Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Luxe DH has a rating of 4.1 stars from 85 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luxe DH most frequently mention customer service, designer handbags and perfect condition. Luxe DH ranks 17th among Handbags sites.
We monitor reviews for authenticity
I just received my black leather Michael Kors purse. I just love it, and the quality speaks for itself! Thank you Luxe Designer Handbags!
Happy Holidays to all of you!
My experience with Andrea from LuxeDesignerHandbags was wonderful! She was very helpful in assisting me in finding the perfect bag for my life. The gently loved LV Mezzo bag arrived today and it is in excellent condition. Many, many thanks! I am so happy with this purchase!
I just purchased a very gently used Louis Vuitton Monogram Sac Excursion bag from Luxe Designer Handbags. The bag was very well described and the photos show all details. I immediately fell in love with my purchase the moment I put my hands on it from the nicely wrapped package. I predict I will be a repeat customer therefore I highly, highly recommend this site. I feel their pricing is very reasonable. Customer service is their top priority and extra care and attention to details are vary apparent. I appreciated the personal call I received from LuxeDH soon after placing my order. I can't say enough about this site. Thanks again, Mary from Missouri
If I need any kind of bag, I go for LuxeDH website to buy. I have a huge collection of bags since it is my hobby to buy bags as per the trend. I will get most modern bags from there for affordable prize. Also, the customer service is remarkable.
This is the 2nd purchase I have made from LuxeDh, both have been fabulous. They have both been in like new condition. The customer service is great, and the shipping is fast.
First off, I must say that I love this site! All the product is authentic and so affordable! Andrea has been most helpful assisting me with an excellent customer service experience! I will continue to purchase all of my designer products from Luxedh! I love my new Fendi wallet!
Excellent consumer service. Always available for questions. And the Handbags are 100% authentic. I have purchased an LV GM neverfull and 35 speedy bag. So happy i found this site.
I LOVE LuxeDH.!
I absolutely love this company. Every item I have received is authentic.The flexibility of having a payment plans really helps... Everybody is so helpful and nice. I have bought plenty of items and I have been never disappointed. I would not go any where else but LuxeDH. You will be extremely sastified with your purchase GUARANTEED!
I LOVE LuxeDH.!
Thank You to ALL of the girls I work with.! You all are AMAZING and a pleasure to do business with!
It was surprising to have read some "not so good" reviews because I've been buying from this site for a couple of years now. Luxedesignerhandbags has never disappointed, it's in fact where I have gotten most of my authentic purses. Great deals, great quality and customer service is excellent. If you're having doubts about buying I suggest you just call, the representatives are experts and really care that you feel satisfied with your purchases. Take it from someone who has bought 15+ items in the last 2 years. I recommend this site to all my girlfriends. Happy shopping!
Pretty good customer service, unfortunately the handbag I received was counterfeit. Had it authenticated by an expert and was told, "this is the worse counterfeit I've ever seen." Maybe some of their items are legit, but I wouldn't take the risk with this website.
I purchased two handbags on my first purchase, then purchased five items before the first lot got delivered (got too excited). I then got a notification from Paypal to say my first purchase had been cancelled. I have had a refund. I rang LuxDH left a message a week ago they have not called me back. I now see the status of my second purchase is showing as Cancelled so I assume I will be seeing a refund for that lot too. At least a refund is coming through but I have called several times and left a message and can't speak to anyone. Something is askew?
I purchased 2 bags and a wallet and love them! I purchased one bag and it was too small, I had no problem with the return and another purchase. Liz made sure my experience was hassle free and easy. She was in constant communication with me, first via phone and than email. Very quick turn around. Oh yea the bags are authentic, take them to the LV store for verification, I did
I have purchased one Louis Vuitton bag from this site/company. It is absolutely a beautiful bag! It is authentic and better than pictured! Thank you!
