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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

Instant Feedback

432 reviews

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New Hampshire
1 review
0 helpful votes
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Great staff
March 30, 2024

Very responsible, attentive, and patient. Some thing that people need during this time.

Date of experience: March 19, 2024
New Jersey
1 review
0 helpful votes
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Good product.
March 29, 2024
Updated review

I am happy with my purchase. Your representive called me to make sure I was happy with my selection. I am glad he did because I struggled with the final ok.

Date of experience: March 19, 2024

Mrsnw
July 29, 2023
Previous review

I have been ordering from them for years. I have been very satisfied with everything they have done that I ordered.

Date of experience: July 29, 2023
Delaware
1 review
0 helpful votes
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Fantastic job!
March 29, 2024

The website is easy to use and ordering was simple. Delivery was super quick and will definitely order from again if needed.

Date of experience: March 19, 2024
Indiana
1 review
0 helpful votes
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Responsive
March 29, 2024

Quick shipping, easy to choose which options and comes exactly as pictured.

Date of experience: March 19, 2024
Georgia
1 review
0 helpful votes
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Great product!
March 28, 2024

User friendly website. Very easy to review products and order!

Date of experience: March 18, 2024
Illinois
1 review
0 helpful votes
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Very nicely done.
March 28, 2024

Thank you for such a nice product and for working with me so see how different fonts look.

Date of experience: March 18, 2024
Florida
1 review
0 helpful votes
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Wonderful Company
March 26, 2024

Which an easy process and wonderful product. Everything we hoped it would be.

Date of experience: March 16, 2024
Illinois
1 review
0 helpful votes
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Pet head stone
March 26, 2024

Our expectations were more than met! Great communication from the company and a great product! I am so glad we get to honor our boy with such a beautiful headstone. I was very pleased with the email response time and quality of customer service. Great people and great product!

Date of experience: March 16, 2024
New York
1 review
0 helpful votes
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Dads urn
March 26, 2024

It was exactly what i wanted it was a perfect size for my room

Date of experience: March 15, 2024
New York
1 review
0 helpful votes
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These stones & folks are wonderful
March 25, 2024

The communication couldn't have been any easier and the back and forth to sign off on the design was great. They really do our pets justice.

Date of experience: March 15, 2024
Georgia
1 review
0 helpful votes
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Beautiful workmanship
March 25, 2024

Professional experience during our heartbreaking loss.

Date of experience: March 15, 2024
Colorado
1 review
0 helpful votes
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Excellant Product
March 25, 2024

From order to delivery excellent experience and would highly recommend to anyone that wants quality and reasonable price.

Date of experience: March 14, 2024
New York
1 review
0 helpful votes
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Great service and timely delivery. Very pleased with my choice. Thank you Kevin for the excellent customer service.

Date of experience: March 13, 2024
California
1 review
0 helpful votes
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I highly recommend
March 22, 2024

It met my expectations the quality is awesome and I highly recommend

Date of experience: March 12, 2024
California
1 review
0 helpful votes
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Staff
March 21, 2024

The staff are very responsive, helpful and friendly. Great customer service!

Date of experience: March 11, 2024
Indiana
1 review
0 helpful votes
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Beautiful!
March 21, 2024

The succeeded my expectations. It's absolutely beautiful. I was hesitant to order it first but I have no regrets at all. Thank you so much.

Date of experience: March 11, 2024
Maine
1 review
0 helpful votes
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Mainely Urns is the very best!
March 21, 2024

Mainely Urns was absolutely wonderful to work with making this difficult time that much easier to deal with from start to finish. Thank you so very much!

Date of experience: March 11, 2024
California
1 review
0 helpful votes
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I wanted an urn that was made in the U.S., and what I ended up with was an amazing urn that was well designed and so nice. I like that I could choose what I wanted to inscribe, they provided a proof before they shipped it and the entire process was easy. If the need for an urn arose again, I would without hesitation use Mainely Urns.

Date of experience: March 10, 2024
New Hampshire
1 review
0 helpful votes
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Pristine customer service.
March 10, 2024

Customer service was top notch. I placed my order with Kevin on the phone. He was amazing. Thank you.

Date of experience: March 10, 2024
Florida
1 review
0 helpful votes
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Shipping
March 10, 2024

The company upgraded shipping when there was a processing delay but don't understand how 2 Day Air with UPS mailed on Thursday didn't arrive until Monday

Date of experience: March 10, 2024

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.