On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My urn was shiny and beautiful and just as I had ordered it. It's the perfect size for a kitty.
I stumbled across this product looking for something else. I decided to order the rainbow tins. I'm glad I did. I really like how the product looks.
Ordered an Urn when my dad passed. Urn came in super fast and was perfect. Couldn't have asked for a better experience or urn. This is a great place!
This is a beautiful red urn with a white hummingbird! It arrived quickly and Im very pleased with the quality and color of red! Its absolutely perfect! Thank you kindly!
High quality, beautiful product easy to open and secure. Well packaged and quickly received.
Kevin did a great job answering some of my followup questions upon receipt of the urn. Shipment is quick as well.
They called us bc we hadn't approved proof yet which was great bc I wasn't looking for email. I asked to make sure I got it in time and we had to change the shipping to get it in time and they helped w that quickly and we got it!
So far my experience has been positive. I am not in love with the urn, way too big. I have emailed them so looking forward to resolution to exchange the urn so I am happy. Quality is nice. Delivery time was quick.
Person I dealt with handled everything well and communicated throughout to make the purchase and delivery comfortable.
I ordered an urn custom with his picture and writing engraved on it for my late husband and it's beautiful. I'm so pleased with this purchase. It came right on time. I cannot say thank you enough.
Received quickly and got an email confirming information before just printing. I'm very pleased with the work. Thank you
Every aspect of the process went very smoothly. The order was filled in a very short time.
Wanted a label for my brothers retirement flag case. Loved this one and the entire experience
While ordering online, I had a question so called their office. I spoke with Kevin and he patiently walked me through the area in question. The urn delivered quickly and in perfect condition. I would not hesitate to order from Mainely Urns again.
The great customer service from start to finish was accomplished by human contact over the phone. Very much appreciated!
Great customer service, reasonably priced, great product, good communication, and arrived in a timely manner. Overall very satisfied with my purchase.
The order process the payment process and the timely receipt of the item ordered was top notch five star
I could not rate my experience highly enough. From ordering to designing to delivery it was first class with care and consideration.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members