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Source quality products Made in China. Find reliable China Suppliers, Manufacturers, Factories, Wholesalers & Exporters on the leading B2B e-commerce website Made-in-China.com.
Made-in-China Reviews Summary
Made-in-China has a rating of 4.2 stars from 715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention customer service, great communication and fast delivery. Made-in-China ranks 2nd among Sourcing sites.
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Made-in-China has very good products for retailers and entrepreneurs from manufacturers in China who have been in business for many years.
You can look at everything at your leisure, are not constantly annoyed by advertising like on many other large platforms and can contact the manufacturers super quickly and easily to place orders or request product customization.
La experiencia con el ejecutivo es súper buena, es muy comunicativo y servicial. Lo único que no es tan bueno es el tiempo de espera para que llegara mi pedido a Miami. Por lo demás muy bien
The products are good quality, with excellent design and fair price.
The sales representatives take the best care of customer experience. Well done!
Delivery of products are fast and efficient all the way from purchase to delivery.
A smooth and trustworthy shopping experience this has been for me.
Therefore I am a truly happy customer of Made-in-China.
Negatives
1. After making my request, very few suppliers came forward with prices, some only contacted me as far as 10 days later. None offered me their best price (which is what I asked for, to save time) but some eventually came down in price. One supplier in particular was very forceful and tried to beat every other suppliers price. And then sulked (like a child) when I did not chose them because they originally offered me the highest price. I got the distinct feeling this supplier would have sold their mother, just to out bid everyone else. Not professional at all.
2. I ordered 6 May; was told they would dispatch quickly and within one week. Dispatch date was actually 24 May.
3. Then no tracking available for the entire journey and my items arrive with no warning/date/time.
4. Original delivery date given was 20 June but many delays meant my order did not dock in UK until 5 July and then reached me on 10 July.
6. Although I received my items both boxes were badly crushed and deformed, it was only luck that the manufacturer (Deye) had cleverly left sufficient space and fitted corner strengthening packing, that the items were not damaged.
7. Even the date of purchase in the title of this review is incorrect.
8. Overall VERY POOR.
Positives
1. I learnt a lot, my items did eventually arrive and my supplier (Anhui Kingwooh Energy Technology Co. Ltd. *******@kingwoohsolar.com -Telephone 86-*******0517) was amazing, doing his very best. Excellent customer service from him, I will use them again and again.
After 3 months the item was not received, it was shipped to the wrong address
Update as of August 1st
The supplier shipped your goods on July 13th. We have tracked the package, and it cleared customs on July 16th and is now on its way to the destination. Please keep an eye out for the delivery.
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Dear E B.,
We are deeply sorry for the issues you have experienced with your order. We have already reached out to the supplier to get a better understanding of the situation regarding your order. As soon as we receive any updates, we will promptly inform you.
We are committed to resolving this matter to your satisfaction and appreciate your patience as we work through the details.
Thank you for your understanding.
Made-in-China.com Service Team
Hi dears
I have problem I take massage told that I received my order and this did not happen can I have feedback from you w
Dear Naseem,
We are truly sorry to learn that you have received a notification indicating that your order has been delivered, yet you have not actually received the goods. We understand how frustrating this situation can be.
Upon reviewing your order, we have confirmed that it was placed last year and the logistics status shows that the package has been signed for. We are currently in the process of verifying the situation with the supplier to ensure that there are no discrepancies.
In the meantime, should you require any further assistance, please feel free to contact us directly at [email protected].
Made-in-China.com Service Team
Good service only that my device was not working but otherwise I am happy and satisfied with your services and looking forward to continuing placing more goods from you
The buying process is not finished yet, therefore I can only say the communication worked well.
Once the orders are fulfilled, I can say if it all worked out well.
Therefore I leave one star open.
Buying these products was simple and Seamless. The product arrived in excellent condition. The quality is above expectation and the workmanship is perfect.
Supplier sent my order via Poat office which it took a month long with few days which then it came with rediculous high customs and taxes when I have time I will return the order i haven't even fetch it from post office I was really disappointed with the service am never using this supplier ever again.
Dear Nelisa,
We are deeply sorry to hear about the frustration and disappointment you have encountered with your recent order. Please be informed that the shipping method for your order should have been agreed upon with the supplier. If the shipping method used by the supplier differs from what was initially promised, we encourage you to file a complaint with our after-sales team([email protected]). Additionally, you may wish to discuss with the supplier the possibility of receiving some form of compensation for the additional costs incurred due to customs and taxes.
Needed some rubber parts, they were perfect and shipped very fast. Good communication.
I have to say it was pleasant from searching to getting my order processed. I had someone to help and photographs were forwarded to show the products before been packed and after packing.
I truly commend the team at Made in China.
KUDOs
1. Support did not answer
2. They marked an order as delivered just by time-out, which is not true, and no way to un-mark it.
Dear Alex,
We sincerely apologize for any inconvenience you've experienced. According to UPS tracking information, your package was marked as delivered on June 28th. The automatic confirmation of delivery occurred because the shipping period exceeded 45 days, which triggered our system to mark the order as received.
During this time, if you hadn't received your order, you could have extended the delivery time in your Virtual Office of Made-in-China.com.
The UPS tracking data shows that the shipment number was created on May 10th, but it didn't arrive in Poland until June 27th. We recommend that you reach out to the supplier for further details regarding this delay.
Thank you for your understanding.
Made-in-China.com Service Team
There is immediate reply, costs are affordable and shipment arrives in less than 14 days.
Ana is very passionate about her work. She is always available to advise and support from the buying until the delivery. She is very professional, dedicated and knowledgeable about her work.
Keep it up.
This is my first experience using this web site. Initially, I started pushing all the buttons and ordering all kinds of samples. I soon learned the value of notifications and sellers information which made my communication much easier. I feel it was easy enough to use, I can easily find what I need quickly. I would happily refer Made-in-China's platform to my friends.
The size labels on the packaging are placed on top of others, which sometimes does not correspond to the indicated size. Ordered L and M, received on one model, XL and even XXL. Really disappointed!.
Dear Jerome,
We are truly sorry to hear about the size discrepancy in your recent order. It is never our intention to disappoint, and we understand how this can affect your experience.
To resolve this issue, we suggest you coordinate directly with the supplier to discuss the possibility of either sending the correct sizes or providing a partial refund. We are here to support you and can facilitate communication with the supplier if needed.
Should you require our assistance in this matter, please do not hesitate to reach out to us at [email protected].
We look forward to making this right for you.
Made-in-China.com Service Team
I got good prices for goods and many suppliers available
BUEN TRATO DE PARTE DE LA EMPRESA VENDEDORA, ME LLEGO LA PIEZA QUE SOLICITE Y FUE UNA COMPRA SEGURA
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Anoj,
Thank you for taking the time to provide us with your feedback. We understand that your experience with our service has not been up to your expectations, and we sincerely apologize for any inconvenience this may have caused you.
1. Regarding the shipping time, we have verified that you placed the order on May 6, and the supplier shipped it on May 24. The agreed shipping time in the order is within 100 days after the advance payment is received, so the supplier did not delay the shipment.
2. Concerning logistics tracking, our platform currently supports tracking for some courier and postal services. However, since you chose sea freight, some shipping companies do not have trackable data, which is why you are unable to track the logistics status on our platform.
3. As for the long transportation time, it is true that sea freight takes longer, but it is significantly cheaper than air freight. This can be discussed with the supplier to choose the most suitable logistics method before placing the order.
Lastly, we appreciate your recognition of our supplier's services and hope to have the opportunity to provide you with even better service and a smoother purchasing experience in the future.
Made-in-China.com Service Team