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Luvme Hair

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.


+1704
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Luvme Hair Reviews Summary

Luvme Hair has a rating of 4.7 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

service
317
value
298
shipping
301
returns
176
quality
390

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Love
October 18, 2023

I really love your hair it's so cute and natural.Also it bring the confidence in every woman wearing them

Date of experience: October 18, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Priscilla,
Thank you so much for taking the time to send this review. We are committed to creating wigs that make our customers look and feel the best. We're delighted that you're happy with your purchase. Your satisfaction is our top priority!We're here to serve you anytime, and we can't wait to welcome you back for other amazing products. Luvme wishes you all the best.

Illinois
1 review
0 helpful votes
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Look at the curly on me
October 18, 2023

It's beautiful and everyone that saw me with it on love that loved it loved it and it looks natural

Date of experience: October 18, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Patricia,
Many thanks for taking the time to send this review. We are committed to creating wigs that make our customers look and feel the best. Glad that you love this wig! We will continue to offer you beautiful wigs that can give a realistic look. Looking forward to seeing you again in the near future. Luvme wishes you all the best.

New Jersey
1 review
0 helpful votes
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Trying Something New!
October 18, 2023

I have never really worn wigs so this was a new experience. Luvme was recommended so I thought I'd give them a try and they did not disappoint!

Date of experience: October 18, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Marsha,
We appreciate you taking the time to send this review and your willingness to give our product a try. Glad that the wig meets your expectation! We will continue to bring you great experience next time. Looking forward to seeing you again in the near future. Luvme wishes you all the best.

Illinois
1 review
0 helpful votes
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Great products and customer service
October 18, 2023

Delivery is always efficient. The wigs are quality and looks good on. I love the option to have net cut before receiving. I am very pleased with my overall experience with Luvme Hair

Date of experience: October 18, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Val,
We appreciate you taking the time to send this review. Glad that your order was delivered in a timely manner and everything turned out to be great for you. To provide a easier install, we are trying best to include a pre cut lace service to the wigs on the website. If a wig can come with a pre cut lace, customers can see a option on the website. We will continue to bring you great experience in the future. Looking forward to seeing you again. Luvme wishes you all the best.

Mississippi
1 review
0 helpful votes
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Wig is perfect
October 18, 2023

Luv me hair is the best, I love everything about it

+2
Date of experience: October 18, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Kantrell,
Many thanks for taking the time to send this review. We are committed to creating wigs that make our customers look and feel the best. It's wonderful to know this wig worked out so great for you! We will continue to provide you with beautiful natural wigs in the future. Looking forward to seeing you again. Luvme wishes you all the best.

Georgia
1 review
0 helpful votes
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22 inch hair
October 18, 2023

I just love y'all wigs. I will be buying some more soon. Look if u haven't purchased a wig from luv me hair then u missing out

Date of experience: October 18, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Lashanda,
Thank you so much for taking the time to send this review. We're glad that you loved our wigs. We aim to provide quality wigs to our customers and it's our honor to have your affirmation. We will continue to provide you with beautiful quality wigs in the future. Looking forward to seeing you again. Luvme wishes you all the best.

TT
1 review
0 helpful votes
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I'm convinced that I've been duped!
October 2, 2023

The hair quality is horrible, it sheds a LOT, it doesn't hold moisture & turns into a tangled mess, it's poorly constructed & I can go on.

I'm honestly convinced that I've been scammed from this site. I ordered hair on 8/20 and received it shortly after, I was elated when I saw that curl! However, that was short-lived. The hair started misbehaving as soon as I cowashed it. I've own human hair wigs and I've never ever had this experience.
It is extremely frizzy and doesn't hold the curl. I could've (maybe) compromised on that but OMG the shedding is driving me absolutely nuts. I've tried EVERYTHING, finger detangling, a wet brush, a wet comb, one of those fancy detangling brush and NOTHING. The hair is at my office desk, my sink, home, I've even seen it in my toilet bowl.
There's only so much that I can type, but what I can say is order with caution. I saw this wig on tiktok and fell in love but it has failed to meet my expectations and I won't be doing business with this company or recommending them to anyone.
I lodged my complaints and after much back and forth, I only got $45 from a $143 order. Also their group is basically a cult! There are no negative comments allowed. When I tried to post to get someone to reach out to me, the post was denied and one of the admins came in my inbox. I've also noticed that they delete negative comments in the group that call their quality into question.
Long story short, go to another site and get your quality hair there!

