mail.comReviews 214

Initially Mail.com did a fine job of isolating spam mails because there were few incoming to deal with. However, in the last few months I have gotten a ton of spams because of the failure of an organization to shield its e-mails sent to members. I suspect there is a limit to how many spam domains and addresses Mail.com can retain in memory. I am getting many more in my inbox and suspect that the system has reached the limit of its capacity to filter incoming emails through 1000s of previous spam sources. I will need to open a new email account to get out of this bad situation.

Mail.com should be avoided by everyone. While I was asleep, Mail.com informed me my account was blocked due to "irregular activity related to your account". I filled out their online form to regain access and they replied saying that my account would be closed permanently.

I used this account for my all my email, saving a number of critical emails in my online folders and have lost access to everything. The company says they are unable to offer any explanation what so ever as to what occurred. Because of their silence, I have no idea what occurred, nor do I know if there was a wider security breach to which I need to take precautionary measures.

Their response to this has been horrible and unacceptable. As an email service this represents 100% unreliability and I recommend that mail.com be avoided by everyone.

AVOID MAIL.COM. I erred in not reading enough reviews when I signed up there. Big mistake.

I've had both free and premium accounts with mail.com, until I noticed that a lot of emails I was *supposed* to receive would never arrive. I had used it as my primary personal email for a little over a year with a premium account not very many issues the first year, but going into year two of premium, I had a lot of issues. From not being able to cancel the subscription due to lack of funds, to my emails never arriving or taking days to arrive, it was just a total mess. So I finally was able to cancel that account and tried a new account to see if that would get emails... I think you can guess what happened. (Same thing happened, if you were unable to guess). That was a few years ago, but I still wouldn't recommend them as it sounds like they've just gotten worse in the approximately 2 years it's been since I last had an account with them. Look up their reviews in Google play or here if you don't believe me. They now disguise ads as emails to get people to click/tap on them.

I signed up and switched all my business emails to this, and they suddenly blocked my account saying there was unusual activity on it (absolute rubbish), when I emailed support I was just told it would remain blocked but they can't give me a reason! Thank goodness I only had it a couple of days, but I still can't access emails I will have received in that time. Wish I'd seen these reviews before I signed up, do NOT use them what a huge waste of my time, fuming! Stay away!

I tried to sign on to my account and got a message with something about strange activity to my account and to contact them. I contacted them and they sent a form letter response about trying all of these other ways to get into my account & to respond to their email if nothing worked. Totally ridiculous since nothing listed applied. Anyway, I did respond and no response within a reasonable time. DO NOT USE!

I think I accidentally deleted my account. I accept I will lose all my emails, but would like the account to be reinstated. I have send three contact forms in three days, and not even a response. The promo web page has three paragraphs. The Headings:

1. Were always here for you!
2. Customer Support is our main priority
3. Customer satisfaction comes first at mail.com

Clearly the advertising department has no concept of what is actually happening!

Mail.com is fine I like there security but I just started mail.com but it seems good.
I do like it so far but the best thing about it is you don't need a phone number like aol but aol is pretty good.

I am an amazon seller and own some of the brands. I signed up for mail.com paid service in the hope this will be great. Their security team blocked my account due to suspicious activity at 9 AM approximately on Sept 5th 2017. I logged two cases and called twice and was told that the case has been escalated to Level 2 Tech support, which by the way is never available on phone. As of 9 PM the account is still blocked with no access to my emails. I have no idea how much is this mistake of using them is going to cost my business probably atleast 50 unhappy customers and atleast revenue worth 5- 7k.

Have you ever heard of paid email service that doesn't have any tech that you can talk to. I can call my cellphone company and complain about something and get facetime with a support tech. Please never use their email!