mail.comReviews 214

These guys will steal ALL YOUR PRIVATE INFORMATION!

They will use your newly created email adress and sell it to other companies that will then SPAM YOU EMAIL BOX With sales pitches for all sorts of ITEMS!

Your email adress is never safe, its beeing shared, and sold, along with your info so they can spesificly target things you like or are intested in for then to try and sell you things VIA SPAM EMAILS u receive.

You dont have to share or tell your email adress to anyone, u dont even have to send any mails to anyone, they will start feeing and spamming you sales pitch emails from PET COMPANIES and other sales companies.

These kind of sites should be ILLEGAL, and its a shame there is no security anymore in FREE EMAIL SERVICES, its all a scam to abuse your privacy and HARRASS YOU WITH SPAM SALES PITCH EMAILS.

SHAME SHAME SHAME, NEVER USE THIS EMAIL PROVIDER EVER FOR YOUR OWN SAFETY!

One of my complaints about mail.com is the frequent obstruction of the login screen by certain adware which interferes with attempts to login. This obstructive adware is usually hotel ads. I have complained to mail.com repeatedly about this problem but it falls on deaf ears. They continue to allow the display if these obstructive ads.
I believe that mail.com is frequently used as a vehicle to get certain PC Cleaner software installed on your computer. This is usually shady stuff like a.tribalfusion.com which is believed to install spyware on your computer.

Mail.com started off ok, but is definitely unreliable. A while ago it seems to have just murdered a whole block of my emails - one month's worth. Disappeared without trace.

Today, another important email came in, and then disappeared as quickly as it arrived, without my even having a chance to do more than open it. Not in trash, spam or anywhere else.
Mail.com provide no contact details for you to get help. I did manage to find an email for them but got no reply or acknowledgement from them. So with mail.com, you're on your own when bad news strikes. I'll be looking to change from this strange and limited provider asap.

There is no "revert to free version" or even a "cancel account" anywhere on the website so you'll have to actually e-mail them to cancel. Absolutely no other company does this! Not only that, but you can expect to have to submit a lot of documents (government ID, bank statements, etc.) and fill out forms in duplicate (not kidding) in order to get anything done, ESPECIALLY payment info changes and cancelation requests.

Don't even bother trying to remain in good standing with this abysmal company and just request your bank to chargeback any future charges under the name "1&1 MAIL MEDIA". Trust me; you won't miss them.

Better use an another free mail provider, as this has some serious issues. The worst thing they will do to your mail is block it for no apparent reason. Which is very bad if you had your email for business. Secondly, you will get a ton of spam emails in your main inbox folder, but in spam folder there will be zero of them. Is spam filter even working? Thirdly occasionally i can't receive any of emails that were sent to me.
Actually there are a huge amount of problems with mail.com and this problems will only affect you, so as other reviews, i will say stay away from them.

Yesterday I tried to log in to my mail.com account for the first time in a couple months, and I received a message that my account was blocked. I filled out the contact us page and told them that my account was blocked and I don't know why. I got this as a response:

"Dear mail.com Member,
We have forwarded your request to unblock your account to our security department and it was determined that the account in question will remain blocked.
Please note that this is a decision made by our abuse department and we do not have further information we can provide to you.
With kind regards, Your mail.com Support Team"

So my account has essentially been closed with no warning and no explanation whatsoever and apparently there's not a thing I can do about it.

All these negative reviews. They couldn't have been for mail.com. I've had a free mail.com account for 13, count'em 13 years now.

It's plain. It's simple. It's functional and it works! Thus it gets 3 stars. The fourth star is because it gives you a choice of hundreds of cool domain names.

Is it a power email account full of bells and whistles and innovative features? No, most certainly not. But it does basic email quite nicely.

As of 2015 they now use large full-screen video ADs (on the login page) and additional large-page ADs on the landing page with a tiny "goto mail.com" link you can barely find near the bottom. Just because some jerk got the mail.com domain name years ago (by the way it's EMAIL not 'mail' unless you're delivering physical packages), just because some jerk happened to get the mail.com domain name they think they own the internet now. Their even-more desperate CPU-intensive full-page video ADs campaign tells me that someone at mail.com is getting desperate since they've already reached the threshold long ago of angering thousands of internet users with changing the user interface for no reason, CPU-intensive 30 FPS Flash-AD content that brings good computers to a crawl, dozens of unwanted weekly "mail.com premium" inbox AD messages etc. Full-screen high-resolution CPU-intensive video ADs on the login page while you're trying to type! There's a greed-monster somewhere behind mail.com. It's an unprofessional presentation and an unprofessional internet outfit. I check my mail.com email maybe once/month at the most. Offending EVERY USER is not the way to run an online service.

This email service has to be the worst email service on the face of the earth. I got an account with them to handle a Craigslist ad for my private investigation firm. Well, I entered the wrong password into this brand new account and--boom!--I was locked out of it. Emails for help were completely ignored--you'd get an online form to fill out, but nothing ever happened afterwards. I event sent an email to their press room--still no response. Finally their customer service replied saying that they considered the matter "resolved". It was "resolved" only if you accept losing any emails that might have been sent to that account! Any decent email service would allow you to answer a security question to recover your password, or would send password reset instructions to the "contact" email you provided. But not mail.com. Apparently their techs, if they have any at all, like to sit back and laugh at locking people out of their email accounts. My advice to anyone contemplating using this service is--don't! The people who run this "chicken-wire canoe" operation literally do not care helping anyone!

RUBBISH! DO NOT USE! I had an account with them for years, then suddenly got sent a message: ' your account will be non existent in 1 months time'. They then tried to get money out of me to forward any emails. SCAM! I notified as many people as I could, but am locked out of multiple accounts of other websites where I used this address. I have no idea of the amount of lost emails that I have never received from old friends etc. So bad! Customer service is zero.

It doesn't get any worse than this scammer. Stay Away please,. Once they get your credit card you will have to contact the police to get them to stop charging your account. Its been more than 6 months that I've been trying to close the account and remove my credit card. They will not allow you to close the account or remove the credit card, you will literally need to contact the local police department, the Internet Fraud Department and the Better Business Bureau. Final resort was contacting the FBI.