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Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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Very responsible, attentive, and patient. Some thing that people need during this time.
I am happy with my purchase. Your representive called me to make sure I was happy with my selection. I am glad he did because I struggled with the final ok.
I have been ordering from them for years. I have been very satisfied with everything they have done that I ordered.
The website is easy to use and ordering was simple. Delivery was super quick and will definitely order from again if needed.
Quick shipping, easy to choose which options and comes exactly as pictured.
Thank you for such a nice product and for working with me so see how different fonts look.
Which an easy process and wonderful product. Everything we hoped it would be.
Our expectations were more than met! Great communication from the company and a great product! I am so glad we get to honor our boy with such a beautiful headstone. I was very pleased with the email response time and quality of customer service. Great people and great product!
The communication couldn't have been any easier and the back and forth to sign off on the design was great. They really do our pets justice.
From order to delivery excellent experience and would highly recommend to anyone that wants quality and reasonable price.
Great service and timely delivery. Very pleased with my choice. Thank you Kevin for the excellent customer service.
It met my expectations the quality is awesome and I highly recommend
The succeeded my expectations. It's absolutely beautiful. I was hesitant to order it first but I have no regrets at all. Thank you so much.
Mainely Urns was absolutely wonderful to work with making this difficult time that much easier to deal with from start to finish. Thank you so very much!
I wanted an urn that was made in the U.S., and what I ended up with was an amazing urn that was well designed and so nice. I like that I could choose what I wanted to inscribe, they provided a proof before they shipped it and the entire process was easy. If the need for an urn arose again, I would without hesitation use Mainely Urns.
Customer service was top notch. I placed my order with Kevin on the phone. He was amazing. Thank you.
The company upgraded shipping when there was a processing delay but don't understand how 2 Day Air with UPS mailed on Thursday didn't arrive until Monday
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Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.

