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Macy's Reviews Summary
Macy's reputation has significantly declined, with numerous customers expressing dissatisfaction with both product quality and customer service. While some appreciate the variety of products, many report issues such as delayed shipments, poor handling of returns, and unprofessional service interactions. Complaints about inadequate customer support and billing errors are prevalent, leading to frustration and a lack of trust. Overall, the feedback indicates a trend of declining service standards and product quality, prompting customers to reconsider their loyalty and seek alternatives, suggesting a pressing need for Macy's to improve its operational efficiency and customer relations.
This summary is generated by AI, based on text from customer reviews
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I would score them zero stars if I could. This site is a joke and I am amazed anyone would shop there. I'll probably get a bill for $3,500 for writing this. I will not shop there again.
If this is true, (a) the credit card processors should drop them like a bad habit for unethical behavior, and (b) any lawyer who assists a company with this type of behavior should be severely sanctioned.
STAY AWAY FROM THIS FRAUDULENT, SOULLESS "BUSINESS"! This site did NOT send a Utah couple's order, so they did the logical thing and posted a negative online review to this effect. kleargear.com responded not by reaching out and attempting to make things right as smart businesses do... Rather, they FINED the couple $3,500 dollars for violating a "non-disparagement" clause in the ToU that the internet archive proves DID NOT EXIST at the time the order was placed! This fine has wrecked the couple's credit score and left them unable to purchase a furnace during cold weather. DO NOT GIVE THEM YOUR BUSINESS!
http://news.yahoo.com/woman-gets--3-500-fine-and-bad-credit-score-for-writing-negative-review-of-business-*******.html
Zero stars if I could. This site is a joke and I am amazed anyone would shop there. I'll probably get a bill for $3,500 for writing this...
An order was placed, but never filled by KlearGear.com. They cancelled the order and wouldn't respond to emails. After a bad review was left for their disservice, they attempted to collect a $3,500 fee. When that wasn't paid, they sent it to collections. The original order was for less than $20!
Absolutely shocking contempt for customers. Take your business elsewhere to a (hopefully) more deserving company.
Klear gear is so pathetic. I don't see why any one would buy any thing from them. What a band of thieves and liers.
I wish I could give them zero stars. I ordered items from them, which never arrived. They did not return any of my emails or phone calls, never refunded me. Nothing. If you are thinking of ordering something, you'd be better off just taking that money, walking down a city street, setting it down on the sidewalk and walking away. At least then you'll have no false expectations that you'll be getting something in return. They are nothing but scammers.
If you order something and need to return it or it doesn't show up and you complain, they will send the mafia after you, kill your puppy and destroy your credit.
Everybody call this person:
Margaux Banet
Media Relations
KlearGear.com
2885 Sanford Ave SW Suite #*******
Grandville, MI *******
Phone *******426
Fax *******427
I had the unfortunate luck of ordering something from this website. No product ever arrived, they are impossible to get in contact with and don't seem to care at all about their customers. The level of incompetence of this website and company is criminal. Stay away!
Kleargear.com aka HavacoDirect, pays contractors to write fake reviews. Read their ad on Freelancer.com
http://www.freelancer.com/projects/SEO-SEM-Adwords/Write-Post-Reviews.html
Project Description:
This project is to write and post 10 reviews on RESELLERRATINS.COM.
Each review must be:
* 25-125 words on the company and/or products purchased.
* For a different order number (will be provided).
* From a different e-mail addresses. This site will send a request to verify before displaying the review.
* Posted from a different IP address.
* Written in grammatically correct English with proper spelling.
The domain name for the site to be reviewed will be provided to the selected provider. The site is a general-interest e-commerce site with no mature content.
There should be a "zero" rating available for types like these. We are doing extensive due diligence on this horrid enterprise and it is all bad. AVOID
http://neer-do-well-hall-of-infamey.blogspot.ca/
Kleargear sucks. If you order something from them not only will they not ship it but they'll fine you thousands of dollars if you complain about it in public!
http://www.techdirt.com/articles/*******/*******228/online-retailer-slaps-unhappy-customers-with-3500-fee-violating-non-disparagement-clause.shtml
As I am not the person that placed an order I can wirte this review and not fear being fined 2000-3500 dollars for doing so.
The only reason you would buy from this site would be if you never wished to receive the items you ordered and wish to lose your hard earned money. Please do not buy anything from this site. STAY AWAY STAY FAR FAR AWAY!
These people have an "F" rating and will blackmail you for 2000-3500 for a bad review. DO NOT ORDER FROM THIS SITE
Disreputable website - avoid at all costs. They will attempt to sue you and blacklist you if you complain about their non-existent customer service.
Terms and conditions are ridiculous - do not buy from this site
I have no experience with this web sit other to say their products look fine however I thought only the natzi took away peoples freedom of opinion, isnt it illegal to put in a contract or clause a fine to curtail a persons freedom of expression. Also it apears they have broken the rulles saying they have an accredited bbb a+rating which it apears they dont. The company ceo should do the right thing and drop the fine and remove it from all contracts and also clear the Palmers credit rating and also give them a substantial compensation for harasment.
They only ship to US and Canada? Come on!
Oh, I forgot, the fine for negative reviews won't wash with the credit agencies here in Europe…
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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