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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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Overall service was very good and shipping to Canada was quick. I haven't been able to open the package yet. Sometime in the near future I will, I am sure be able to, and then give an extended review. Thank you for you understanding
Kevin was quick to respond to questions and proof options. Thank you for helping us through this difficult time.
The urn had some scratches that needed to be covered, but great service
Perfect and simple urn for my dogs ashes. You get a proof to approve personalization and the whole process was easy. Even though having to make such a purchase is never easy when you have lost a special furbaby. Thank you.
Everyone I worked with was kind, compassionate, and professional. The urn is beautiful; nice quality. The urn arrived in a timely manner; in a well protected package. I have already recommended Mainly Urns to a funeral home and friends. Thank you for your service.
Its the most beautiful Urn ive ever seen, exactly what my grandparents deserve
The box is beautifully crafted and the service was expedient and personalized!
I needed help with placing the order. I received a return phone call and all the answers I needed
It was a difficult time and the personal assistance was appreciated
They had great response times, keep me updated on the order, and were super friendly. I would highly recommend them to anyone
My girl hasn't passed but I know the time is coming so I wanted to make sure I was able to get what I wanted. We bought the pearl one several years ago for our Boxer and we have been very pleased with it so I knew I would come back for my Weimaraner.
Even with custom engraving, they had this to me in under a week. Definitely would use them again.
They were super help and was able to order what I wanted. I was able to get a urn ordered and delivered within a week.
Had wonderful customer service when reached out concerning order. Fast delivery and looked better than I anticipated
We were in a time crunch to get an urn for a celebration of life. Everyone we dealt with, especially Kevin, we're awesome to deal with. Nowadays, I usually expect some sort of attitude when you need something done quickly, but these people were extremely professional, helpful and courtesy. I wouldn't recommend anyone else, although, I hope it's a long time before we need to do business with them again. Thank you to Mainely Urns!
Professionally followed up if the product needs attention to detail. I have ordered 6 items from Mainely Urns's and were received quickly and done well. Thank you.
From ordering to delivery, the whole process was handled very professionally.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members