuring we got what we needed / ordered; and I would also like to thank Mainely Urns for extending the Veterans discount to me as a Canadian army (not US) veteran, "so many other companies will not do that".
Very happy with our dog's urn. Turnaround was so fast - his urn was ready the day we got his ashes back - perfect timing! Very pleased with the quality of materials and workmanship. I would definitely order again.
When I decided to go with a full "Fire Department" style urn, I wanted it to be just as special as the canine as it was representing. Chief and I opened it today and we were so pleased by the beautiful job. I love that this will be a memorial for Pueblo West Fire Department's Jack The Station Dog. Thank you.
The customer service was above and beyond. The headstone is so very nice could not ask for anything nicer for our Bella. I would recommend them to anyone who is looking for a remembrance for their pet,
I was nervous about ordering online because you never know if what is advertised is what you will actually get. Not only was my order exactly like the description…. It exceeded my expectations. Thank you
Thank you for your selections of urn. Your company is very professional, thorough and prompt with delivery.
Excellent service and delivery process. Will order again!
Overall satisfied
I didn't realize it was only a printed sheet of paper behind glass.
The glass doesn't cover the entire area in the front of box.
Not worth the price paid, but customer service was good.
This is exactly what I wanted in a resting place for my puppy. It's so adorable and I love that I have her with me always.
I am very happy with the memorials I had made for my two grandfathers that served in the military. The customer service department was very responsive to emails and multiple changes to my order and were pleasant to work with.
I ordered the pedestal urn and flag display case. It came in a short time and the craftsmanship is absolutely beautiful and the dark cherry woid is exquisite. I wanted to honor my husband and the kids wanted to honor their Dad. A perfect tribute to him.
Excellent customer service. Beautiful product. Arrived early
The Urn showed up quickly, professionally packed excellent quality. I am extremely satisfied!
We were so pleased with everyone at Mainely Urns at how caring, empathetic and helpful they were with the process and customization of the urn; at a very sad time in our life with the loss of our sweet, Zacky. They were so helpful on the phone and by email. They created a custom design exactly what we wanted for our beloved, Zacky. The urn and necklace are so beautifu! It arrived much quicker than we expected and was packaged so nicely to protect the urn. Such a wonderful and compassionate company.
It was absolutely amazing experience, with them. The URN is absolutely beautiful!
Thanks so much!
Easy, fast, great product. The engraving made it that much more special
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Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.

