LyftReviews 907

Bonus is a scam. They ask you to sign up then enroll you in the 30 day bonus. Guess what? After you sign up, it takes 120+ days to go through the background check that they make you go through. Even after the sign up and everything you can delete your account accidentally by trying to add a new phone number to your account! Which means you will be deactivated with their service and can no longer drive until the background check clears again which can take another 4 months plus! It's not worth driving for Lyft.

I have read some of Lyft reviews I to have had to wait for them to pick me up, but they go to the wrong place. They call me and ask me where I am, I tell I'm at the address I gave you. This happened three times... Another thing to, some of the male drivers smell like Pot. I know it's legal now, but it's putting passengers in danger. And some are very rude. Lyft should have a back round check. I hopefully will not need Lyft again.

I was at an inner left turn lane this morning, when the woman Lyft driver was at the left turn lane next to me. The sign says no U turn as this is a street right out of my house. Soon as green light started she crazily drove fast and cut me right off my left turn, and attempted to make an illegal U turn right in front of my car. I slammed on my break because I am a few centimeters from hitting her, and she kept on driving like nothing happened. If you value your life do not book drivers from Lyft, listen to my advice and go for Uber. I took a photo of her license plate so if anyone knows where I can file a complaint let me know.

I have used Uber and Lyft until this past year. In my opinion, Uber is a far better option. Its always cheaper (although often not by much). In my area there are dozens of drivers available within minutes with Uber while Lyft, having fewer drivers takes at least 15 minutes to arrive. The Uber drivers have nicer cars, Lyft is a toss up. Most are nice, many are notand you have no choice about your ride until it arrives. Twice I have gotten stuck with Lyft cars that wreak of cigarette smoke and dozens of times my driver does not speak ANY English. I live in Texas! Furthermore, Lyft drivers have dropped my ride because they cant find mewhich means I have a new driver and start my wait all over again. Thats frustrating, to say the least. Lastly, Lyft is constantly sending me offers. I mean, daily until I adjusted my mail settings. The offers sound good, but they rarely are what they seem. Customer Service is terrible. The Lyft drivers expect a tip on top of pay.

So I sign up for Lyft with my friends code referral complete 500 rides and get 2000 dollars looks like I'm not gettting that at all cause they made some $#*!ty blame saying that I touch someone's leg which is such a lied cause all passengers sit in the back they do this for you not to get bonus they knew that I was close to hit the 500 rides so they screw me and shot down my app so I don't accept any rides I been email them no response what so ever this people don't care they just want their money

Some hard of hearing person at support (Winter was her alleged name) got my one and only call into support completely wrong. She didn't hear all that I said, she (like most people these days) got a few "key" words and finished her "duties"! I got a lovely e-mail from Lyft offending me about "Lyft's community is composed of people from many views and backgrounds, and community members should respect these differences." The whole call had nothing to do with anything remotely deserving of that response. I called about a possible scam and their response was to offend me? Really? Okay guess we need ANOTHER ride share company besides Lyft and Uber...

So they lure you into buying a promo pass at $4.99 but failed to tell you that you cannot use it unless you're in a certain area. Once I bought the pass I had access to a map that shows the exact coverage area that was not available before I purchased the pass. When I emailed them asking for a refund they told me no...

I guess Lyft needs the money that they cannot support their customers I replied back to the customer service lady that I will be deleting the app and canceling my account and posting reviews on social media. Please avoid this company as I also have Uber and never have any customer service issues with refunds or correct clarification to disputes.

A rider scheduled 2 drop off's. When I arrive at the 1st drop off the rider wanted me to cancel the 2nd drop, so i canceled. Cncelling the 2nd drop off also canceled the 1st drop off. Therefore I didn't get paid for either trip. I emailed lyft several times about this error and I was told that I would get paid the following week. Never recieved my pay as of today, a month later. I received an email stating that trip was included in a bonus, that I never saw. Giving me BS is what they did. Lyft will rip u off if u don pay attention to your earnings. I will never drive for Lyft again.