+3
Date of experience: October 2, 2023
Luvme H. Luvme Hair Rep
over a year old

Hello Da,
We’re so sorry to hear about your experience with our headband wig. We've been working hard with our factory to provide our customers with high-quality human hair wigs. And we also have strict quality check before we ship out the wigs. We are sorry that this wig did not work out for you.
Every opinion matters. As a company aiming to offer the best service to all LUVME customers, we’ll keep working hard to make improvement. So we welcome customers to share their ideas with us, no matter in good ways or in bad ways. And the suggestions we provided iare based on the feedback from other customer. Thank you for your understanding.
Last but not the least, what you have mentioned is significant to help improving and we take it seriously. Luvme hair wishes you happy every day.

Georgia
1 review
0 helpful votes
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Cute wig
September 29, 2023

This wig is super cute. Was not curly/wavy at all when received but after curling it looked better.

Date of experience: September 29, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Tiffany,
Thank you so much for taking the time to leave this review. We'd like to express our regret that the wig didn't work out great as expected. Luvme hopes to beautiful quality wigs to our customers. Your feedback means a lot to us and will be conveyed to the hairstylists and factory for necessary improvement in the future! We look forward to serving you again in the future. Luvme wishes you all the best.

Oregon
1 review
0 helpful votes
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Not the best unit
September 28, 2023

When my wig come in the thread that was connected to the lace was already unraveled making the lace fall off the wig. It really hurts my heart cause I've been buying wig from LuvmeHair for over 5 years

Date of experience: September 28, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Sheree,
Thank you so much for taking the time to send this review. Luvme hopes to provide a positive experience to our customers. We are sorry to hear about your disappointment with us. If our customers meet any issue when ordering, please feel free to email us at [email protected]. We will always be happy to assist and promise to respond to emails within 24 hours. If there is anything wrong for the wig, kindly keep it in original condition as it came in. Some pictures of the wig to show the issue mentioned will be helpful so we can understand the situation better and offer some assistance accordingly.
To get it solved as soon as possible, we have sent an email asking for more informations. Please kindly have a check and respond at your earliest convenience. Looking forward to hearing from you soon. Luvme wishes you all the best.

Texas
1 review
0 helpful votes
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Fluffy brown
September 28, 2023

Hair is soft and color is bright. The hair was packaged very well, no damage at all.

Date of experience: September 28, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Esther,
Many thanks for taking the time to send this review. Luvme strives to provide beautiful wigs and great service to our customers. We are thrilled to know you enjoy this purchase! We hope to serve you and provide you another positive experience again in the near future. Luvme wishes you all the best.

North Carolina
1 review
0 helpful votes
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Get hair
September 27, 2023

This is one of my favorite units. I recieved tons of compliments. Beautiful hair luv me!

Date of experience: September 27, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Pauline,
Many thanks for taking the time to leave this review. We are committed to creating wigs that make our customers look and feel their best. Glad that we have hit the mark for you! We will continue to offer beautiful quality wigs and look forward to serving you again in the near future. Luvme wishes you all the best.

Missouri
1 review
0 helpful votes
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Somewhat Dissatisfied
September 27, 2023

I received my wig and accessories to find out the flat irons did not work. The wig lace was not cut properly, which was an additional fee. I had to fix the lace and lucky I had flat irons to finish.

Date of experience: September 27, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Sheikela,
We appreciate you taking the time to leave this review. Luvme wants to bring great experiences to our customers. We are sorry to hear about your disappointment with us. It helps to know the kinds of difficulties our customers have so we can work toward improvements. If our customers meet any issue when ordering from us, feel free to email us at [email protected]. We will be happy to assist and collect feedbacks to our team for necessary improvement in the future. We hope to provide you with a better experience next time. Luvme wishes you all the best.

Texas
4 reviews
0 helpful votes
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Lovely
September 27, 2023

I received my unit yesterday and I was able to wear it immediately. I didn't have to wash it to get rid of smell. The curls were lovely, nothing had to be done to it, out the box and wear with pride.
I also loved how the DHL delivery came exactly when they said they would.

Date of experience: September 26, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Gayle,
Thank you so much for taking the time to tell us how you feel about your recent purchase. Luvme aspires to offer beautiful quality put on and go wigs and great shipping service. It's wonderful to know you had a positive experience with us. We hope to see you again and provide you with great experience next time. Luvme wishes you all the best.

