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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

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432 reviews

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Kentucky
1 review
0 helpful votes
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Pretty Darned Happy!
April 23, 2024

After not being able to locate an urn that I wanted, I turned to Mainely Urns so I could design exactly what I was envisioning. While not exactly what I was hoping for, the folks at Mainely Urns were helpful and very quick to respond. They took care of everything I was needing in short order! While I am pretty pleased with the final product, I do wish that I'd been sent photos of the urn that we'd designed and not just pictures of the two affixed symbols. One of the symbols could have been lowered on the urn and been of better quality; for it looks very much like a decal. My other wish would be that this particular urn come with a choice of the silver band (shown) or a gold one. HOWEVER, this does NOT mean that I'm not happy with my urn! It's much more than I ever thought I'd find online - or anywhere else!

Date of experience: April 13, 2024
Florida
1 review
0 helpful votes
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Very satisfied customer
April 23, 2024

The pet nameplate tag came out perfectly. It looks so special on our beloved chihuahua's urn. A great company. The card enclosed expressing words of care and kindness was an added touch.

Date of experience: April 13, 2024
Colorado
1 review
0 helpful votes
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Beautiful Urn
April 23, 2024

This was a very simple ordering procedure and came exactly as ordered.

Date of experience: April 12, 2024
Arkansas
2 reviews
0 helpful votes
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Navy urn
April 22, 2024

Website easy to navigate.
Large selection of urns.

Date of experience: April 12, 2024
Pennsylvania
1 review
0 helpful votes
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Quick
April 22, 2024

It was better then expected! Fast delivery would recommend it to anyone for the special pet

Date of experience: April 11, 2024
Georgia
1 review
0 helpful votes
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Beautifully done
April 21, 2024

Stunning and absolutely beautiful and will be a perfect memorial

Date of experience: April 11, 2024
Ohio
1 review
0 helpful votes
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The best
April 21, 2024

They are amazing thank you so much. They sent me my urn for my sister pretty fast. They was polite.

Date of experience: April 11, 2024
Nevada
1 review
0 helpful votes
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Very satisfied with the product
April 21, 2024

This was exactly what I ordered. Delivery was fast. Proud to place this on my mother's grave.

Date of experience: April 11, 2024
Minnesota
1 review
0 helpful votes
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Awesome Company
April 21, 2024

Great customer service, and after you approve the proof, they are very fast to get the product to you!
Awesome work at a great price!

Date of experience: April 11, 2024
Delaware
1 review
0 helpful votes
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Excellent service
April 21, 2024

Company followed up to make sure design was exactly what I wanted.

Date of experience: April 10, 2024
Pennsylvania
1 review
0 helpful votes
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The headstone shipped quickly. It looked great! They do a great job. Highly recommend.

Date of experience: April 10, 2024
Kansas
1 review
0 helpful votes
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Love my "cat lovers wooden urn"
April 20, 2024

I already typed my experience above, under the "review" post. It was long and I'm not going to type it again.

Date of experience: April 10, 2024
Tennessee
1 review
0 helpful votes
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Excellent service
April 20, 2024

Item arrived quickly and was good quality. A nice forever home.

Date of experience: April 10, 2024
California
1 review
0 helpful votes
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Sweet urn for our sweet girl
April 19, 2024

The wood urn was packaged very well. The wood urn came out perfect with my favorite picture of my Terri girl. I love that we were able to customize it and put an inscription on it. I hope she knows how much we love her and miss her. We have it placed in our living room, makes us feel like she is still with us. Although Terri was a small poodle, we chose a larger urn to allow for it to stand out in our living room.

Date of experience: April 8, 2024
Arkansas
2 reviews
0 helpful votes
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Everything was great
April 7, 2024

We were able to find exactly what we wanted for a reasonable price. We ordered it and within 24 hrs we were sent a proof of what we ordered. It didn't take too long after before receiving an email that the item had shipped. Overrall everything went great! When we received the package the box was wet and had a bad odor. I do realize this more than likely happening during shipping. It was just a little upsetting. We were able to clean it up and the smell did not linger on the urn, which we were thankful for.

Date of experience: April 7, 2024
North Carolina
1 review
0 helpful votes
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Pedestal with nameplate
April 14, 2024

The pedestal I ordered is very nice. They did a beautiful job on the nameplates. They were just as I ordered.
It also came in a very timely manner. I would definitely order from them again.

Date of experience: April 4, 2024
1 review
0 helpful votes
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Angel Wings
April 14, 2024

I cannot express how beautiful this urn was when I received it. Even during this dark time, Mainely Urns was able to capture the beauty of my father for me to cherish for the rest of my life.

Date of experience: April 4, 2024
Georgia
1 review
0 helpful votes
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The staff are all extremely kind, compassionate and patient. The finished product is beautiful. Mainly Urns exceeded my expectations in all aspects during a difficult time.

Date of experience: April 4, 2024
New Mexico
1 review
0 helpful votes
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Mainely Urn.
April 14, 2024

Excellent experience ordering. Ordering online was extremely easy. Superior quality and workmanship. Engraving was outstanding.

Date of experience: April 3, 2024
Virginia
1 review
0 helpful votes
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Pet Urn
April 13, 2024

Its a hard thing to do for our fur baby but you made ot easier. Thank you

Date of experience: April 3, 2024

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.