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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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They were very polite and helpful. They sent me different options at my request and were very prompt
I was unable to buy the urn I wanted locally, so the manufacturer recommended that I contact Mainely Urns. Everything flowed smoothly from there on. Their web site was very clear, easy to use, and the site and staff (by phone) guided me through the process to ensure that there would be no errors. Much appreciated!
I was very satisfied with my urn that I ordered. Customer Service had the urn to me overnight which I am truly grateful for.
My urn and necklace was just what I was looking for. Thank you Mainely Urns.
Like I said, company was very professional. All the employees are very professional that I spoke to the urine. I ordered was perfect. It's exactly what I wanted and this exactly with my mom would've wanted thank you again.
The granite stone plaque was beautifully etched and exactly what I wanted. Customer service was quick to answer my questions and the end product shipped out quickly as well. Thank you for such a great experience during a tough time.
They did a beautiful job with Chloe's urn. I would definitely recommend to others. Very professional, communicated great and very nice.
Overall I am very happy with my purchase, as is my father. It is a great way to adorn my moms urn while keeping it personal.
The urn looks just as pictured. Nicely made. Beautifully engraved. The only negative is that the size was a little off. The 6" side is actually 6 1/4". Luckily, it will still fit in the niche.
I'm especially thrilled with the communication with this company, during and after the sale. There wasn't a moment that I didn't know what was happening with my order and they made the process simple for me.
Excellent quality and fast turn around. Not really sure what the "Route Protection Package" is all about. I didn't select it but rather automatically added at check out. Not upset about it. Just thought it was a little sneaky. Didn't have time to research it so I just went with it. Shipped packages are trackable.
I was looking for a memorial for my pet and this was perfect
Our experience with Mainly Urns located in Brunswick, Maine was A+.
Being a resident of Maine I wanted to support a local business and they did not disappoint.
This company showed examples of finished grave markers which was helpful. I found the size I wanted and proceeded to fill in the info to be etched on the granite. I was concerned about damage during shipping, but it arrived in 15 days in perfect condition. It's beautiful.
I've ordered from Mainely Urns for a while now. Back in 2008 for my mother, a couple of times for family that likes the urn. Now my father. They have been around for a long time and great service each time. They make things easy during a not so easy time we all have to go through.
Mainely Urns has a nice website. Their product is week made and delivered in a timely manner.
Mainly Urns could not be more helpful and kind.
I worked with Kevin Apponte and he was so helpful during a difficult time he was so kind and helped me find just the right vault for my mom's cremains. I know that she would be with the vault we chose!
Thank you Kevin!
This urn is absolutely beautiful! Exceeded our expectations. Super easy order process and fast delivery. During this rough time, appreciate the ease of ordering and delivery!
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members