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Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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I had a few questions about my order before placing it and they went above and beyond to answer all my questions.
The box is exactly what we hope it would be. A beautiful resting place for our beloved Maddie.
The only negative is that it was made in China.
Mainely Urns has been a pleasure to work with during a very difficult time. Kevin took the time to answer my questions and was very caring during our conversation. The customer satisfaction is outstanding! The urn I ordered is even more beautiful than I thought it would be and is exactly what I wanted! I will definitely recommend your company to everyone I know! The absolute best!
Easy ordering, fast and seamless shipping. The urn is beautiful, can't wait to get my Lulu's ashes back to place her in it. Thank you.
Ordering was easy. I was pleased with the detailed service and updates. My husband was pleased with the final product.
Lovely product and excellent customer service. They were extremely patient with me.
For a while it was difficult to find a small paw to place on our beloved Bella urn. Im so happy to have found your website. The inscribed paw looks amazing.
They went out of their way to follow up on a discontinued Urn that they ordered direct from the manufacturer. They had only 11 remaining and I ordered two. They arrived in less than a week.
They did an amazing job! The quality and time it took to receive the Urn was outstanding. I would highly recommend them to anyone.
I ordered and received my order very quickly and it was perfect.
Sadly this is the fifth time I've had to order from Mainly Urns. Two 14 yo dogs, a 23 and 24 yo cats and a 14 yo Bearded Dragon. After ordering the first time, we were thrilled with the quality of the urn and quick turn around time. I knew I would use them again because of the above and because we want all the urns to match. Every single order was perfect. The only complaint is the urn (a small matching heart, the 3 cu in one, was approx $10 less than the large urn that holds up to a 70 lb doggo. It makes zero sense.
I would highly recommend this company to anyone.
When I did call Kevin was professional and helpful I greatly appreciated the help at a heart breaking time
Got my urn much faster than I would have ever anticipated. Customer service was amazing; I had some questions about customization that were answered immediately and I had my proof later that day.
Your personnel were very professional and caring. The urn was perfect and looked beautiful next to our other pet's urn we received from you approximately 1 year ago. We will recommend your services to all of our friends and family. Thank you so very much.
Absolutely outstanding! My husband would be so proud. All of the family loved it.
I am so impressed with the staff and the product I received from Mainely Urns. I was devastated by the loss of my dog Kandi, but knowing that she's resting peacefully in such a beautiful urn gives me great comfort! Thank you for such a heart felt product and for your kind service. Jo
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Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.