Texas
1 review
1 helpful vote
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I have purchased a few wigs from Luvme and love their products overall however this is the second wig that I purchased that was straight-ish (this wig has a slight curl) but VERY thin. Even when I tight wand curl this unit you could still see right through it. You shouldn't be able to simply rub the back of you head and feel tracks. Additionally I have been experiencing A LOT of shedding which isn't ideal if the wig is already super thin. I'm hoping someone see's this review and does something about this because I have absolutely wasted my money since there is nothing I can do with this wig from a styling perspective because is so thin.

Date of experience: September 26, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Brittney,
Thank you so much for taking the time to share your experience about your recent purchase. Luvme aspires to provide beautiful quality wigs to our customers. We'd like to express our regret that the purchase didn't work out as expected.
Rest assured, customer satisfaction is our top priority. We are committed to addressing every customer's concerns and inquiries. If our customers meet any issues when ordering from us, feel free to email us at [email protected]. We will be happy to assist and promise to respond to the emails within 24 hours.
Your feedback means a lot to us. Some pictures of the wig can help us understand the issue better. To get it solved as soon as possible, our support has sent you an email asking for more informations. Please kindly have a check and respond at your earliest convenience. Looking forward to hearing from you soon. Luvme wishes you all the best.

Nevada
1 review
0 helpful votes
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Headband Wig
September 26, 2023

Love the color and the style! Great for dress up and for a quick on the go look

Date of experience: September 26, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Joyce,
Thank you so much for taking the time to send this review. It's wonderful to hear that you're pleased with your purchase. Our team designs each wig with the latest fashion trends because switching it up is everything! We can't wait to welcome you back for other amazing products. Looking forward to seeing you again. Luvme wishes you all the best.

Kentucky
1 review
0 helpful votes
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I'm pleased for the most part because most of my units have surpassed my expectation so that I have referred my friends to luvme.

Its unfortunate 2 yrs ago I mistakenly made an account attached to an invalid email and lost my silver status giving me awesome perks. Guess technology wouldn't allow them to reinstate my status to my valid email.

Date of experience: September 26, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi M S,
Many thanks for taking the time to send this review. We're delighted that you're happy with your purchases. Your satisfaction is our top priority. If our customers meet any issue when ordering from us, feel free to email us at [email protected], we will be happy to assist and try best to get the issue resolved. Luvme wishes you all the best.

Florida
1 review
0 helpful votes
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My New Favorite
September 26, 2023

I absolutely love shopping in the comfort of my home with Luvme. This wig is so stunning I had to order a second one.

Date of experience: September 26, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Jackie,
We appreciate you taking the time to send this review. Luvme aspires to provide positive experiences to our customers. It's glad to know you love the wig and also our honor to have your affirmation. We will continue to bring you great experiences in the future. Looking forward to seeing you again. Luvme wishes you all the best.

Illinois
1 review
0 helpful votes
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Personal Care
September 26, 2023

I have been treated with respect and kindness! Henry Porter and The Quueens have always expressed lots of loving thoughts! The ouality of the hair is always what you would expect and much more! Thank you Luvme for making my life so much easier

Date of experience: September 26, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Martha,
Thank you so much for taking the time to send this. Everyone here at LUVME loves to know that our customers enjoy what we do. Our journey wouldn't be possible without the support and trust of our valued customers. We will continue to work hard on this and provide you with good experiences in the future. Luvme wishes you all the best.

Alabama
1 review
0 helpful votes
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Great!
September 26, 2023

The hair was flawless I love the glue less easy to go wigs!

Date of experience: September 25, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi C W,
We appreciate you taking the time to send your review. Thank you for choosing us! We dedicate to creating uncompromising quality and ready to go wigs that are both comfortable and fashionable. It's wonderful to hear that you're pleased with your purchase. We look forward to serving you again in the future. Luvme wishes you all the best.

Texas
1 review
0 helpful votes
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Love my wig
September 26, 2023

Beautiful hair
Luvmehair never disappoints
Get this hair

Date of experience: September 25, 2023
Luvme H. Luvme Hair Rep
over a year old

Hi Mavis,
Thank you so much for taking the time to leave this review. Customer satisfaction is our goal. And we are glad that you love your wig. Your affirmation of our products means a lot to our team! We're here to serve you anytime, and we can't wait to welcome you back for other amazing products. Looking forward to seeing you again. Luvme wishes you all the best.