Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Source quality products Made in China. Find reliable China Suppliers, Manufacturers, Factories, Wholesalers & Exporters on the leading B2B e-commerce website Made-in-China.com.
Made-in-China has a rating of 4.2 stars from 715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention customer service, great communication and fast delivery. Made-in-China ranks 2nd among Sourcing sites.
We monitor reviews for authenticity
Very smooth transaction great people to deal with fantastic customer service amazing will be back. The customer service ladies are so good and can't help enough
Service works very well. I bought some products and in less than one month arrive at destination. Products are good and the store offers a very good service and has good communication skills. Approved.
Goods were received in perfect State at date specified.
Originally I placed an order for one item with attractive price and reasonnable shipping cost. Few hours later, I wanted toi add a second item, then the shipping cost went 3 times more extensive.
It would have been more advantageous for me to place a second order instead.
Otherwise, I was satisfied with the products.
Very correct communication and the products from high quality. Thinking with me to have the best product. Reaction was every time quickly. So I'm really satisfied!
Great communication with the seller and the shipping was quite fast. I am satisfied with the products that I ordered.
First, very young sales executives, weak in understanding the language, with less knowledge of business, as being young sometimes they become aggressive trying to tell you that what they are saying is correct while the other party as a buyer knows what he wants to buy, the time is wasted without any result, further if a purchase is done and the buyer has some problems in quality or quantity some sellers do not even reply you unfortunately.
Cumplieron con lo prometido, muy buena atención por parte del proveedor. Llegaron todos los productos solicitados en el tiempo informado
Awsome comunication and service. The product is axactly as described! Fast shipping and delivery with reasonable prices
Ordered my items in February and still have not received them. Keep getting told they will ne there in 2 weeks. It's been two months late.
Dear Konstantinos,
We sincerely apologize for the issue of your order.
To help resolve this matter, we kindly ask you to submit an online complaint through our platform. Our after-sales team will follow up on your order and assist you in communicating with the supplier to reach a solution. (https://sourcing.made-in-china.com/complaint/)
Made-in-China. Com Service Team
I would like to share my recent experience with your platform. Unfortunately, I had a very bad experience with one of the suppliers. However, I want to commend your customer support team for their excellent follow-up. Although my case is still open and not yet finalized, I appreciate the efforts being made to resolve the issue. I am confident that your customer support will do their best to address the situation once your public holiday is over. Thank you for your assistance. Best regards,
Dear Fadel,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the issues you encountered with the supplier, and we understand how frustrating that must have been.
At the same time, we’re very grateful for your kind words about our customer support team. It’s our mission to ensure every buyer feels supported, and we’re glad our team’s efforts have brought you some reassurance. We are committed to helping you reach a satisfactory resolution.
Thank you again for your patience and understanding.
Made-in-China. Com Service Team
I have a message on my account about being cancelled, and we have no answers about the reason, and not being reinstalled, after some claims. Please help us solve this problem, as we cannot do more purchases
Dear Carlos,
Thank you for your feedback, and we sincerely apologize for any inconvenience caused.
We’ve reviewed and approved your account. If you experience any further issues or have additional questions, please don’t hesitate to contact our online customer service team — we’re here to help.
(https://www.made-in-china.com/aboutus/contact/)
Made-in-China. Com Service Team
Was easy contact supplyer and do buissnes direcly. About the payment the comision Made in China is High and load in the final payment in customers. It will shoul be only the cost of product
Todo perfecto gracias
De principio me asustado pensé que me van a engañar pero cuando e visto mi compra hoy en la casa es todo bien. Todo como en las fotos. Perfecto..
It was over a month to get the product. Had to get in touch at least 3 times.
I understand why many of the salesman ask me for my WhatsApp number, because the notifications from your app doesn't work properly, I have to get in the app in order to see if someone has answered me and the other thing is that many of the conversations that I already have with someone else's men doesn't come to the chat session they stay In the consultations it's so confusing.
Also check how hard it's to go to the bottom of this window when it's full of letters it's so bad quality your web development.
Hi Roberto,
We sincerely apologize for the inconvenience you’ve experienced with our app notifications and chat system. To better assist you, please contact our online customer service and provide screenshots of your mobile settings. (https://www.made-in-china.com/aboutus/contact/)
This will help us check where the issue might be and work towards a solution.
Thank you for your patience and feedback. We appreciate your support.
Made-in-China. Com Service Team
Very happy with the products and the process, my customers will be happy too
Excellent service and communication. To be honest my expectations were not high, but after dealing with this wonderful supplier and receiving top quality Range Rover headlights at an extremely good price I am really appreciative. I will recommend them on all of the Range Rover sites of which I am a member.
The Quality show you they take pride in their work. Have bought others and they don't compare. I would definitely reccommend.
I sampled up a tote bag twice with a supplier I found on Made-In-China.
I paid $100USD per sample, and the sample was incorrect both times.
When i requested they fix their mistake and return our original sample to us they have not replied.
Dear Diana,
We sincerely apologize for the issues you've encountered with your order. We understand how frustrating this situation must be for you.
If you have already tried reaching out to the supplier to resolve this matter but have not received a response, we recommend contacting our online customer service. (https://www.made-in-china.com/aboutus/contact/)
They can escalate your case to our Secured Trading department, where our after-sales specialists will assist in reaching out to the supplier on your behalf.
Made-in-China. Com Service Team
Answer: Made-in-China.com is not a scam, It is a legitimate and well-established B2B (business-to-business) platform founded in 1998. It connects global buyers with Chinese suppliers across a wide range of industries. Why Made-in-China.com Can Be Reliable: Verified Suppliers: Suppliers with "Audited" icon have been audited by third-party verification companies like SGS, TÜV, or Bureau Veritas. You can check audit reports in their company profile. Secured Trading Service: If you order and pay through the platform, your funds are held in escrow until the supplier meets the agreed terms (like shipping or quality requirements). Buyer Protection: You can file disputes or complaints through the platform if something goes wrong. Customer Support: They have active customer service and online chat to help resolve issues.


Dear AMRO,
We sincerely apologize for the unsatisfactory experience you've had.
At Made-in-China. Com, we take these issues seriously and are constantly working to improve the professionalism and responsiveness of suppliers on our platform.
If your online order has any issues related to product quality or quantity, you may file a complaint with our after-sales team. We will assist you in communicating with the supplier and help resolve your issue as soon as possible.
We appreciate your patience and understanding, and thank you for helping us improve the overall sourcing experience for all our users.
Made-in-China. Com Service Team