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Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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It is always bittersweet when your pet's urn arrives. It is also a relief and peace that you can now put their ashes in a quality urn, that I helped design. Thank you Mainely Urns for your ongoing quality and fabulous service. This Urn was for my heart & soul dog, Gus. He was the love of my life as a fur kid and my heart remains heavy with his loss. I find peace in that he is at rest in a beautiful urn. Thank you.
Gus' mom, Michelle
PS. This is my 5th Mainely Urn purchase over the past 12 years for my beloved dogs.
I am so grateful that I came across Mainley Urn's website. I was a little hesitant about ordering on a website during a difficult time, but decided to take a chance, The urn was shipped and arrived to the funeral home within two days. The urn is beautiful and an excellent quality. Highly recommend Mainely Urns.
Mainly Urn experience is top notch. Staff very nice and helpful. The order was processed very quickly from start to finish. The urn is just beautiful and exceeded my expectations.
Everything was done as requested and we received our paw prints quickly.
Prompt, professional and courteous service provided with expedient delivery
I was pleased with how quick the turn around was. It was very fast and easy and done with compassion during a difficult time. I would recommend Mainely Urns.
Our Mainely Burial Urn is exactly as the company advertised. Proud to have it for the final resting place of our U.S. Navy veteran. Our urn was shipped quickly and packaged securely. At a difficult time, Mainely Urns made it a bit less stressful.
Outstanding service for military shadow box name plates. I have used them three times... all outstanding.
Great company. I was delighted to have our own design put on the side of the ammo box. Your customer service gal called me and I expressed my idea. Your design team sent the design to me within a day...it was perfect for mom.
I have 15 urns for my dachshunds and that place went out of the commercial business.
I had requested this urn when I had my dog cremated, I was told it was no longer available, they tried to sell me one to replace it, I searched on line and found Mainely Urns service was wonderful and fast, thank you for making a trying time less stressful
I must have looked at thousands of urns online, but once I saw this one I knew I had found the right urn to capture him. I read about the company and they got the kind of business I wanted to purchase from. They met all the promises and I am happy I chose Mainely Urns.
Thank you, you seem like a great company, kind and supportive, and the urn is beautiful.
Very happy with every detail of my order:
Beautiful craftsmanship for engraving on River Rock memorial.
Friendly, compassionate, helpful customer service.
Speedy fulfillment and shipment of my order, per my request.
Great product for reasonable cost.
Thank you!
Ordering this name plate was a very unique experience. There were plenty of great options to choose from but not so many that I felt overwhelmed and I selected the options I felt suited my son the best. Surprisingly, I received an email asking for a final confirmation of how the name plate should look and because of what I've been going through, I actually made a mistake on one of the dates! Can you imagine how I would have felt when it came and the wrong date was on it? They really do take the extra steps to ensure everything is perfect for your loved one!
I ordered this for my Mother, her sister passed so I ordered this urn with a picture of the two of them on it for her and it brought her to tears. The picture was very clear and the color is beautiful.
This is the 2nd outdoor stone urn I have purchased. The product is fantastic and the service was great. The only thing I would suggest is adding a proof approval to the process.
Requested them to send actual photos of the Urn and the photos helped me make a purchase! Very polite and professional!
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Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.

