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Made-in-China

4.2

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From the business

Source quality products Made in China. Find reliable China Suppliers, Manufacturers, Factories, Wholesalers & Exporters on the leading B2B e-commerce website Made-in-China.com.


made-in-china.com
Founded in 1998
Nanjing, Jiangsu, China
+76
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Made-in-China Reviews Summary

Made-in-China has a rating of 4.2 stars from 715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention customer service, great communication and fast delivery. Made-in-China ranks 2nd among Sourcing sites.

quality
246
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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18650 Batteries
October 1, 2024

The item page is ambiguous. I purchased believing the picture showed batteries with a button top, but they insist that it showed flat topped batteries. The verbal description did not say whether the batteries were flat top or button top. I explained that I could not use flat top batteries. They would not take a return. Of course I will buy elsewhere next time.

Date of experience: September 30, 2024
Jiao T. Made-in-China Rep
over a year old

Hi Graham F.,
We sincerely apologize for the issues with your order. After reviewing the product page, we noticed that the supplier did not specify in the description whether the battery are flat top or button top. However, based on the images provided, it appears to be flat.May I ask if this detail was discussed prior to your purchase? If you need any assistance, please feel free to contact [email protected]. We can help facilitate communication with the supplier to resolve this issue.
Made-in-China.com Service Team

Poland
1 review
1 helpful vote
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I don't know
September 30, 2024

It's great for finding products. But there are no accurate prices. The conversations with sellers are very annoying and always changed to WhatsApp. Later when i order there is no track in the app of my order. Very frustrating.

Date of experience: September 30, 2024
Jiao T. Made-in-China Rep
over a year old

Hi Kate,
We sincerely apologize for the inconvenience caused by your shopping experience. The issue arose because the supplier provided an incorrect tracking number, which prevented you from tracking the shipping status. If you have not yet received the goods, please contact our service email at [email protected].

Regarding the product price, the prices displayed on the page are FOB prices, and the final price must be confirmed with the supplier as it includes shipping and other related costs. Additionally, to ensure a safer transaction, we recommend that you communicate with suppliers through our platform as much as possible.

Thank you for your feedback. We will continue to improve our services and oversight measures to provide a better purchasing experience for buyers.

Made-in-China.com Service Team

Philippines
1 review
0 helpful votes
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Satisfied customer
September 30, 2024

Very smooth transaction from the parts inquiry to shipping out of ordered parts.
Bruce Yang of Hefei Liftpart Machinery Technology Co., Ltd handled my orders though of small amount very professionally.

Date of experience: September 29, 2024
Canada
1 review
0 helpful votes
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Not a Completely Transparent Seller
September 28, 2024

When I had Inquired about import fees, before purchase, seller had told me that total purchase amount is below threshold and there will be no extra charge added. For that reason, I was agreed to pay 2X delivery charges. However, when order shipped, UPS charged me import fees 4.5% of total value. Reached out to seller, Jessica, she accepted that seller will cover the fees. So, I waited for them to pay import fees but they did not pay and UPS did not deliver my order. I contacted seller and as expected, she stopped responding. Finally, I ended up paying import fees. Not recommended seller; not recommended this app. I tried to log a trade dispute; it did not let me submit it saying "type in English", even I have typed everything clearly in English.
I am giving 2 star as I don't have any issue with product it self. Not coming back to this app at all. Alibaba was better.

Date of experience: September 28, 2024
Jiao T. Made-in-China Rep
over a year old

Hi Shree,
We apologize for your experience. We have verified the shipping status, and it shows that the package was signed for on September 17th. Additionally, could you please confirm if the import fees you mentioned refer to customs duties? When you paid double the shipping cost, was customs duty included in that payment? Or was another charge applied when the package cleared U.S. customs? If you need further assistance, please contact [email protected].

Made-in-China.com Service Team

Philippines
1 review
0 helpful votes
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Great buying experience
September 28, 2024

Very easy to purchase and receive item. Seller was very helpful and took note of our requests.

Date of experience: September 28, 2024
Kenya
1 review
0 helpful votes
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Making a complaint
September 26, 2024

Having requested a method of making a complaint I received a response just a few hours later only to be told in a subsiquent Watts App, that the item was not made by the "Made-in-China" remit. I was however asked to give them the name of the firm I was complaining about - (faulty battery with photographs), who were denying responsibility, and they would contact that vendor.

Absolutely FIRST CLASS business ethics. Thank you, my faith in Chinese products is boosted

Date of experience: September 26, 2024
Singapore
1 review
0 helpful votes
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Great service and quick response
September 26, 2024

Very quick in response, and very on-the-ball with all requests put in.
Wonderful experience in all :)

Date of experience: September 26, 2024
Brazil
1 review
0 helpful votes
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Apesar de nossa dificuldade com idiomas...EXELENTES PARCEIROS
September 25, 2024
Updated review

Apesar de nossa dificuldade com idiomas...EXELENTES PARCEIROS

Date of experience: September 25, 2024

Apesar de nossa dificuldade com idiomas...
June 26, 2024
Previous review

Ja contamos com 2 dezenas de consulta e 2 compras efetivadas, exelente portal, simples e objetivo, a conversão de moedas é eficaz, porem poderia ter uma taxa menor para viabilizar melhor nossas negociaçoes e aumentar nosso fluxo coimercial

Obrigado MADE IN CHINA

Date of experience: June 26, 2024
South Carolina
1 review
0 helpful votes
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Excellent customer service
September 20, 2024

Package was received sooner than I expected. Product even looked better in person. I would definitely recommend. I'll be putting my next order soon.

