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Luxe DH has a rating of 4.1 stars from 85 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luxe DH most frequently mention customer service, designer handbags and perfect condition. Luxe DH ranks 17th among Handbags sites.
We monitor reviews for authenticity
It was a pleasure dealing with Andrea, and the Keepall that I received was exactly as described. If you are considering the purchase of a pre-owned luxury handbag, luggage, or accessory you can purchase with confidence from Luxe DH.
I live in Canada, and have been on the site looking for the right travel bag.
I found a great Louis Vuitton Keepall.
Rikki was exceptional! Great service, answered any questions I had, she is my trusted go to girl. Customer Service was above and beyond. I will not hesitate to purchase from Luxe again again. In fact I did later that same day! Thank you so much Rikki you made my day.
I have purchased several Louis Vuitton bags from luxeHB. My greatest pleasure was when I discussed what I wanted with Andrea who works there. She helped me to obtain the perfect handbag for me during a phone conversation. It doesn't get any better than that So if you need that personal touch just ask for Andrea.
Brenda
I have purchased 5 purses and they are fabulous bags.
To be honest, I came in thinking this place was a scam. Extremely low prices and a payment plan on luxurious items? Boy was I wrong. The people that work here are the most sweetest people ever. They really care about you and are really driven to get you your item that you most desire. Thank you very much for all the great customer support you have provided me, I will deff be using LuxeDH again when I'm in need of a new wallet :)
I absolutely love working with Miss Quintana and Miss Aranguren. The customer service with these two are wonderful. They are easy to talk too and will find you just about anything you are looking for. The payment plan is perfect and easy to work with. You can still stay up with fashion while still being able to pay your bills.
I have discovering with LUXE DH... so far I have spent almost $8,000.00 with
These handbags... Mrs. Quintana is number one customer service and great
Helper... I am wishing whoever reading my comment... should order and support
This company... cause they are honor their words and great services...
I was looking for a particular bag for my wife and I found it on LuxeDH. I had some concerns and they were answered the same day. I dealt with Nestor, he took care of everthing for me and shipped the bag out the next day. He kept me informed thru emails and the bag arrived in just a few days just as promised, and in the condition stated on the website. The pics are the actual bag you are getting. This bag was a vintage bag without the dust cover, but they put it in a very nice generic one, wrapped and packaged nicely. We couldn't have been more satisfied with our purchase. This is a website you can trust and purchase from without worry.
I talked to the online chat, I wanted additional pictures of a LV handbag. They sent the additional pictures within hours. I ordered the bag that day, and received it the next day! It is perfect. The whole experience dealing with them was super. The first time I have shopped with them and it won't be the last. :)
I was told my purse was going to get delivered on Valentines day. My husband waited all day. We wanted to celebrate Valentines but can't leave the house because of the package supposedly getting delivered. I called FedEx and according to my tracking # it wasn't going to get delivered until Tuesday, 3 days later than we were promised. My husband is not happy/disappointed. I'm not happy either because it just ruined our whole day, Our valentines day! Now I'm thinking if I should just cancel my order!
Received my handbag today. It was on time and I am very happy with my purchase.
Third time and very happy! Great service before and after!
Wonderful company! I purchased numerous items and they were all in beautiful condition but most importantly, authentic. I bought Vuitton and Chanel purses and accessories and will continue buying them from LuxeDH in the future. Their layaway is very convenient and customer service responsive to all concerns. Overall I highly recommend them for authenticity and excellent price.
Love the service - love the bag! Fed-Ex just delivered it. I ordered I think on Sunday. Thank y'all so much. My new favorite shopping website!
Awesome experience, Andrea was very knowledgeable about products and very responsive to my emails. The Louis Vuitton "Eva" bag I had ordered was in perfect condition. Came with box and bag also a tag of authenticity. My fiancée was very excited opening up Christmas day and I thank Andrea for making it happen. I would highly recommend ordering from Luxedh it was my first time buying and I am very pleased and will continue to shop through them.
Received my Louis Vuitton bag today and could not be more pleased! It it is in beautiful condition and i am thrilled with it! It is clearly authentic - something one worries about when ordering on the internet. The leather and hardware are in excellent shape. Special thanks to Andrea who emailed and called me when the bag i had wanted was already sold. She located another and we got it all worked out very satisfactorily. I will definitely order from you again and will tell all my friends. Thanks for going to extra mile to satisfy a customer, You impressed me!
I wanted to purchase a nice handbag for my wife for her birthday. I stumbled on your site as i cruised the net. I trully have no knowledge of the different sizes and patterns that Luis Vuitton has to offer. Andrea was very helpful in helping me finally narrrow down my choice. /she even gave me an original dustbag with my order. Because of this experience, you'd be seeing a little more of me or my wife on your site, since my better half is self confessed "bag nut"
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Hi Laura, thank you for your message. We sincerely apologize for your frustration, but our shipping and delivery policies are to ensure safe and secure delivery of your items. We can work with you to set a date and time for delivery if that helps. We appreciate your feedback; please let me know if I can assist you further.
Warm Regards,
Andrea Quintana
Customer Relations Expert
954-362-9502
The handbag was brand new condition! 2 day delivery! 100% authentic I will never shop anywhere else for luxury items for my family thanks to their staff professionalism... And high quality products and service!
I love this website! My first time to buy from luxeDH it was great customer service! When I called got right though to a live person! When I emailed got right back to me. I have never bought pre-owned Louis Vuttion products before. I received my bag today, It's a beautiful bag like new! I absolutely love it! I will buy from LuxeDH in the future.
Answer: Hi Brian, Here at LuxeDH our bags are 100% authentic. All items that we sell are hand picked by our buyers. Each designer handbag that we receive is inspected by our in house authenticity team before it is sold. Our authenticators have been trained to inspect bags, materials, hardware, lining, lettering & embossing, codes, cards, packaging and features. Please let us know if you have any further questions. Kind Regards, Luxedh
Answer: Hi Terry, Which style in specific are you referring to? Kind Regards, Luxedh
Answer: Hello, To better assist you, please tell us which Damier Ebene bag are you referring? (If you see the product code for the item, that would be helpful.)
Answer: Hello Terry, Thank you for your question. We currently only sell exclusively on our website, and we receive new inventory every day. Please let me know if you have any other questions! - Sabrina
Answer: Hello, This will depend on the shipping method you choose. We offer 3 shipping options via Fedex. You may choose between our 3-5 business day option, 2 day shipping and overnight delivery. Please contact our customer service team at [email protected] if you have further questions on this. You may also review our shipping policy as stated on our website here: https://www.luxedh.com/pages/shipping. Kind Regards, Luxedh
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Hi Lucio, I am so glad you are satisfied with your purchase. We strive to be the best and to assist our customers promptly. We appreciate your business!
Andrea Quintana
Customer Relations Expert
954-362-9502