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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

Instant Feedback

432 reviews

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Missouri
1 review
0 helpful votes
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First Time
November 3, 2022

I found this site looking for an urn for my recently passed pet and found so many options! She was the oldest and I've had her since a puppy so I needed to find a really nice one and Mainly Urns came through and her urn is beautiful!

Date of experience: November 3, 2022
Virginia
1 review
0 helpful votes
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Absolutely wonderful
November 3, 2022

I spent a long time trying to find a pet urn that met all of my requirements and I was still blown away when I received mine. Wonderful products and lovely customer service, would recommend to anyone in need.

Date of experience: November 3, 2022
Washington
1 review
0 helpful votes
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Beautiful urn
November 3, 2022

Extremely fast & high quality product. Love my urn.

Date of experience: November 2, 2022
New York
1 review
0 helpful votes
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Satisfied with purchase
November 2, 2022

The ordering process was easy, I like that I received an email asking me to review and approve my order. The urn arrived quickly and exactly as ordered.

Date of experience: November 2, 2022
North Dakota
1 review
0 helpful votes
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Grave Markers
November 1, 2022

I was completely satisfied with Mainely Urns! Their product was excellent and customer service amazing.

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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Highly Satisfied!
November 1, 2022

Velvet ash bags that I ordered were of beautifully made fine quality fabric and delivery was fast.

Date of experience: November 1, 2022
Tennessee
1 review
0 helpful votes
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Bracelets and bullet necklaces
November 1, 2022

Very happy with the three bullet necklaces for my grandsons. The two bracelets are for my daughters. I haven't filled the jewelry yet, haven't been able to open the ashes yet.

Date of experience: October 31, 2022
New York
1 review
0 helpful votes
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Beautiful
October 31, 2022

This process is hardly easy. But you made it seamless. And the final product is exactly what I pictured. Thank you.

Date of experience: October 31, 2022
Illinois
1 review
0 helpful votes
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Very Happy customer
October 31, 2022

I had several questions that were answered promptly Also the engraving process was made very easy with expert designers and excellent customer service.

Date of experience: October 31, 2022
Virginia
1 review
0 helpful votes
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I conducted business with Kevin. This was a first time purchase. All went very well. The urn vault and name plate was delivered as promised on time as promised. It was a pleasure doing business with Mainely Urns.

Sincerely,
Mark A. Console, Funeral Director,
D'Esopo Funeral Chapels of Dignity Memorial SCI, Connecticut

Date of experience: October 31, 2022
California
1 review
0 helpful votes
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Order
October 31, 2022

Easy to order, received in good condition, customer service excellent.

Date of experience: October 31, 2022
Nebraska
1 review
0 helpful votes
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Perfect
October 31, 2022

I ordered a headstone for my infant son shortly after he passed away and was looking for the perfect headstone. It was made and delivered so fast. I am absolutely in love with it.

Date of experience: October 30, 2022
Washington
1 review
0 helpful votes
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Shipping
October 30, 2022

Excellent on delivery time. I was really nervous about my choice not being in stock, but my order was good.

Date of experience: October 30, 2022
Massachusetts
1 review
0 helpful votes
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Awesome
October 30, 2022

Very fast delivery for a very sad event. Many thanks!

Date of experience: October 30, 2022
Alabama
1 review
0 helpful votes
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Baxter
October 30, 2022

The urn I ordered and received was (for a urn) absolutely amazing. I had some problems finding pictures for my urn that would work. Cassie and the team was patient with me throughout this process. I honestly can't recommend or thank them enough. The product they delivered to me was above and beyond what I felt my baby deserved. Thank you to the entire crew who worked on this urn and especially to Ms. Cassie for her patience, help and encouragement throughout this process.

Date of experience: October 30, 2022
New York
1 review
0 helpful votes
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Bought by mistake.
October 30, 2022

The urn was lovely but I shouldn't have bought it years before it would be needed. Doing that felt like a bad omen. So I called to explain & have sent it back. The person I spoke to was very nice & understanding. Thank you so much.

Date of experience: October 30, 2022
Illinois
1 review
0 helpful votes
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Very helpful staff
October 30, 2022

Kevin answered all my questions and was very helpful. The one thing I wasn't expecting was the stone had "chips" in the material. I realize all stones have subtle differences but these holes or indents were not listed in the description.

Date of experience: October 29, 2022
Washington
1 review
0 helpful votes
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Wings of hope butterfly
October 29, 2022

Came so quickly and it is stunning. Wanted something beautiful and unique for a keepsake for my mom, it was exactly what I was hoping for.

Date of experience: October 29, 2022
Arizona
1 review
0 helpful votes
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Casket
October 29, 2022

Both caskets arrived in a timely manner and in good condition.

Date of experience: October 29, 2022
Missouri
1 review
0 helpful votes
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Just what I ordered
October 29, 2022

I'm 15 yr old pit Chief started showing signs that him time was soon about a year ago, so around that time I started looking for the perfect URN and came across Mainly Urns searching online. I saw that they offered more than most of the other sites. After he had passed I took my time to design it the best I could and chose the best pictures I had. After placing my order I went back into the details and noticed that I had missed some of the details of the wording do I send an email. Unsure that they had received it I called, and very quickly they were able to fix everything to be exactly what I wanted. I received it on time and it is perfect. I'm glad I chose Mainly Urns and will highly recommend there urns.

Date of experience: October 29, 2022

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.