Please do NOT use Lyft! I usually use Uber but my brother arranged for my ride this time and used Lyft. It was late, maybe around 2am on Saturday 6/24. I had left my vehicle at the restaurant we had eaten dinner at and needed a ride home from his house in Parker, Colorado, to my home in Littleton. It was about a 20 minute ride, I was alone in the backseat of the driver's car. The car ride was fine and everything seemed normal... A few days after that $150 in "damages" was deducted from my brother's account. We were so confused as to why, so he tried getting ahold of Lyft immediately... of course there was absolutely NO way to get ahold of someone on the phone so he had to email them and wait a few days for the response... the Lyft driver claimed that I threw up in the backseat of her car, so they charged $150 clean up fee! I was and still am just blown away by what a fraud this lady is! I absolutely did NOT vomit in her vehicle! This con artist even submitted some bogus pictures! Lyft did not contact us or even notify us about her claim. They just took it upon themselves to deduct $150 from my brother account! They didn't even investigate it! Lyft along with their driver are a bunch of crooks! Please, please be careful when using this company! Take pictures of the area you sit before and after your ride! I'm filing a claim against them and that specific driver. I have photos that were taken of me prior to the ride and photos of when I arrived home... In the same clothes... not a hair out of place. What scam artists! I just didn't understand why she would do this... then it dawned on me... I had left my purse in my vehicle. I assumed my brother tipped her when he paid for the ride. I called my brother to see if he tipped her and unfortunately he didn't and assumed I would. Which is absolutely terrible and I would never let any service provider go without a tip! But now it makes complete sense and shows her motive behind her claim. Still no excuse to rip off your customer!

I started driving with Lyft with a feeling of optimism and now I wish I never had. First of all the pay is not very good at all after you calculate gas and wear tear and taxes. Honestly I think I'd do better at most entry level jobs. They try to lure you into different areas with higher pay percentages but when you arrive in them they either take away the increased percentage or you get a ride just outside of this area. But aside from the pathetic pay the worst thing about Lyft is the absolutely horrible support they offer for their drivers. They consistently take days to reply and even then they usually don't do anything to resolve this issue. Seriously the worst experience I've ever had with any company ever. Don't believe me? Download the app and try to contact them. Then delete the app and forget any notions you ever had of driving for them. You can thank me later

Because most drivers are not well informed and educated on what it costs to drive every mile, they think that they are making money and continue to devaluate their cars while driving all those miles that don't compensate for all the related expenses. This is a dangerous job that deserves to be paid accordingly. When you are always looking for an address, you are not so attentive to all the dangers of the road. Yet, Lyft and Uber pay little money: about $3.25 for about 20 or 30 minutes of driving. I did some rides that paid $6.00 and took about 50 minutes. Their incentives are very deceiving because they require driving during very heavy traffic hours and not very ideal situations. You need to maintain 90% acceptance which is hard given that often you would have to accept rides that take you very far away, from where you would need to drive back empty, absorbing all the cost. On top of this, Lyft has not customer service. It takes days to get any answers and they are often not helpful. They have no physical locations to go to get problems resolved. I was robbed by a passenger and got absolutely on help from them. They did not cooperate with the police to identify the suspect which they knew. If Uber is bad, Lyft is much worse.

They also use more deceiving practices than Uber. They make you think that you are getting paid a certain amount when in reality that is what they are collecting from the passenger. You don't have access to each ride record on line that you can use to document events during the ride or submit a complain/request.

Stop driving for Lyft or Uber if you are doing it. Any other job is much better because you make some money.

I recently tried to apply to become a Lyft driver, as I was already approved with Uber. I was denied the opportunity to earn an income as a driver because of "something?" In my background check. I read and understood there terms, I have no violations under there quidelines. There phone number is BULL$#*!! No one EVER answers! Had ask the email "agent" what in there did I not qualify for? They would not Answer! Horrible company, I see hundreds and hundreds of complaints about them... my advice, go with UBER! UBER! UBER! They are 100X better!

I took a $6 rise and they charged me $15 twice. I called and asked about the charges and they told me it's them just check to see if I have enough for the ride. But really? So you charge $15 twice for it? And they said I would have to wait 3-5 business days for it to refund in my account now let's say I was in a emergency and I needed that money. How are you going to tell me I have to wait a certain amount of days to get money that I already earned? They help themselves to your bank account I'm very displeased. And as for safety. They let an Lyft drive pick me up in a whole different car that was not register for Lyft and there was also another person in the car which made e feel extra uncomfortable. Lyft is just terrible I will no longer be continuing business with them. I will now use Uber although it's a bit more complicating and expensive I'll take that over someone charging my card to whatever amount they want.

Don't drive for Lyft there lying thiefs that only care about taking 20 % of your hard earned earnings and don't appreciate the drivers that work for them It's been 2 weeks and I haven't got paid for the rides I've completed its been frustrating for me since they don't have a working phone number you have to email them to get a late response they gave me the run around saying my money was quede and there engineer's where working to solve the problem so I can get paid it's been 2 weeks still no pay I'm done with them and I will never drive for them again I don't know how there still in business stealing people's hard earned money it's funny how they promote you can make 1,500 a week it's a lie you'll be lucky if you make 400 a week