Date of experience: September 20, 2024
Finland
1 review
1 helpful vote
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Bad quality socks
September 19, 2024

We ordered a batch of socks for our studio (Helsinki, Finland) through this website with our logo and grip. The process was quick, and communication was efficient, but the quality of the socks is terrible.

After just the second wash, following the manufacturer's care instructions, the socks have already lost their appearance. The grip no longer matches the declared color; instead of being transparent, it has turned gray. Overall, the socks look worn out after only two washes, and despite discussing this with the manufacturer, we have yet to reach a solution.

Date of experience: September 19, 2024
Jiao T. Made-in-China Rep
over a year old

Hi Kate,
We sincerely apologize for the inconvenience caused by the quality issues with the socks. We understand your frustration and are here to assist you.

Please contact us at [email protected], and we will help facilitate communication with the supplier to negotiate a solution for you.

Made-in-China.com Service Team

Canada
1 review
0 helpful votes
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Purchase experience
September 19, 2024

It was great, the representative met my needs, got my product on time, she did a follow up on how the product worked, can't ask for anything more

Date of experience: September 19, 2024
Costa Rica
1 review
0 helpful votes
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Great service
September 18, 2024

Purshase was very easy, the provider guide me to complete the order in a very quick and easy way.
I will definately continue buying.

Date of experience: September 18, 2024
Paraguay
1 review
0 helpful votes
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Excelente
September 18, 2024

Fue muy rapido, el embalaje bien, y lo recibi todo en perfectas condiciones.

Date of experience: September 18, 2024
New Zealand
1 review
1 helpful vote
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Poorly Made in China MARKET UNION LTD
September 18, 2024
Updated review

Unfortunately we have ordered 250 coffee mugs with our logos from made in China and they were terrible. CHEEP RUBBISH
They took it upon them selves to change our logo and stretch it out of proportion not to mention the writing on the back of these cups was crocked. Made in china to date have been no help and we have not had the support expected from them. DO NOT USE MARKET UNION LTD they will take your money and deliver rubbish.
All in all a really bad experience.

Date of experience: September 18, 2024
Jiao T. Made-in-China Rep
over a year old

Hi lance,
Our after-sales team is currently following up on your order issue and will get back to you as soon as possible. If you have any further questions, please feel free to contact us at [email protected].


DO NOT USE Market Union LTD
August 30, 2024
Previous review

We have ordered 250 coffee mugs to be printed with our logo on the front and a description on the back. Unfortunately we are verry disappointed with the quality and standards from this company. They have taken it upon them selves to stretch our logo making it out of proportion and disfigured. Further more they have printed the righting on the back on an angle and not straight with the cup and its clearly visible.
We have asked them to resolve this problem how ever they have just wiped there hands of it and have told us that there is no problem with this. We have also contacted made in China about this problem but have not had any useful reply.
We have offered to send the cups back at there cost and have them make them again to a decent standard but now we are just getting ignored.
I would recommend being very careful when using this site as once the sale is made there is verry little support for the customer.
Now we have 250 coffee cups that we are to embarrassed to send out.

Date of experience: August 30, 2024
Italy
1 review
0 helpful votes
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Interaction ok
Speed and prmptness ok
Delivery ok
Product ok

No formal invoice available. That's bad

Date of experience: September 18, 2024
Florida
1 review
0 helpful votes
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Neon on acrylic
September 17, 2024

Very easy to order and came out great. Kassy was very responsive and knowledgeable. Proof was sent the day I inquired and the final product arrived within 10 days. Customer was extremely happy.

Date of experience: September 17, 2024
Illinois
2 reviews
0 helpful votes
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Just learning
September 16, 2024

Very positively pleased with professionalism, speed, and detail of the responses from companies I have contacted -- this is my first experience with Made-in-China.

Date of experience: September 16, 2024
Poland
1 review
0 helpful votes
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Terrible quality of goods
September 15, 2024

Terrible quality of goods

The seller promised very good quality

Date of experience: September 15, 2024
Jiao T. Made-in-China Rep
over a year old

Hi Denis,
We apologize that the product quality did not meet your expectations. Please send the images showing the quality issues along with your order number to [email protected], and our customer service team will follow up with you promptly.

Puerto Rico
1 review
0 helpful votes
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Super Great Cables
September 15, 2024

The cables are Excelent, the price Perfect, and the sales lady Super Professional.

I am very happy with my purchase.

Date of experience: September 15, 2024
Georgia
2 reviews
0 helpful votes
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Outstanding First Experience
September 10, 2024

As my first time working with an overseas company, I was concerned about price, quality and customer service. Having just received the final shipment of the custom-designed emblems, I am happy to report that Michelle with AQPins-Gifts was a great communicator, very professional, patient and ensured my total satisfaction. She took the design and specifications for my custom-made emblem and turned them into beautiful, well-made works of art for a very fair price! I strongly recommend Michelle and AQPins-Gifts.

Date of experience: September 9, 2024