I just want to say that I have purchased 3 bags from this company over the past 2 years and have never had a problem returning a bag or getting my refund. I did return one of the bags I bought because of the size and I needed something bigger. I called and spoke with someone who explained exactly what to do and I received my refund a few days later (which is the case with any refund-- banks don't all have the same time frame). I usually don't post reviews but I saw this pop up when I typed in their name to go look for another bag to by online. I don't think it's fair one person who is bitter is going to bash them especially saying they don't sell real bags. If you had a bad experience thats 1 thing, but to go after their reputation is another. I've had every bag i've purchased from LuxeDH authenticated and each time the result is ALWAYS authentic. I will continue to buy from them. People need to do their research when buying, like look at the press the company has. I do that for every purchase I make online. They are also listed a recommended seller on mypoupette.com (trusted authenticator, apparently has been around for many years and well known). Everyone is entitled to their own opinion, it's the false accusations that I don't think is fair to impose on a company who obviously has been doing something right-- I doubt all those news channels, and magazines would make them cover stories if they were some sort of rip off scam site. To anyone reading to your own research before deciding.
LuxeDH is sell replica merchandise but claiming that their company only sells 100% authentic merchandise. My experience was horrible with LuxeDH. LuxeDH sent me a fake/replica Louis Vuitton. When I called LuxeDH the lady that help me name was Liz she was very apologetic and nice. Liz said that LuxeDh will give me an full refund back. However when I receive Liz email she said that I would be charged a $25 restocking fee for returning the item. LuxeDH sent me a fake/replica wallet and they were going to charge me a restocking fee? This must've been a joke or something... Right? Wrong, not to mention LuxeDH charge my card $44.95 for overnight shipping and wallet didn't even come until a week later. I called Liz again an she said that the guy that handles and their refunds and financing wasn't at work but as soon as he came back to work I would be refund it the $44.95 an addition a $25.00 for the inconvenience. Sounds nice right? I still have yet to receive my a refund for the shipping and handling nor has LuxeDH refunded me back the money what is owned to me for the fake/replica wallet. Moral to this story is make sure you are buying from a reparable company. When I read reviews on LuxeDH all of them were good now looking back that probably was the first red flag. People please do not order from this company. I am out of $520.00 and I might not ever get my money back. Don't be a victim like I was.
Bought a vintage Chanel flap and was very impressed! The bag arrived within a few days of ordering and it came with its dust bag, original authenticity card and an "Authenticity Guaranteed Tag" from the seller. The bag was also clean and shined up. I think they take extra time cleaning and shining the bags before they sell them. The bag I bought was over 15 years old and it looked just as good as a new one I bought at the Chanel store last year. I will order from them again!
I bought a lv bag from this site for my sister once and I remember being such a hassle to get them on the line. Bag received was great but it took awhile to ship out.
It's the first time that I bought a luxury product online, and boy was it a fascinating experience. Luxe Designer Handbags had a great collection of pre-owned bags to choose from, brands like Louis Vuitton, Chanel, Gucci, Marc Jacobs, Fendi, Probably the reason why I spent time to pick the right one.
It is seldom that I buy designer products online, I wouldn't be satisfied with looking at pictures online and getting a fake or damaged product. I've always found myself lost in the merchant websites such as Amazon or eBay, with so many sales happening, I'm never sure if they have people to check the authenticity of the product. But at Luxe DH, they have experts who check the bags and make sure it is an authentic piece.
Value for money and good quality products is all that I want from a website!
Amazing deals and an extraordinary shopping experience, Luxe DH highly recommended.
This is such a great site! The products are 100% authentic and have great prices. I definitely reccomend!
Answer: Hi Brian, Here at LuxeDH our bags are 100% authentic. All items that we sell are hand picked by our buyers. Each designer handbag that we receive is inspected by our in house authenticity team before it is sold. Our authenticators have been trained to inspect bags, materials, hardware, lining, lettering & embossing, codes, cards, packaging and features. Please let us know if you have any further questions. Kind Regards, Luxedh
Answer: Hi Terry, Which style in specific are you referring to? Kind Regards, Luxedh
Answer: Hello, To better assist you, please tell us which Damier Ebene bag are you referring? (If you see the product code for the item, that would be helpful.)
Answer: Hello Terry, Thank you for your question. We currently only sell exclusively on our website, and we receive new inventory every day. Please let me know if you have any other questions! - Sabrina
Answer: Hello, This will depend on the shipping method you choose. We offer 3 shipping options via Fedex. You may choose between our 3-5 business day option, 2 day shipping and overnight delivery. Please contact our customer service team at [email protected] if you have further questions on this. You may also review our shipping policy as stated on our website here: https://www.luxedh.com/pages/shipping. Kind Regards, Luxedh
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account